All Duo Security Reviews
1-25 of 509 Reviews
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Barry
Information Technology and Services, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2021
Duo Security - Easiest DFA hands down
Matthew
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Simplified Security
I enjoy the endpoint security perspective of the application coupled with the simplistic user interface - this is very good for non-tech users working remotely.
PROSI like that Duo let's you know what might compromise your experience on a platform. It tells you to upgrade your android/iOS handset and gives a severity level. This is great from an endpoint security perspective.
CONSAt times - the app takes a little time to prompt the user that an attempt is being made. This may be a function of slow infrastructure, but it is hard to assess.
Jonathan
Photography, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2023
J.L. Duo Security Review
Duo Security was the second-in-line when it came to authentication and data security for protecting my device's applications but really fell short when it came to the execution of its actual functionality when the time came. So, within the time period of installing and using the software, I soon uninstalled it in search of another software to satisfy my needs with less complications.
PROSDuo Security's simplistic design format makes any user, including myself, notice any and every possible feature available and if unsure, can contact their support team who replies in a very short span of time.
CONSThere were times in the past where I would use Duo Security as a two-factor authentication system to login my Instagram account. However, on those times the code that would refresh every 30 seconds was always deemed incorrect. And so I would have to disable the software's functionality and risk my account security to simply login to Instagram.
Reasons for switching to Duo Security
Since most of my apllications were centered around using Google services, it only seemed fit to install and utilize another one of Google's software applications to protect the very data kept on their servers.
Krishna
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2020
Beware! Customer service has been non-existent following Cisco acquisition
We have used Duo for many years. It was easy to implement and has always worked well.
CONSLast year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.
Juan
Outsourcing/Offshoring, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
Security goes first
It's a great app for cybersecurity and authentications, also works in different platforms
CONSSo far, I have no cons with using the app.
Stephen
Verified reviewer
Computer Software, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed September 2020
Security to fill a gap, but not comprehensive offering
Duo Security is a strong SaaS product to fill the very specific infrastructure gap of 2-factor authentication for infrastructure.
PROSDuo Security is a great product to fill a very specific gap in infrastructure security, specifically for SSH management. For requirements for 2-factor authentication for SSH, Duo is quick to implement
CONSDuo is difficult to enroll users with, which creates a significantly higher administrative overhead than other options. There are also significantly more delays in the Duo pushed-based notification systems (depending on the user and their network, etc.), which can cause issues for users authenticating.
Reason for choosing Duo Security
G Suite SAML login was more difficult to implement in very specific situations than simply purchasing Duo. In the future, the goal is to move to a more BeyondCorp style model where each specific application can use SAML and not rely on Duo
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Best tool for 2FA
Duo Security simplifies the implementation of two-factor authentication, enhancing security against unauthorized access. With a user-friendly interface and a variety of authentication methods, it offers flexibility and peace of mind for organizations seeking to bolster their security measures.
CONSOccasional delays in the authentication process can be a minor inconvenience when using Duo Security.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Duo Security Review
Duo keeps me protected, and it's very easy to use and understand for new users.
PROSDuo saves me so much time and keeps all of my sensitive information protected within my organization.
CONSI don't like having to wait for it to send an authentication notification to my phone all the time, but that can be bypassed using the "trust this browser" feature.
Orwell
Verified reviewer
Consumer Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Mobile authenticator user review
For me I can describe my experience with the mobile authentication app as very convenient for the security of my work computer since I have my phone at all time and my phone also has a password so that adds another wall of security for my companies sensitive information.
PROSDuo security mobile app is very convenient since i am working from home and have my phone on me all the time and it is very easy to use the mobile app you just need to open the app and it will show you the one time code for my computer login. And you can also refresh the code anytime if you get it wrong.
CONSFor my use it is very convenient and I have not yet got in to anyproblem using the mobile authenticator.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Duo Security
Easy and secure way to protect data. I like that I can manage it from my phone.
CONSI do not have any negative experiences with Duo Security app.
Rilwan
Verified reviewer
Media Production, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The right multi-factor authentication solution
As a result of the type of company we run, it is vital to incorporate multi factor authentication. The setup is easy, the platform works most of the time and the customer service is amazing as well.
CONSSo far, nothing that I can think of from using for over 1 year.
