CallHub vs Twilio

CallHub has 66 reviews and a rating of 4.24 / 5 vs Twilio which has 235 reviews and a rating of 4.58 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (66)

4.58 / 5 (235)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

December 30, 2020

January 6, 2021

Pros/Cons

  • Pros

  • I like that it is easy to use the site. It is user-friendly, and the customer support is great. They respond to your question fast.

  • We trained over 20 call center agents on CallHub in less than 90 minutes. The user interface is very intuitive and it is very easy to setup and understand.

  • Cons

  • What I like least about this service is that I find it hard to upload contacts sometimes. otherwise the service is great!

  • In general, there is no drawback as such for the software. Better rates would be greatly appreciated.

  • Pros

  • Super fast to integrate. Lots of code examples.

  • Super easy service to set up number. Wether I need to provision a number for texting and voice or fax, Twilio is my favorite phone provider to use.

  • Cons

  • It's a little intimidating at first. Lots of setup behind the scenes. However, once it's set up, it's a very solid product!

  • Debugging the product is a bit time consuming, but it is getting better.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux