SurveyMethods vs SurveyMonkey

SurveyMethods has 51 reviews and a rating of 4.94 / 5 vs SurveyMonkey which has 7852 reviews and a rating of 4.58 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SurveyMethods

SurveyMonkey

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.94 / 5 (51)

4.58 / 5 (7,852)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

January 14, 2021

January 15, 2021

Pros/Cons

Pros
This product works similarly to most of the survey products. Its less expensive and it has excellent service. There are people you can reach to address issues.
Extremely user-friendly survey tool. Good value. We switched from SurveyMonkey due to cost and were able to build and launch our surveys in a few minutes.

Cons
Interface is a little dated but it does everything we need it to do.
None. I experienced an issue but the customer service was top notch and address the issue and we had a resolution immediately

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Pros
Easy to setup and customize. Nothing flashy here, but also not expensive. You know what you are paying for. This can help you get results quickly.
Super simple and easy to use Very user friendly

Cons
Worked well with Constant and Contact and NEON CRM but we did not find it as adaptable/integrateable with MS Access.
It can be difficult at the beginning to handle all the raw data, once you get a hang of it you will find how useful is all the information.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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