I like that this requires users to have a password on their phone, which provides an extra layer of security.

None! Setup for this tool was easy and it continues to be an easy and effective tool for our team.

Overall product has a wide offering and is in par with other SSO and access management tools in the market. Pricing is similar to competitors.

The implementation journey was tough. we did not use the standard package. we had some customizations to be made. Lot of back and forth with support.

We use for 2FA for VPN Cisco Any connect and server 2FA windows logon. I would have rather gone with hardware 2FA keys and reissued those when needed.

I like the ability to use any device for a 2FA code, mobile or PC. It has multiple realms for different uses and HA, seems like it has potential

Server Logon 2FA is pretty.. well bad in a DR situation. During a network DR test the servers locked down with 2FA can't reach the OTP server so you can't get in to them without support. Can't sandbox a machine and login. Also the enrollment process is a bit of a joke since if you know the enrollment URL and the user and pass it's not true 2FA. Not the most intuitive software I've ever used.

security!! I've never felt like I needed to be careful if I was on a public network or wifi

I like how I can access my drive and files anywhere. I do like the security of it, I have a lot of personal and financial information on my drive.

The timer goes out every 30 minutes or so and it gets incredibly annoying. It doesn't take long to type in a new pin code, but it's still annoying. I also don't like how there's two steps to getting your pin. I wish they had the connect to secure server and entering your pin number in the same spot