About Google Forms

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes.

Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys.

Google Forms enables manage...


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Supported Operating System(s):

Web browser (OS agnostic)

6,708 Reviews of Google Forms

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4,723)

4,723

4 stars

(1,765)

1,765

3 stars

(199)

199

2 stars

(19)

19

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 6708 results

October 2019

Chris from Cotterville Network

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2019

Nice Embedable Forms Used For Event Registrations

We have used them for years. They are reliable, and a great tool, especially for being a free product. When you embed them, they are reliable to render in the web page every time. This allows for basic logic flow, allowing us to ask yes, no, other, more... questions which need logic to present the proper questions needed.

Pros

This web form is very nice for small event planning. We use it as a registration form for classes we will be having. It is nice to have the form present cleanly on a webpage, allowing the user to fill in the information required, and then submit it to a Google Doc. The ability to receive a confirmation email from a registration and also the end user receiving a confirmation with their information is very beneficial. They can then go back and edit, update, or cancel their registration at a later time.

Cons

Compared to Microsoft's Form, which is equally as feature rich, Google forms look a bit toy'ish. It would be nice to be able to customize a form to make it look a bit more professional, and less colorful and playful.

Reasons for Choosing Google Forms

Typeform was expensive, and we were already using Google more over Microsoft.

Reasons for Switching to Google Forms

Typeform did not offer any actual features that Google Forms could not provide. They did allow for a more customized, professional looking form, but it was VERY expensive. Google's offerings work perfectly for us.

February 2021

Vanessa from Agency Shield

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

February 2021

Free Forms for anything!

I use Google Forms for everything and anything! It's perfect for sending to people to fill out surveys, as a checklist, script, etc.

Pros

I love that it is free and easy to use. It has enough features for most of my needs including response validation, required questions, and even the ability to skip to other sections based on answer provided. I wish it were a little more customizable but really it handles what I need. I have many forms that I've created for customers and for use as a check list for tasks my assistant fills out to keep nothing from falling through the cracks. I used it for scripts and accountability as well. I love that it gives you the option to auto-populate a Google sheet and it has graphs and charts too! I highly recommend using this product and think outside of the box for its MANY uses both professional and personally!

Cons

I would like the ability for more customization and more features would be nice but it covers what I need anyway. I have had some people tell me they've filled out the form I sent but sometimes it does NOT populate that I have a response from them. Its about 1 out of 15 people that happens to so something to look into! But I just have them re-do it as it may be user error, I haven't been able to tell.

Reasons for Choosing Google Forms

Its ease of use and that its free!

Reasons for Switching to Google Forms

Survey Monkey is expensive and doesn't have many more features to make it worth the price. Its also NOT easy to use.

October 2020

Sandra from Palm Beach Gardens High School

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

October 2020

Google Forms is not forgiving and not user friendly

Overall I have found Google Forms to be very cumbersome, unforgiving, not user friendly, and very time intensive. I can (and have) made simple mistakes where I allow for response receipts and student have sent my Form with all of the questions and answers to their friends. I have also made the mistake of not asking for their name. I was not able to identify who's response was who's, and students had to take the Form again. Because I was not in the Google Beta group, I did not have access to customer support to suggest changes to Forms. For the purpose of quizzes/ test, it is extremely time intensive to type every question, correct answer, wrong answer, and add photos. Other programs have teacher created content to choose from.

Pros

The most beneficial feature of Google Forms is its ability to automatically grade quizzes and populate Google Classroom with grades. I would not use Google Forms at all if it did not automatically grade. I also like the feature where I can edit the answers after students take the Quiz and it will change their grade. This saves me the time of changing all students grade if I made a mistake in the answer key.

Cons

1. I have learned that hard way that you MUST include a question with the students name and period, otherwise you won't be able to sort and find their responses. 2. I have to type every quiz and questions by hand. I realize that Google Forms has other purposes beside quizzes/ test for teachers, but it is far too time consuming now that we are juggling far more than we ever did. There are so many other programs that better suited for administering quizzes/ test with existing questions sets that can duplicated and not personally created. 3. The Locked Mode feature is great! BUT it will only work on Chromebooks. It is a completely useless feature now in virtual teaching because students are working on different devices. 4. This one may be user error, but I cannot easily share a Google Form to colleagues without adding them as collaborators. In doing so, I have to rely on them making a copy and not editing my original. When I send a Form via email, it sends the student view. Again, this may be something I am doing wrong but a better method is certainly not obvious.

November 2020

Sridhar from ARC Tutorials

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

November 2020

Simple, Easy and Smoothest way to collect data

Overall our experience has been good and it has served our purposes of data collection. The fact that we can hit the ground running in no time is what I really appreciate about this product. I would highly recommend it for users looking for Forms, Data collection tools.

Pros

Google Forms creation is super easy and fast. It takes less than 30mins to create a complex data collection form from our end users. There are wide variety of question formats available which can suit any businesses of any size ( ours is a small startup) Forms is also a free product from Google.

Cons

The export option is only CSV. I would like to have a easy way to extract data(certain fields) only instead of the entire zip of csv. Also the way the answers are rendered ( in tabs for each question, was little confusing at first)

Reasons for Choosing Google Forms

After careful evaluation, I decided to choose Google Forms for the following reasons. Speed with which our internal teams can learn and create forms. This is the most critical aspect of our business. The wide variety of question formats which are mostly used by standard survey, research and data entry forms that we use. Also Google Forms is free, its best for us.

Reasons for Switching to Google Forms

I found Wufoo little complicated and the overall product seemed too over kill for a small company like ours.

February 2021

Abigail from Talent Empowering Business Strategist & Coach/Consulting at Kuhn Consulting

Verified Reviewer

Company Size: 1 employee

Industry: Executive Office

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

February 2021

I don't use any other software!

I have been able to solve the problem of capturing vendor information for events through using Google Forms, plus it's free, so that's an added plus. Other forms have limits on submissions and such and I love how Google Forms lets me use the available space in my Drive folders.

Pros

Google forms has come a long way since it first began. I have been using their forms for several years now and I love how they integrate with other programs as well, they allow you to store all your information in a handy spreadsheet, which is customizable. They even allow uploads to the form now which is super great considering I often need photos from applicants.

Cons

Having a back office only section would be wonderful! The only place you can do this is on a spreadsheet, and sometimes it's nice to already have those pieces of the puzzle in place. The other option would be allowing payments to be made through the form.

Reasons for Switching to Google Forms

Jotform has a limit to the amount of uploads they will take on the free version and I hit that and it really messed up the application submission process. Zoho Forms just quit working on my website and they also have limits. I feel like Google Forms is unlimited.