Desk.com vs SurveyMethods

Desk.com has 507 reviews and a rating of 4.37 / 5 vs SurveyMethods which has 51 reviews and a rating of 4.94 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Desk.com

SurveyMethods

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.37 / 5 (507)

4.94 / 5 (51)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

November 30, 2020

January 14, 2021

Pros/Cons

Pros
Very powerful tool, and very robust program. The amount of detail it can track is amazing! Quick to access the info that you want.
good program. easy to use and great use to solve problems and make amazing sales.

Cons
While having everything in the cloud is awesome, having internet issues at work or network throttling can make developing frustrating at times.
The only con is that it takes time to set-up correctly but will allow you to scale and grow.

Read all user reviews

Pros
This product works similarly to most of the survey products. Its less expensive and it has excellent service. There are people you can reach to address issues.
Extremely user-friendly survey tool. Good value. We switched from SurveyMonkey due to cost and were able to build and launch our surveys in a few minutes.

Cons
Interface is a little dated but it does everything we need it to do.
None. I experienced an issue but the customer service was top notch and address the issue and we had a resolution immediately

Read all user reviews

Pricing

Pricing Range

Product Demo & Screenshots

Explore product images

View all images

View all images

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Popular Desk.com Comparisons

Desk.com vs SurveyMonkey

Desk.com vs Google Forms

Desk.com vs SoGoSurvey

Desk.com vs SurveyLegend

Desk.com vs Typeform

Desk.com vs Qualtrics CoreXM