TeamSideline.com
About TeamSideline.com
TeamSideline.com Pricing
Flat $499.00 per year per user
Starting price:
$468.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for TeamSideline.com
1 - 5 of 65 Reviews
Jose
Verified reviewer
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great Overall tool for our club!
It has a great experience, [sensitive content hidden] have been great to work with very responsive to emails. One of the best customer service I have ever had.
PROSGreat customer service, system works well, we used to use 4 to 5 different platforms we now use 1,Volunteer systemRegistrationWebsiteCommunicationScheduling, practices and games
CONSDont really have any cons, because if there is something teamsideline doesn't have the support team is always open and welcome emails for enhancement. The team app for teamsideline doesnt allow you to like comments or add images or links but they have assured me they are working on adding that,
Reason for choosing TeamSideline.com
Teamsidline had all the things i needed, where the other products didnt have all.
Reasons for switching to TeamSideline.com
Needed to have 1 location to go to for all our needs
Vendor Response
Thank you Jose! Links have been enabled for the App Chats and images will be available soon! If you have any other ideas for improvements just let us know. Thanks again!
Replied July 2023
Matt
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
A great product and a great company to work with!!
Fantastic. Their customer service is great. The training material they provide is concise and applicable. We have brought up enhancement ideas they could build specific to the Little League program and they made some great improvements over the past few years.
PROSThe product Team Sideline offers is extremely robust. It has everything a league needs to operate built in.
CONSNothing comes to mind. We have provided feedback of enhancements and they have either come up with a functional workaround or made changes in their program.
Reason for choosing TeamSideline.com
Ease of use, and value are the biggest reasons.
Reasons for switching to TeamSideline.com
The overall cost was significantly higher and the service and platform was lacking many important features.
Kris
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed September 2012
Couldn't live without Teamsideline!
I can't live without teamsideline! This has made such an improvement to our overall softball program. Once we got all of the teams using the site regularly, it has been such a great asset! Love being able to quickly and easily post schedules and playoffs and then notify everyone to check. Thanks Teamsideline! I am so appreciative of your efforts to helping make my program great!
PROSEasy to post schedules Easy communications to teams Easy short cut link (www.teamsideline.com/woodland) REPORTS are excellent and use them all the time! The new page splash is a great function! Easy for ASA rep (Cassi) to bill us accordingly - spring only. Thank for for the timestamps on the schedules, that was a huge addition!
CONSDifficult to "build" home page Roster functionality is limited Wish it was easier to move teams between divsions (especially at a half-way point in season) Page splash is tempermental, can't see what it would look like without going out and coming back in. Wish there was a way to track the ASA registered teams here.
Vendor Response
Thanks for the feedback on areas too improve. We have worked on many of those areas already! We appreciate your partnership!
Replied December 2015
Alison
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
THIS is your system. Look no further!!!
Nicest people, best service. Great product. No one has anything that comes close. And these people who built this have been in our roles and understand what we need.
PROSIt has everything. Everything. Even referee management. And the SUPPORT IS UNMATCHED. They are always there to help. This is the single most important thing as a volunteer administrator!!! Thank you TeamSideline!
CONSIt’s hard to say. I have learned the system over the last year and built from scratch. There are things that we used to do as a club that were so manual- change management to being systematized was probably our biggest issue. Not the fault of TeamSodeline.
Reason for choosing TeamSideline.com
No one from sports illustrated got back to me. Ever.
Reasons for switching to TeamSideline.com
Clunky system. No text communication. No app. No referee management.
Jon
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Customer support rockstars
The customer support with TeamSideline has been phenomenal! No matter when I submit a request for help (usually in the evenings or on weekends when I have time to work on league stuff) I'll usually hear back from someone in a short amount of time. That's even when I include a note that says, 'hey, I know it's a holiday, I don't expect an answer until Monday,' and I'll still get a response back! Someone is obviously watching the store at all times. And their answers are always prompt, professional and friendly, and they've always got a link to the step-by-step answer, plus they'll spell out the steps to accomplish whatever task I've asked about. This isn't a corporate behemoth where you'll get an answer in a day or two or next week ... the TS team is super-responsive and I've always appreciated that!
PROSThe online videos were a big draw when we were deciding which provider to choose. The videos make it easy to get the knowledge we need on our schedule, and in most cases, we just follow the steps outlined in the video and we can accomplish whatever task we need done. The pricing was within our budget and it looked like we'd be able to make the platform work for us. I think this is our 3rd year with TS (maybe 4th?) and it was the right choice for us.
CONSHard to think of anything we don't like ... the platform really does everything we need it to do!
Reason for choosing TeamSideline.com
The value for the money, the online help videos and our perception that we could make the platform work for us were the initial deciding factors. (Neither my partner nor I are tech-savvy and it seemed like TeamSideline was workable even for guys like us!) If we'd known how good the customer service and support was going to be, we wouldn't have even bothered checking out the other platforms. Once we started using the site and experienced the support for ourselves, there was no question we'd made the right decision.