TrueDialog vs TXT180

TrueDialog has 13 reviews and a rating of 4.85 / 5 vs TXT180 which has 260 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

TrueDialog

TXT180

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.85 / 5 (13)

4.70 / 5 (260)

Ease-of-Use

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

August 27, 2020

April 23, 2020

Pros/Cons

Pros
The messages get sent almost instantly. With other providers it can take hours for the messages to get delivered. Their segmentation capability and ease of adding custom fields is also not standard.
The software is very intuitive and user friendly. They have designed the API in a way that was extremely easy for us to implement.

Cons
They are doing some upgrades to the UI which I think will be helpful but other than that nothing comes to mind.
Overall no issues, customer service has always been responsive and willing to help.

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Pros
Quality product for an awesome price! I would recommended this product to someone who wants a simple, easy to use system.
Lots of features and easy to use. I like the scheduler and drip message functions. They're customer service is excellent.

Cons
I can't say there are any cons. In the first year of using the product, it had it's limitations, but they've updated it and made more of the features user friendly.
The user site is clunky. It looks older , though functionality seems fine. Some setting are a bit burried.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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