MEDITECH Expanse

RATING:

2.9

(37)

About MEDITECH Expanse

With MEDITECH Expanse, we’ve laid the foundation for this next digital era by enabling care across delivery settings, designing cloud-based systems to drive better outcomes, and providing mobile, personalized solutions to improve efficiency for an overburdened workforce. Our solutions provide the insight to help you better understand your patient populations and cohorts, expose inequities, and provide targeted treatment and decision support through precision medicine. Together, these solutions contribute to lower costs, improved outcomes, and greater patient satisfaction and loyalty. We will continue to embrace new and disruptive forces by accelerating the adoption of innovative technologies like genomics, machine learning, and natural language understanding. And we w...
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MEDITECH Expanse Reviews

Overall Rating

2.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

3

Value for money

2.5

Functionality

3

Most Helpful Reviews for MEDITECH Expanse

1 - 5 of 37 Reviews

Elaine

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Meditech Software is the best

Overall this software gives the user a good experience by it's ease of use and accuracy.

PROS

Software is easy to learn and use with daily workflow. Software is accurate and aides in accurate medication administration by ability to scan arm bands then medication itself to prevent errors in giving medication.

CONS

Monthly downtime impacts patient care and requires extra work to print medication lists, document on the lists, then transfer this documentation to Meditech when downtime is finished.

Isaac

Architecture & Planning, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Learning about the management of a clinic thanks to MEDITECH Expanse

I am an architecture student and recently entered a new pre-professional project at my university where I was assigned as an intern in a clinic, although my main role was focused on remodeling the facilities, the head of the clinic asked me to learn how to use this software to better understand the requirements of doctors and ensure a smooth integration of infrastructure with information systems. While learning about MEDITECH Expanse, I was able to appreciate its versatility and powerful ability to manage and store clinical data, thanks to this system I was able to quickly access patients' medical records, which allowed me to better understand their needs and design adequate spaces for their care. In short, my experience was a difficult challenge and something new for me, but I liked seeing how these medical systems work.

PROS

In my little experience of less than a year using this system, I must emphasize the following positive points: it is a comprehensive and efficient system that facilitated access to medical information and how, thanks to this, it speeds up administrative processes. Another very good point is its real-time data integration between different departments and services, thus optimizing coordination and collaboration between medical personnel.

CONS

The only negative point that I found about this system was that when using some functions I could not do it correctly because they required more training and familiarization to use them optimally, so it could be improved in this aspect to do more. Intuitive all the functionalities in general.

Charles

Hospital & Health Care

Used more than 2 years

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed September 2016

Cumbersome, slow, unintuitive, dysfunctional

PROS

Nothing. According to our administration, the system cost millions of dollars for our small community hospital. Yet our IT dept. had to build the system. I was very involved in this process. But there are many inherent limitations of this software. The company did send there people to our hospital for support, they were good, but they frequently said 'it can't do this' or 'it can't do that' when asked why/what can be done to streamline or expand any specific screen or template for any given item.

CONS

It is inherently slow. It takes many clicks to accomplish a single step. We have a very good IT dept. and we built the software customized to our hospital. But the system is inherently dysfunctional. There area many examples including very limited number of characters that can be entered by free text in there small box space, then it may unexpectedly delete any of this info. The med reconciliation is cumbersome and inflexible, looking up old records is slow and difficult, and the whole system in unintuitive. We were forced to use the system in my department, but some staff Dr's refused to use it. I used this software at 2 different hospitals and both were bad. There was universal agreement of our med staff that even after a couple of yrs of it being in place, nobody liked it.

User Profile

Kerry

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed July 2022

Good EHR for hospital-based healthcare, but not efficient for integrating into outpatient operations

We upgraded to Meditech EHR from the old Meditch "MOX" software, which was simple and very limited in its capabilities as far as integration, ability to access the entire medical chart, orders, etc. Meditech easily allows for better communication between providers to improve patient care and allow for decreased lengths of hospital stays over all.

PROS

It integrates for seamless communication for hospital services, with all chart aspects easily viewable without a few clicks once the patient's chart is opened. All orders, vitals, lab results, notes, progress reports, etc. are easily accessed.

CONS

We also use Meditech as our registration software for our patients for outpatient rehabilitation and all of our patient orders for therapy are housed in Meditech. It's not an efficient way to use this EHR system, as it takes something like 12 clicks to access a patient's scanned outpatient PT order if that's all you need to find.

Michele

501-1,000 employees

Used daily for more than 2 years

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2017

Meditech Magic vs Client Server

I have used both Magic and Client Server and find the latter much more intuitive. Meditech Magic looks like a bare bones version of Client Server. I worked in the IT department at the Magic hospital, and the report writer was able to create new reports very easily on the fly. The hospital was constantly changing various screens since it was so easy to do (not necessarily a good thing). I was an end-user at the Client Server hospital so I don't have the same level of knowledge of the IT side. Customer support seemed fair at both locations.

PROS

Meditech Magic is easier to build onsite and report options are good; Client Server is more user friendly and visually appealing.

CONS

Meditech Magic screens are more difficult to understand and navigate; client server can be overhwhelming in terms of the number of tabs and amount of information on the screen.