About TextP2P

TextP2P is a cloud-based SMS marketing solution that lets small to large enterprises personalize communications with prospects using custom messages, improving client experience and sales conversions. The centralized platform enables users to create political campaigns and automatically deliver recorded messages as voicemails to specific contacts.

Key features of TextP2P include call forwarding, role-based access, ringless voicemails, shared inbox and alerts/notifications. Businesses can utilize multimedia messaging service (MMS) surveys to collect feedback from customers, allowing brands to improve user experience. Additionally, it lets enterprises send customizable emails to prospects and schedule reminders to follow-up on leads.

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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of TextP2P

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(25)

25

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

February 2019

Dr. Sherri from Optimum Impact

Verified Reviewer

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

The Most Effective Relationship Marketing and Connection Tool Ever!

Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

Pros

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

Cons

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

February 2019

Michelle from Michelle Hillaert Fitness

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Text P2P Revolutionized my Business

Text P2P has made my business process easier. It's easy to capture phone numbers and email addresses with the MailChimp integration and then put them through my sales funnel thanks to the workflow automations. I'm able to more easily stay in touch with and build relationships with clients/customers, as well as offer more value with the workflow automations when I have a new training or want to add value to my audience. Their customer service is very responsive, which has been helpful when I have needed to have various features explained better or if I've ever had any issues. They're always on it right away.

Pros

It's easy to use whether I'm on my phone or the computer. I am able to catch up with and check on my coaching clients easily by sending one text and then responding and relationship building individually in my Text P2P inbox. I use the automation to remind clients of monthly or yearly renewals. This system has saved hours of time for my business, which has allowed me to focus on more income bringing activities to increase my overall ROI.

Cons

Nothing. I love it. Any time I've had any issues, the company has fixed them or improved upon them immediately.

April 2020

Alan from Pyramid Properties

Verified Reviewer

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

The simple texting software

Fantastic. Powerful tool.

Pros

I like the ease of use, it works seamlessly between desktop and mobile, and the UI is very smooth, whereas others have been buggy and aggravating to use. As a one person team, my productivity and business have been a world apart from before I started using TextP2P. The [SENSITIVE CONTENT HIDDEN], has been helpful and always available to answer a question. We’ve emailed, texted, and talked on the phone multiple times. This is the best customer service I could ask for.

Cons

I like everything about TextP2P. I did have to find a workaround to allow me to have more than one phone number per contact, but it was an easy tweak.

July 2019

Abbe from Metrolina Greenhouses

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Wholesale

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

July 2019

Mass marketing tool

Pros

This seems like a great mass marketing tool as a way to quickly and easily engage with a huge audience.

Cons

There were a limited number of features compared to similar products

Response from TextP2P

Replied July 2019

Thank you for the review Abbe. If there is a particular feature that you wish we had, please let me know and I can look at adding that into the application.

April 2020

Rachael from Roabrt Realty Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2020

TextP2P

Excellent. The support system was always quick to respond and help me with my questions.

Pros

It has brought new tools for growth in my business moving forward.

Cons

Would love to have script ideas to use as auto text responds back to clients.