Omnisend vs Texting Base

RATING:

4.7

(711)

Omnisend has 711 reviews and a rating of 4.72 / 5 stars vs Texting Base which has 34 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (711)
4.7 (34)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
November 28, 2022
Pros/Cons
  • Pros

  • The price point is great with very robust features for the future.
  • I love that it integrated seamlessly with shopify. The email templates and campaigns are so convenient.
  • Cons

  • Not all my emails go to my customers and they complaint that our email goes to junk and before this would not happen.
  • Sometimes when customizing your templates, it can get a little confusing.
Read all user reviews
  • Pros

  • If anything isn't obvious, they have helpful tutorials. Great inbox to track conversations with each contact.
  • The ability to reach multiple individuals quickly.
  • Cons

  • Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base.
  • It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos