SimpleTexting
About SimpleTexting
SimpleTexting Pricing
Pricing example for SMS and text marketing services within the United States. We also offer ANNUAL PLANS which include a 20% discount and access to all messages up front. 500 Messages: $29 /month + 5.5 c / additional msg 1,000 Messages: $49 /month + 5.0 c / additional msg 2,000 Messages: $79 /month + 4.0 c / additional msg 3,000 Messages: $109 /month + 4.0 c / additional msg 7,500 Messages: $229 /month + 3.5 c / additional msg 15,000 Messages: $399 /month + 3.0 c / additional msg 25,000 Messages: $549 /month + 2.5 c / additional msg 50,000 Messages: $899 /month + 2.0 c / additional msg 50,000+ Messages: Contact SimpleTexting
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for SimpleTexting
1 - 5 of 237 Reviews
Ryan
Marketing and Advertising, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed October 2021
Good Product and Customer Support
Anika
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great for engaging with Gen Z
Our remote organization works with teens all across the country, so Simple Texting is indispensable to getting our work done. Customer service is also excellent -- quick, painless, and friendly! I'd recommend it to anyone needing SMS marketing in their business or nonprofit.
PROSIt's user-friendly and it integrates well with other apps, which is necessary for my work.
CONSOne functionality that I would like is if I could filter the inbox based on lists of customers
Reason for choosing SimpleTexting
The pricing and features were better for me
Vendor Response
Hey Anika! Thank you for this kind review! We're so glad that you're able to communicate easily with the teens that you work with through SimpleTexting. Also, thanks so much for the suggestion about sorting the Inbox based on lists of customers! I think that would be a great feature to have and I've already let my dev team know so they can add it to their list of features they'd like to roll out in the future. :) In the meantime, a great way to filter your Inbox is to create sub-accounts for each of your lists. You can read more about how to create those here: https://simpletexting.com/features/multi-user-access/ Please feel free to email us if you have any questions on this at support@simpletexting.net, and thanks again!
Replied January 2020
Ryan
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Good Product and Customer Support
SimpleTexting was the first SMS platform I used. The company gave me a good introductory price to start with which was a nice gesture. Had an overall good experience with the platform and customer support.
PROSThe interface is intuitive and easy to use. Plenty of features to work with.
CONSDid not experience any particular cons with the software.
Reason for choosing SimpleTexting
The company gave me a good introductory price to start with.
Vendor Response
Hey Ryan! Thanks for the sweet review. We're glad to hear from customers like you on how easy it is to use the platform and that the interface is intuitive. With our pricing structure everyone is able to start even with our smallest plan and upgrade at any time when the texting volume increases. As always, please reach out to our amazing support team whenever you need help.
Replied December 2020
Rajesh
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2021
Bait and Switch
I was disappointed with Customer Service and the way they charge their customers. Like the service was disappointed with the charges and the customer service.
PROSThe application is easy to use and also user-friendly. Can be easily integrated.
CONSSeems like a bait and switch. I signed up with a certain number of credits and was never warned about extra charges that will be applied. This was only brought to my attention at the time of the renewal with a large bill. As a non-profit organization, I don't have that kind of money to spend on these services and especially during the Pandemic. So I think the account was overcharged with no warnings and I was not given a fair resolution at the end of term.
Vendor Response
Hello, Rajesh Thank you for reaching out! It sounds like the account entered into some additional credits being used. We're happy to take a look into this, please reach us at support@simpletexting.net
Replied July 2021
Hunter
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Simply the Best Choice
SimpleTexting may seem like they do everything all the other text vendor do. But, where they really stand out is their customer service. Every question I have asked has been at least acknowledged within 30 minutes. Every issue has been fixed within 24 hours. SimpleTexting makes it very easy to reach out to their customer service and they are very quick and friendly every single time. This is by far the main selling point for me when it comes to picking out out a vendor.
PROSThe ease of use which seemed far easier than most every other vendor in the business.
CONSThe very small limit on characters used per credit. I feel like this could be just a slightly larger cap for a 1 credit text and it would not be an issue.
Reason for choosing SimpleTexting
SimpleTexting had better prices and they were the quickest and nicest to respond to me when asking about the product.
