Call Loop vs Textmagic

RATING:

4.6

(83)

Call Loop has 83 reviews and a rating of 4.59 / 5 stars vs Textmagic which has 211 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (83)
4.6 (211)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 27, 2020
March 8, 2024
Pros/Cons
  • Pros

  • The Customer service is the best I have ever encountered as a professional. I am delighted with the integrity and fast response on breakdowns for the broadcasts.
  • I really liked the easy set up and test functionality. It allowed me to know exactly what a potential client would experience.
  • Cons

  • I fight with the program EVERY time I use it. It pisses me off and as soon as I find an alternative funneling program, I will probably change.
  • They stopped sending me notices of new people on my list.
Read all user reviews
  • Pros

  • Very easy to set up and use for all our staff with emails under our business domain. Works without needing any input from IT support team.
  • Easy setup, fair pricing , reliable for business environments, instant support, didn't encounter any downtime the last 5 years.
  • Cons

  • I suppose I could complain about it not being free, but that would be silly.
  • And browser notifications are not working. I also wish we could do a template it auto-inserts for the start of every chat/text.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos