TextSanity

RATING:

3.5

(6)
Overview

About TextSanity

TextSanity is a robust text messaging platform that can be used for mass text messaging, marketing/advertising and even personal use. TextSanity users can create keyword campaigns that can send and collect multiple points of data through an automated text message flow. But that's just the beginning. Users can also schedule personal or mass messages in advance, easily send mass text messages to all or any segment of their contacts, use web forms to get text message list opt-ins from online sources, build a text message chatbot and create text message drip campaigns to add to your sales funnel. TextSanity is ideal for large or small businesses, any organization, influencers, schools, churches, trade show managers, busy families, political campaigns, hotels, u...

TextSanity Pricing

$25 per month for 500 messages $45 per month for 1000 messages $75 per month for 2000 messages $95 per month for 3000 messages $145 per month for 7500 messages $375 per month for 25000 messages $625 per month for 50000 messages

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

TextSanity contacts screenshot
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TextSanity Reviews

Overall Rating

3.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

4

Functionality

3

Most Helpful Reviews for TextSanity

6 Reviews

Jonah

Capital Markets, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

We use TextSanity for the keyword campaigns and it rocks!

Very, very good

PROS

It's very easy to use. Unlimited keywords. The drip campaigns rule.

CONS

It needs more Zapier functions. I hear they are in development with this right now.

Vendor Response

Thanks Jonah! We are glad you are liking TextSanity.

Replied November 2019

Kerra

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

Makes Real Estate Easy!

Our experience with TextSanity has been great. The support has been easy to access, and everyone we've worked with has been friendly. We're very satisfied with our TextSanity account.

PROS

TextSanity is very easy to use, and simplifies our Real Estate business daily. We use the keyword codes on our listing signs, and when clients text in they are automatically sent information about the home. We capture leads and potential clients get information about homes they are interested in. It's a win-win!

CONS

We wish that new lead sign-up emails could go out to multiple people, instead of just the account manager. It would be great if leads could be auto-assigned to our agents! Right now we make do with our admin staff monitoring incoming leads and assigning them to our agents.

Reason for choosing TextSanity

TextSanity came highly recommended from people we trust.

Vendor Response

Hi Kerra! We're glad you're enjoying your TextSanity experience.

Replied June 2021

Heather

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed February 2023

Marketing & Advertising Influencer Shares Thoughts On TextSanity

It has been good. I wouldn't say it's the BEST experience ever but it isn't the worst. There is always someone to chat to if help is needed. I just wish there were more features and functions... and analytics!!

PROS

I like the simplicity of TextSanity. There isn't a lot of "fluff". It's to the point and direct and a very SIMPLE way to store contacts and send broadcasts.

CONS

It is missing analytics and easy of use. It feels very 'old school' and could definitely have more "bells and whistles" for the user.

Vendor Response

Hi Heather! We are glad you're enjoying using TextSanity. Thank you for the feedback on adding more features, functions, and analytics to our platform. If you'd like to provide direct feedback and input on which features, functions, and analytics you'd like to see included in the next update of our platform, please call 877-217-9004. Have a great day!

Replied February 2023

Dakota

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed June 2021

Solid for marketing sms

PROS

I enjoy the ability to 1.) change my plan to cater around event times and 2.) how simple it is to mass send updates etc.. to those signed up

CONS

The mobile app is lacking. The website is basic which can be nice but is feels that it needs something else. When signing up with opt in messages sometimes names don't copy over and its just a number. When uploading excel file contacts there is ALWAYS an error even when following all steps. Should just create a template that is plug and play or work on fixing the generator.

Vendor Response

Hi Dakota! We're glad you're enjoying TextSanity. Thank you for the improvement suggestions.

Replied July 2021

Shania

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2023

Reliable Service

Fantastic

PROS

Ease of communication - easy to make sure everyone is on the same page

CONS

Sometimes the calls are spotty and the texts load slowly.

Vendor Response

Hi Shania! We are glad your communication is easy with TextSanity. Thank you for the feedback on calls and texts - we are always seeking to improve. Have a great day!

Replied February 2023

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2021

Insane guesswork pricing

Prices and charges kept changing after agreed to package was provided and messages were sent.

PROS

I didn't like anything about it since the prices and packages kept changing.

CONS

The sales guy kept re-writing what actually happened to make himself look good, but this had nothing to do with the facts.

Reason for choosing TextSanity

Low price that then quintupled.

Vendor Response

Hi! We're sorry to hear your experience with TextSanity was less than stellar. We strive for excellent customer service and clear pricing. Please feel free to contact us at 702-827-5392 to provide more detailed feedback on your experience. We'd love to know where we can improve. Have a great day!

Replied June 2021

6 Reviews