With BlueNote Communicator we have improve our ability to communicate with one another in the office without being face to face or having to pick up a phone. We know where everyone is and when at the click of a button. It has enhanced our workflow and improved our quality of care delivered to our patients.

We have a healthcare practice with multiple doctors, technicians, and examination rooms. We needed a method of communicating with one another quickly and distinctly. This little gem of a program allows all of that and more without having to install additional hardware. With nothing more than multiple computer workstations and an office network (no internet connection required) you can be up and running with a fast, customizable and easy to use communication platform in no-time. On top of that it has features that allow you to analyze workflows and time-management. Cost is very reasonable and there is no per workstation licensing. One office requires one license for unlimited workstations. It is ideal in so many ways. Love it!

There is honestly nothing I didn't like about this software. I would love to see a smartphone compatible app in the future however.

I am extremely satisfied with BlueNote Communicator. Both the product and the support. When I have reached out to support, they were quick to respond, very friendly, and very helpful.

This software was super easy to install on our computers and works like a charm. It was exactly was we were looking for. We are a dental office and use BlueNote to notify staff when patients are here, when assistants are ready for the doctor, when there are changes made to the schedule, when the front desk needs help, when a staff member has a phone call, when a staff member needs information quickly, etc...

My only "complaint" if you will, is that I struggle with finding my previous messages (history). I don't feel it is user friendly. I will figure it out one time, then forget how to do it by the next time. Aside from that I found it easy to set up and use.

We've improved our ability to connect in the workplace without meeting in person or picking up the phone, thanks to BlueNote Communicator. At the touch of a button, we could see where someone is and when they are there. It has improved our workflow and the level of service we provide to our consumers.

When everybody is getting the same messages that may or may not apply to most of them, it might feel a little annoyingly repetitive. I have learn that sending messages to certain office-specific groups was a bit complicated as there are no option to select the group.

As a dentist, I need my front desk, hygiene department, and assistant/doctor teams all on the same page. Communicating changes to schedule or when patients arrive is critical and present an immediate “need to know” situation. Bluenote provides this through their notification system which we personalized to our office style. We shave also found the communicator to be an important timesaver, saving trips from front office to back office for simple questions. We are a much more efficient practice thanks to Bluenote.

I loved the one time, upfront purchase and ability to use it on all of our office computers for that single fee. We were also able to do a month trial which is long enough to find a rhythm with the software. We were convinced this was the right product after a week and didn’t feel a need to look elsewhere. Very easy to learn and personalize to our office demands. There are few changes to an office that everyone agrees with, but introducing Bluenote was one change all the staff and doctors supported right away.

The appearance is a bit barebones, but I think that is part of Bluenote’s utility. The software isn’t so focused that it can’t adapt to a broad range of businesses.

As mentioned above, I now know when one of my staff or one of my patients being seen somewhere in my office needs me. Even if I am not near a computer monitor, the unique to me call sound can be heard to alert me. This has been such a game changer for me and my entire staff

I have a 4,000 square foot Dental office. Before Blue Note there was so much calling for each other, walking around to find each other for a patient check and now, all is quiet, all is so much more efficient and all is quiet.

I am using the original software since 2010. It is still available but no more updates. But it works so well it does not really need any updates But I would love if the note board could be enlarged to a FULL SCREEN. Can it??

We love this product. It works great for our pediatric dental office. We also love that each person can use a unique sound, which can be turned off or on. Works well and keep team communication seamless.

It took a bit to figure out some of the functionality, but pretty easy to set up and use.

We love this program. I can alert the back office when their patient is here even if I am tied up with another patient or a phone call. The back office can alert me if they need front office assistance in the back or if they have any insurance questions. It has made communication and our jobs easier!

I love that this allow the back office to communicate with the front office without having to ever leave their patient! This software was completely customizable to fit our office and what we needed it to do. I love that we can go back in and make any changes or updates as we see them necessary

The only thing I wish was a little simpler is the conversations within the software. It is sometimes difficult to go back and review a past conversation.

