Bettermode

RATING:

4.8

(91)

About Bettermode

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built on Bettermode is a customer hub with many use cases. Product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content creation. Key elements include complete customization, embeddable widgets, modern design, comprehensive API, gamification, analytics, powerful moderation tools, newsletter system, integration with popular tools, and more. Bettermode lets users start a discussion and provides additional functionalities that allow them to ask questions, start polls, organize events, follow people, comment on disc...

Bettermode Pricing

Flexible pricing from Free plan to Enteprise

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Available

All you need to create an engaging online community.
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Bettermode Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Bettermode

1 - 5 of 91 Reviews

Dinos

Marketing and Advertising, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2023

Great system...V2 is even better!!

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Nguyen Van

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

The best community platform

I am moving to the new version and they help my move very fast. I am very satisfy and always support Tribe.

PROS

Elegant appearance, many of functions, easy to manage and customize the community.

CONS

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Reason for choosing Bettermode

I have try many of other products but they don't have enough my need function as Tribe.

Mike

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

A very promising tool with an amazing team behind it!

We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!

PROS

The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along.

CONS

I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this.

Reason for choosing Bettermode

Price and quality was the best combination for us. It ticked all the necessary boxes with features and communication with their team felt the best.

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Mateus

Verified reviewer

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Implement Tribe for eaglepay.io Community Engagement

I am satisfy so far. Since the development keep going for the new features.

PROS

Similar to Quora but more advanced. Coin reward distribution is a plus.

CONS

The navigation will make confuse at the beginning.

Vendor Response

Hi Mateus, Appreciate you for sharing your experiences. Tribe has a very strong use case for communities around blockchain projects and we do that with our virtual currency distribution system apart from loads of other features and customization capabilities. Tribe has come a long way since the time you used our free trial. It has definitely become more intuitive. Thanks again for your review; we hope to see you as our successful customer in future. Best Regards, Team Tribe

Replied March 2019

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NaveenKumar

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Grow your community with less effort

Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

PROS

Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique.

CONS

On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc.

Reason for choosing Bettermode

Easy setup, affordable pricing, and quick support.