SurveyMonkey vs SurveySparrow

SurveyMonkey has 7855 reviews and a rating of 4.58 / 5 vs SurveySparrow which has 46 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SurveyMonkey

SurveySparrow

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (7,855)

4.39 / 5 (46)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 19, 2021

January 4, 2021

Pros/Cons

Pros
Easy to setup and customize. Nothing flashy here, but also not expensive. You know what you are paying for. This can help you get results quickly.
Super simple and easy to use Very user friendly

Cons
Worked well with Constant and Contact and NEON CRM but we did not find it as adaptable/integrateable with MS Access.
It can be difficult at the beginning to handle all the raw data, once you get a hang of it you will find how useful is all the information.

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Pros
I was considering Typeform but love the conversational style of Survey Sparrow. This is a beautifully designed and intuitive app that's sure to delight your audience. I'm very pleased with it.
It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch.

Cons
It could do with a few more customizations and add ins for the program I use on a daily basis but it still works well and some of the buttons are not logical.
I wish we could do more with regards to branding, but I believe that's coming soon so it's not a big deal at all to me.

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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