I am using cPanel for almost 6+ years now, and it is the only convenient way to manage my servers. Even with reseller hosting, I look for cPanels. That is why I never prefer Hostinger or GoDaddy. Their management panel is more like a portal and it is not much useful. I love cPanel for its simplicity and the job it does.

When I was new to hosting and server management, cPanel was first among the tools that I used. cPanel is so easy to use that any neophyte with minimalistic knowledge can use it without any hassles. They timely provide UI and icons update. There is a wide variety of plugins like SSL vendors, App installers, Metrics, etc. 3rd party integrations make it very feature-rich. I love DNS records management. It is very easy to search and modify records from their directory.

Apart from lots of features, a few features need some mending. Like the file explorer (File Manager) they have is not very keyboard friendly. Keystrokes should be mapped with the buttons and features. Also, using the old email clients is not much productive. We cannot append the name of the sender in the header. A new email client (except webmail and horde) should be implemented.

Great product has all the features I need though just had a pricing structure increase.

Allows me to do everything I need to do with my hosting. I have played with plesk but I am more used to cpanel and WHM and know where everything is and there are so many features that allow me to resell hosting and make money from it! It is updated a lot which is great.

The main issue I had is this new pricing structure. It did increase my hosting bill quite a bit. Also every now and then I can't find something as there is soo much to it so I have to talk to my hosting company. So it can be a bit complicated until you learn it.

I have used WHM for an number of years, and am in the final stages of moving all of my sites that or on WHM based servers to plesk based ones - just because something is industry standard, does not mean that it is good or should continue being the defacto software that hosts use.

This is simple to implement and is a standardised piece of software that is regularly used on many hosts, so you know what you can do when logon to a new server - reducing developer / devops learning curve.

It's outdated, it isn't a pleasant UX, it feels like it is buggy, the only documentation isn't great and is community led so it feels like it is awkward or inaccurate. The update process always feels risky, and the methods of implemnting nginx just feel awkward.

Cpanel and WHM was one of the first to provide a layer of abstraction on server managment, and a web interface that worked pretty well. It was our main choice for many years to create, manage and sell hosting services.

Really solid, lots of features, multiuser setup

It's feels old, is too clumsy sometimes for small projects, not too elastic for new deployments