Google Forms vs Jotform

RATING:

4.7

(10750)

Google Forms has 10750 reviews and a rating of 4.68 / 5 stars vs Jotform which has 1875 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1875)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2024
April 23, 2024
Pros/Cons
  • Pros

  • I love how it helps to gain information and/or data quickly. A great tool for an elementary principal and technology integrator.
  • Excellent software to get the feedback and a super analytical software. Wow, we can analyze the responses in many ways.
  • Cons

  • Its way behind the times now, with awful, unattractive interface, skins and functionality, badly needs an overall.
  • One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring.
Read all user reviews
  • Pros

  • Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.
  • I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.
  • Cons

  • On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.
  • This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos