All ONEsite Reviews
1-25 of 25 Reviews
Sort by
Nichole
Verified reviewer
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2017
Onesite is the best software for tracking leasing information!
Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out.
CONSI wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report.
Shasta
Accounting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Amazing ans user friendly
Amazing!!! We will not use another the thought of it terrifies me
PROSIts easy and helpful and fast as well as accurate and makes accouting life easier as well.
CONSNothing we love it and have no complaints.
Reason for choosing ONEsite
This is so much simpler and faster and can tracj things easier. And you can edit errors becuae lets face it were human and life is hard enough why make it harder? Work smarter not harder.
juli-ann
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
One-Site Review
I really enjoyed using it. I would recommend to anyone, but I prefer Entrata.
PROSI really liked how easy It was so add a GTR or send a lease. To review the lease and ledger. I also liked how you could schedule a tour
CONSWhat I didn't like was the fee on realpage for residents paying rent. I also didn't like the issues we had with the delayed screenings. Or that there wasnt a spot to put roommates or floor plan customizing.
Terry
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed December 2019
Review of Onesite
disgusted
PROSIt looked user friendly. After using the product it appeared simple.
CONSThe response time was horrible and your constantly turning work tickets in to get some clitch fixed. It freezes and was one headache after another. I saw on one co-workers desktop the comment. 99-9 % of my problems were onesite
Kathleen
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Excellent Development and Customer Sales and Service Team
We have been building a patient treatment portal with ONEsite for almost 3 years. Working with the Development staff to get the tools built to meet our unique needs has been exceptional. Our Customer Rep, listens to our requests and offers suggestions to streamline our processes on the site. I cannot thank our team enough for their patience and guidance as we continue to grow our portal into a world class treatment tool.
PROSIt is a cost effective product that strives to meet our needs.
CONSCustomer Service line needs to be able to help problem solve when our customer rep is not available. If we are having connectivity issues waiting for our rep to come in when we are on the east coast is not acceptable.
Vendor Response
Kathleen, I appreciate the positive feedback and will address the issue with the flexible work hours we allow our account managers and developers. I will make sure someone is available earlier for support. Thanks, Bob Crull CEO
Replied September 2016
Brianna
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
I have never had an issue with ONEsite and love using this program
ONEsite it easy to use and I love that I am able to track everyone's ledgers. Whenever there is an issue I am usually able to find out how to solve it quickly.
CONSMy least favorite thing about ONEsite is that is locks at the end of the month so sometimes it is hard to check ledgers and what is due.
Jessica
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Pretty Simple, There are better products
pretty easy to navigate keeps most property needs in one place. Generally, a decent product to use for property management.
CONSCan be difficult to adjust to for new users. Not entirely user-friendly. Very much "one size fits all" even though it doesn't,
mahmoud
Environmental Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
It really is a great software
Generally it's simple, easy to use and a decent product to use for property management
CONSthe load time can be a bit slow sometimes, forcing waits on processes But it doesn't matter, it's a great site
Alley
Real Estate, 201-500 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Onesite
My company used onesite and it was a great system. it was very easy to use.
CONSI did not find a flaw when using this system.
VICTORIA
Real Estate, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2017
It really is a fabulous functional software
A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so
PROSWe have been building our complex from the ground up with ONEsite about a year now. Dealing with our Customer Rep, has been smooth. He listens, offers suggestions and helps us a lot. I wish I could get it to cater a little better to apartment management but all in all its a great site
CONSneeds to cater a little more to specific businesses, I wish i could spend less time trying to figure this all out and get it glitch free
NICOLE
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
One site is exactly what the name implies
Very happy with one site having a large property with over 500 apartment units it is not easy to manage all of the required documents within that apartment one side allows you to change the prices find out which Apartments still need maintenance keep track of the vendors and all other information easily scanned and uploaded into the residence files very happy with one site recommended for all property management companies
PROSOne site is a very efficient property management software it is so accessible and easy to keep your property manage with the property of over 400 units it gets very tricky to find out which ones are available which ones have been maintenanced and so on and so forth with one site that is your go-to property management software
CONSI don't have any dislikes about one site except at the website freezes here and there but that's to be common with in many different
Tonya
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Easy to use platform for all property needs
Great system, highly recommend.
