SmartSurvey vs Typeform

SmartSurvey has 91 reviews and a rating of 4.65 / 5 vs Typeform which has 396 reviews and a rating of 4.66 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SmartSurvey

Typeform

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (91)

4.66 / 5 (396)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

October 14, 2020

January 7, 2021

Pros/Cons

Pros
Easy to use, simple to implement, straight to the point, reasonably priced.
Happy with the ease of use of this product, the underlying software is flexible and makes production of useful reports fairly easy.

Cons
There is not much not to like. The surveys are quick to set up and easy get results.
It doesn't seem possible to customise the formatting of text within a question (italic, bold, paragraphs etc.); this would be a useful tool.

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Pros
I love the look of these forms that are created, it's easy to brand, easy to create and very
I absolutely love typeform. Super straightforward and easy to use for both the creator and the user.

Cons
Overall Typeform is an incredible product. My only concern is their pricing.. Its fairly expensive for a form tool.
The interface does leave something to be desired, it is setup kind of strange in my opinion and the UI needs a make over. But aside from that I love it!

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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