ManageEngine ADSelfService Plus

RATING:

4.6

(47)

About ManageEngine ADSelfService Plus

ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application l...

ManageEngine ADSelfService Plus Pricing

ADSelfService Plus is licensed based on the number of domain users. Our product is completely free for 50 domain users.

Starting price: 

$595.00 per year

Free trial: 

Available

Free version: 

Available

ADSelfService Plus AD self-update

ManageEngine ADSelfService Plus Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ManageEngine ADSelfService Plus

1 - 5 of 46 Reviews

User Profile

Sayed Munir

Verified reviewer

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Excellent product

Ease of Daily password activities.

PROS

Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.

CONS

More Authentication security like Pulling the Employee ID for verification. Currently is pulling the name from AD, if we have some custom attribute in AD and we want to bind that custom attribute for verification.

Yannick

Information Technology and Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Provides end-users a possibility to unlock/reset their own password 24/7

We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.

PROS

- Integration with Windows (reset/unlock at logon screen) - Very helpful customer support!! - Release some work from 1st line support - Accessible 24/7

CONS

- Reset is based on questions which a few end-users forget the answer to. It would be nice to have a SMS or call feature, together with a personal PIN, which can provide you a code to reset your password.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed April 2022

Adservices is bad

None

PROS

None. I don’t like the adservices because they have problems!

CONS

When I changed passwords or try to log in. They are too slow! They always have problems!

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

A robust, web-based, multi-platform, self-service solution

PROS

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

CONS

There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

Roy

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

This is a great tool to help your users reset their passwords or unlock accounts

PROS

This is a great tool to help your users reset their passwords or unlock accounts. It send reminders to the users that their password is expiring and it has a portal that let the users login to change their passwords or unlock their account.

CONS

sometimes the software can be a little buggy, because it won't let the users unlock their account and then they need administrators to help them.