PROSThe platform is easy to use, intuitive and customizable. I like that you can manage all aspects of operations here. One stop shop.
CONSNo major complaints. The system is continuously improved also.
Reason for choosing ONEsite
Ease of use and cost
Rickie
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
I really enjoyed working in one site. It was very user friendly and had many options.
I loved how easy it was to use and understand. I also like how user friendly it is. The thing I like most is that it will tell you who and when any changes are made.
CONSMy least favorite thing about one site is that you cannot toggle between screens. Meaning, that you have to exit out of one before entering another.
Kriselle
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2017
Easy to use software for leasing.
I like how OneSite has an easy to read layout and has step by step guides when help is needed. It also lets the user know when something important is not completed-like move in move outs.
CONSI don't like how there isn't a way to reprint a waitlist summary for applicants.When inputting a new applicant in the system, it only allows for waitlist summary to be printed once.
Vendor Response
This is not our software. This i realpages leasing software. Please delete.
Replied June 2017
Ellen
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
One Site user
It's not overly complicated. has a lot of features we're not using. Excellent tech support the few times I've had to use them.
CONSIt's not interfaced with our accounting dept.
Derrene
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Onesite
Love the convenience of how everything I need is at my fingertips. No need to search for anything
CONSI love Onesite one of the best software's ever
Gloria
Investment Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2022
ONEsite User
Ease of generating reports and find information
CONSNot user friendly, hard to find some information
Paris
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Armstrong Review
This site is really useful when it comes to keeping up with all of our residents
CONSIt glitches sometimes, and it messes up the progress that was going on
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
Average PMS
It helped with my day to day.
PROSThis system is comprehensive, although it's not the best software I've ever experienced in terms of property management systems.
CONSThe interface is a little old school, and the load time can be a bit slow sometimes, forcing waits on processes.
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2019
better management platforms out there
bad experience and we switched to another platform that's more modern, cheaper and better customer service.
PROSeasy to use because functionality was limited. Can be used on multiple browsers. Easy to train to team members
CONScan only have one tab open at once, hard to download simple reports, didn't integrate with other products, interface looked old, customer support was non existent
Victoria
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2018
I had an overall positive experience with onesite4
It's been awhile since I've used Onesite, but I can say I was pleasantly surprised when our company made the switch from its previous platform. Simply, for the sheer ease of use.
CONSAgain, it's been awhile since I've last used, but there were functionalities that needed to be added on. Tasks Onesite could not yet perform that seemed basic to me.
Ashley
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed August 2020
ONEsite
Bulk messaging/notes. I was not a fan of this software in general.
CONSNot user friendly at all. Difficult to find what you're looking for. Not efficient
Adrianne
Real Estate, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2016
Onesite Review
I work at Prometheus Real Estate and we use one site to connect with our current and past residents at our apartment neighborhood. It is easy to find our neighbors and our information we need
PROSHow easily accessible searching our neighbor's information is
CONSCan't seem to think of any
Kelsey
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This software works seamlessly for all my apartment needs - bills, history, maintenance.
I like that there is an actual dashboard with all the most important snapshot information. I also like that it's really easy to navigate and figure out what you need.
CONSNo real cons to mention with this software. Haven't encountered any bugs or had trouble using it at all.
Amanda
Real Estate, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
On-site Review
I liked how this system allows our Management team to communicate with our residents. We like the option to post in the feed for important property updates, resident events, or exciting news. This helps our team drive a sense of community/
CONSThe system is not user friendly so it takes a minute for current and new staff to figure out the understanding of how the system works