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
"Streamline Your Security with Duo: The Ultimate Solution for Easy and Effective Protection"
Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy Integration: Duo Security can easily integrate with a variety of applications, such as VPNs, cloud applications, and on-premise solutions. This makes it easy to add an extra layer of security to your existing IT infrastructure.3. User-Friendly: Duo Security is user-friendly and easy to use. It offers a range of authentication methods, including push notifications, SMS, phone call, and biometrics, making it convenient for users to access their accounts.4. Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track device compliance, and gain insights into your security posture.5. Security Features: Duo Security offers several security features, such as device visibility and control, policy enforcement, and adaptive access policies. These features help to ensure that your organization's security policies are enforced, and only authorized users can access sensitive information.
CONSSome potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.
Matthew
Consumer Goods, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2023
It's needed, and it gets the job done
It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but all programs have problems, I'd say this is most likely still one of the best choices.
PROSWhat I most like about duo security (considering it's application that basically has one purpose with a few different avenues of getting there) is the simplicity. It also is a bit more modern feeling than your email and text authenticators, which is nice. I'd say that this program, if you're looking into authenticating software's, is most likely one of the best choices, next to microsoft's.
CONSI've randomly (very rarely) had my duo logins just removed from the app, and it is a HASSLE to get everything back ESPECIALLY if you are incorporating this into a business. You're basically having to prove duo screwed up to try to get your authenticating account back onto the program, without having it on the program, it's not super fun, but at least it doesn't happen very often, other than that, great program.
Carlos
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Amazing Two-Factor Authenticator
Great experience, user friendly and having this installed as an app on your Smartphone and not a physical key is amazing!
PROSYou get push notifications instantly, and you don't even need to get into the app, it can display a notification in your notifications bar (Android User) and you can approve/deny from there. Also, if by mistake you deny the login attempt, it gives you a "second chance" to get into the app itself and approve it.
CONSNothing to complain about this as of now, I was an RSA SecurID user and having to carry that small key was a nightmare. One thing I'd like is to get Duo Security for Windows, I work remotely and I could have that installed on my home's PC. What if I get my phone stolen and unable to buy a new one???
Reasons for switching to Duo Security
Nothing, I work for another company now
Zachary
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
A simple solution that works
Duo Security performs as it claims and works well. It's simple, and I don't have to think when using it, which is great.
PROSI like the convenience factor most. Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows me to make a single click to authenticate. I also appreciate the simplicity of the UI. I also like the QR code pairing that some sites have to set up the Duo config. It's quick and easy.
CONSI have no complaints, so it's difficult to write about what I like least. If I were forced to make a suggestion, it would be to make the mobile app more visually appealing.
Juliette
Education Management, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2021
Review from Student
Good experience overall, and it is not a hassle to use Duo. I have heard very few complaints from other students and colleagues at my university.
PROSDuo makes it very easy for me to log-on to my student account at my university. I like how it is intuitive to use on iPhone especially, and it gives me the option to call or text my phone. I rarely use the "call" feature, however, because I am always using wifi. The Duo Security app pops up immediately, and I am able to approve the request quickly from my phone. I feel very secure with this software, especially since the pin changes every few seconds.
CONSI don't always have my phone with me, which makes it impossible to log in. I wish there was a feature where I could receive an email instead of a call or a text on Duo. I have not seen this feature at all, but it would make my life easier.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2020
Increase the security of your accounts
I like to app and I recommend it to anyone who wants to increase the security of the accounts.
PROSIt has been three years that I'm using Duo. This is the app that my university has decided to use to increase the security of accounts of faculties and students. I feel secure when I use the app. You can use several options for second authorization. it can send a push message to your mobile, you can enter a passcode, which is great. In addition, it does not take too much time to confirm the authorization.
CONSI think it is a nice app. But I think if it had some other options to log in, that would be great. I myself prefer receiving a passcode in my email rather than using my cell phone all the time. All in all, I think if they work on the app and improve some sections, it would get better and better.
Scott
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2020
An added layer of security when working remotely
Duo Security offers us the ability to work away from the office with minimal fear of having sensitive material exposed to unauthorized users. Working from home is often essential, so I'm glad we have Duo Security to help make it possible.
PROSDuo Security effectively enables users to securely access their organization's network. Once you've signed in on your computer, a push notification is sent to your smartphone. Just click to approve it, and you are securely connected to the network. An unauthorized user would be unable to gain access without having possession of your phone. I appreciate that it's generally a quick, no-hassle process; signing in takes only a few seconds.