Other than searching texts or running out of space for longer texts, this is a very good device to have for intraoffice communications. You have the option to designate various tones to individuals and situations and they can/will recognize those tones for what they mean, without having to look at the computer screen to see what it is. Very handy to have as patients have no idea what tones mean in conjunction with running the office.

Absolutely love being able to designate tones to individual employees or situations.

When searching for certain info within a text, having to scroll through so many to get to thread to find it.

Front office is able to alert back office when patients arrive, if they are ready to be seen, or need to fill out paperwork, etc. The back office, in turn, is able to communicate to front desk any pertinent information regarding appointments and treatment plans. We are able to share information with each other or everyone at the same time.

Being in a dental office, HIPAA compliancy is a high priority. With BlueNote, our team is able to easily communicate to better serve our patients and protect their privacy. It was simple to install. Easy to learn and use.

It would be nice if it was easier to see past conversations with individuals instead of a general mailbox for all.

You can always tell which patient is here, when they were ready and which patient should be seen first. You can also know, without looking at a computer, by hearing the sound, what is needed and by whom! Its a practice must!

I love the ease of use! It makes communication with the team seamless! It also helps set priorities of which room/patient to see next.

I honestly can not think of a negative comment about this software! I absolutely love it!

This software functions forever (a perpetual license) without any ongoing subscription fees!

During our year of using the software, there have been no cons noted.

The ability to communicate in real time from anywhere in my office is crucial to keeping the day flowing smoothly.

Everything is great, I wouldn't change anything!

FANTASTIC. Game changer for our office.

I love being able to communicate with other team members without having to go hunt them down. It's great to have a way to easily communicate non-verbally with team members when patients are seated. I also love that it can be integrated with a 3rd party software so that I can get popups on my apple watch and iphone.

Basic features are intuitive and easy for new team members to learn. More advanced features are less intuitive.

It helps us send messages and alerts easily so no one has to walk all around the office looking for anyone. We will be moving to a much larger office soon and we will need it even more

No matter where a person is in the office, you can send them a message or an alert!

I need more computers to make sure that the employees can be reached; however, I just found out that the notification can be pushed to phones and tablets

Great, has really improved our office communication

The ease of use. Very straightforward and interface is very user friendly. Staff caught on very quickly with using software

The installation process initially was being funny with a couple of our computers but has since been resolved

Allows us to communicate effectively throughout the office so each person knows where they are needed and when. Saves time from running from the front to the back with the messaging system.

The customization of the product and the low fee. The costumer service is also wonderful.

Only thing is the overlap in alerts that some times gets cleared.

We all love it!

Easy to use. HIPAA compliant. Recommended by colleagues

Tracking older messages. Would like more emojis

It helps our office stay in communication at all times. We can get updates about patients without having to hover in the operatories, making patient experience better

I don’t like that to make updates to what we need it’s kind of a process.

Discrete interoffice communication Subtle Alerts Very Customizable Ease of Download/Install

Messaging tool is not the easiest to use- sometimes you are typing and it clicks off and you have to click on the screen again to type

My staff can reach me anytime. They can stay in their rooms or offices, which is more efficient.

The noises get to me by the end of the week.

Great that the front office doesn’t need to leave their desk to come to the back. Makes

Nothing to note at this time. All is working well for the whole office.

I appreciate the simplicity of application that this software provides. It provides a way to quickly communicate across an office of many doctors, techs, and office personnel.

Sometimes, it can feel a little spammy/overwhelming when everyone is receiving the same notifications that may not be applicable to most of them. I think it was a little difficult to send notifications to specific target groups of the office. As a front desk secretary, I often received a flood of notifications meant to alert techs that a doctor needed them. Mostly, this is user error, but I believe there is room for improvement in that area on the software development end.

We love it. Very easy to use and a great value.

Ease of use and implementing to each computer in the office.

Staff has to use it in order for it to work, but not the software's fault!

This is really made our communications much smoother in our clinic.

There's a little too many options that gets confusing on how to change things