CONSOccasionally it takes a couple of attempts to sign in to the network. Additionally, it can be inconvenient to need to have your phone handy whenever you sign in. I've had my phone charging in another room when I realize I have to go get it in order to sign in.
Gabriel
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Duo Review
Overall Dou mobile does a great job at storing access codes and having easy access to them.
PROSThe product is very simple and easy to use. After the one-time setup to any 2fa-enabled website or application, you only copy the access code and you're in. The implementation with Canvas, which Oregon State University requires, is seamless. After inserting the university's login information, a notification is sent to the device of preference. You only have to click a button and you're in. This one-click access is dependent to applications that support it, otherwise a copied code is required.
CONSFor mobile application: The only concern is the application doe not have the ability to enable lock, such as FaceID or fingerprint. Therefore, other individuals could access those codes if the phone is unlocked.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Duo Security will make your account secure
I started using Duo Security since 2017 when I started working as graduate assistant. The app had allowed me to make sure that my account at my job is secure and no one can easily access to my account without an approval on my phone. If you are using this app, you don't have to call or text your number to access to your account. You just press the push button and approve it from your phone and access to your account.
PROSThe app is very functional and easy to use. It makes the users to secure their accounts and make sure that no one can easily login to their account.
CONSYou should make sure that your phone has sufficient battery. If your phone battery dies, you might not be able to access your account on your computer. The slight side effect of using this app is that you just have to have an open phone.
Jane
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Best thing I ever did for securing my website
Ever since I've started using DuoSecurity to access my website admin interface, I haven't had any breaches in security and I feel safer knowing that hackers can't access my website easily. I've been using DuoSecurity for several years now and offer it as part of my Security Packages when I launch a client's website, because it's a quick setup and for ease of mind. I use an app on my iPhone that sends me a notification when I go to log in to my site, allowing me to "Approve" or "Disapprove" access to the site's admin interface easily. I also use it to access other accounts online that allow for a Code to be entered, giving me that piece of mind that my personal information is secure. Highly recommended!
PROSSecurity Features, Ease of Use, Apps
CONSTheir website is not easy to use because there are so many features available, which might be overwhelming to someone not familiar with it
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2019
1-click for Two-Factor Authentification
I have been an end user of Duo Security for the last 2 years, and I think that this is the best software for 2-factor authentification. The Duo App has a simply designed platform. When we sign into the website that requires authentification, we can just type a passcode provided by Duo App on the website or click an authentification request given by Duo App. Yes, it is that easy with Duo.
CONSSetting up the Duo from the scratch can be challenging to some people who are not familiar with two-factor authentification. It is important for organizations or companies to provide a step-by-step installation procedure to users before they start using Duo as their sole authentification method.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Good
I use Duo Security as a part of dual verification sign-in process for university. The phone app was initially difficult to set up and I actually gave up at one point, but once it was on my phone it has been no issues. (I've actually installed and verified a few phones and it always a hassle..) The three options for verifying identify is convenient - call, message, or notification. I generally use notification, but have used call when I had poor cell service. The notification is handy because I do not have to unlock my phone and the notification disappears after you approve the log-in. The time out feature is meant to keep your account secure but can be an issue if you don't have your phone close by/ don't approve in time.
CONSSelecting "Stay logged in for 7 days" only works sometimes for some reason.
Tara
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Duo Security is secure and reliable.
The overall experience with Duo Security has been positive and has given us the ability to trust that our data and computers are protected at all times.
PROSWorking within a university with highly sensitive data, it is very important that all of our documents and software is protected from outside entities. Duo Security allows for a 2-factor sign-in that protects your personal computer and access to software platforms. With 2 methods of confirming identity, it helps to filter out most fraud attempts and allows us to feel secure with the sensitive data that we manage daily.
CONSI have not experienced any negative features with this software.
Samer
Legal Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Security on all levels for your business with DUO Security
Overall this software is ideal for any business that wants to limit users on platforms and software. I highly recommend it.
PROSThe DUO app and software is quick and easy to use and does what they advertise - they only let in approved users to the platform or software. My work is completely safe and allows my clients to know that their information is handled with caution and is not given to third parties.
CONSI would love the best of their software to be free but at less than five dollars a month per user you can't ask for more really. There is a free version out there for the cost conscious.