Showing 1-20 of 43 products
Tix is a cloud-based solution that helps manage ticketing for events. Features include event management and access controls, multi-channel distribution capabilities, multiple seating options and more. Tix provides users with customer... Read more
Events.com is a cloud-based suite of event management applications that enables businesses of all sizes to manage sponsors, inventory, proposals, agreements and more. Key features include event creation, guest management, payment processing,... Read more
Agile Ticketing is a cloud-based event ticketing solution. It caters to performing arts, film festivals, music festivals, cinema and art houses, universities and colleges, garden, tour operators and regional ticketing providers. Key... Read more
TicketSpice is cloud-based ticketing and event management solution. Key features include ticket options, fee controller, price setting, event analytics, inventory tracking, accepting offline payments and branding control. TicketSpice... Read more
Universe is a cloud-based social ticketing solution that allows its customers to sell tickets online, promote brands and manage online events such as food festivals, film festivals, music festivals, tech conferences and fundraisers.... Read more
Zaui Software is a web-based reservation system that helps transport, tourism, event planning and rental companies with online booking and travel management. Its key features include user access control, reseller management, gift,... Read more
Accelevents is a cloud-based event ticketing and mobile fundraising platform. In addition to online ticketing and registration solutions, Accelevents offers mobile and online silent auctions, opportunity drawings, online donation pages... Read more
accesso ShoWare is a cloud-based ticketing platform that allows users to manage and sell tickets through various platforms such as box offices, mobile devices, social media websites, call centers and kiosks. It is designed to cater... Read more
Tixily is a ticket selling platform that includes everything a conference organizer needs, including schedule planning and trade show exhibition hall layouts. Organizers can use Tixily to sell tickets to their conferences and trade... Read more
Showpass is a cloud-based ticketing solution designed for promoters and entertainment groups of all sizes. Features include event management, box office management, fundraising management, barcode scanning, ticket brokering and more. Showpass... Read more
TicketPeak is cloud-based ticketing and event management solution that automates the ticket selling process for organizers and enables customers to purchase tickets online through desktop or mobile device. TicketPeak offers features... Read more
AudienceView is a cloud-based ticketing solution that enables nonprofits, art centers, museums, events and theaters to sell tickets and raise funds. The solution enables users to manage ticket prices by individual seats or sections... Read more
RSVPify is a cloud-based RSVP software designed to help businesses manage various types of events including weddings, holiday parties and corporate and non-profit organization (NPO) events. Professionals can use the dashboard to track... Read more
Raklet is a cloud-based club and event management solution that provides an integrated workflow for maintaining a contact database, collecting payments, organizing events and automating email and SMS communication. Raklet enhances... Read more
Ticketbud is a cloud-based event ticketing software that offers event ticket sales, attendee management and promotional capabilities. Android and iOS apps available. The solution allows users to create new event pages and accept online... Read more
Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed... Read more
Eventix is an event management and ticketing platform, which can be used to organize and sell tickets for any event imaginable. Since businesses are the ones who are doing the actual organizing on this self-service platform, they are... Read more
TicketSource is a cloud-based event ticketing platform that provides tools for event promotion and managing ticket sales. Users can set up an online box office for events and offer allocated seating or general admission tickets to... Read more
Silent Auction Pro is a cloud-based event management solution designed for charitable institutes, clubs and other nonprofit organizations. It provides tools to manage contacts, track donations, bundle auction items and generate auction... Read more
ThunderTix, offered by Thunder Data Systems, is a cloud-based solution for online ticket booking and event management. It is suitable for small to midsize businesses and events. ThunderTix offers embeddable widgets to promote ticket... Read more
Traditionally, tickets for events such as concerts, games and festivals were sold through kiosks in restaurants and malls. This involved headaches for all invested parties: For organizers and promotion companies, it meant employing costly staff to perform manual ticketing and reservations. For customers, it meant wasting time standing in long lines.
Ticketing software was developed to address these challenges. And ticketing software has advanced with the times into our digital age. Tickets can essentially be bought or sold across any connected platform or digital channel. Needless to say, all the options on the market can make it a challenge to select the best ticketing system for your needs.
That’s why we have created this guide for users to make informed decision and purchase the right solution for their business based on personalized need.
Here's what we'll cover:
What Is Ticketing Software?
Ticketing software helps organizations promote events and sell tickets for events. Depending on the software offerings, you can sell tickets across various channels, including:
- Mobile app
- Box office
Event ticketing software systems that support multiple sales channels (which are most systems on the market) offer features that correspond with each channel. These same features are tied to a common back end so that prices automatically update across all channels and customer profiles are able to be looked up across all channels.
Specific sales channels aside, the most common event ticketing software capabilities include:
Online point of sale: Enables event managers to list tickets for events. Includes ability to offer various packages and pricing tiers for tickets. Many online point of sale (POS) systems enable customers to use multiple payment methods, including credit/debit cards, PayPal, Google Wallet, and other alternative payment options. Often tied to the online POS interface is a breakdown of the event’s seating chart. This helps customers determine where they want to be seat and find tickets to match those seats.
Customer management: Operates as the marketing component of your event ticketing system. Enables various marketing automations, such as email reminders for annual events and personalized notifications based on customer indicated settings (i.e. favorite band coming to town). Supports and manages customer profiles so that customers can designate preferences and save payment and contact/shipping information.
Reporting and analytics: Offers transparency into every recordable facet of event sales, and marketing campaigns. Articulates data analysis into easily understandable reports and dashboards. Automates the gathering and analysis of data so that event managers can easily setup and monitor performance against defined metrics.
Most of these ticketing systems also include employee management capabilities like time clocking for event employees. Given the employee heavy nature that many of the ticketing systems are employed in, these employee management features come in handy.
This software can be used for a broad range of event and destination types, including:
- Musical performances
- Speaking events
- Non-profit events
- Comedy and theatrical performances
- Social meetups
- Tours and trips
- Parks and tourist attractions
- Sporting leagues and events
Common Functionality of Ticketing Software
The following capabilities are common to most event ticketing systems:
|Branding||Offers tools that help users create ticketing websites with custom branding and theme templates. CSS customization also allows control over the website interface.|
|Ticketing||Facilitates mobile and online ticket booking through credit card and PayPal payments. Includes tools for multi-event ticketing; recurring ticketing for daily, weekly and monthly events; and managing venue capacity. Many systems offer mobile apps, allowing buyers to receive barcodes or links to tickets on their mobile device and event staff to scan mobile tickets.|
|Reporting||Allows users to run reports analyzing various metrics related to event performance, such as traffic, visitors, mobile usage, conversion rates and ticket revenue.|
|Promotion||Allows users to share custom event websites and promote their events on social media networks or via email.|
Benefits of Ticketing Software
There are many benefits of adopting ticketing software, including:
Potential for increased sales and revenue. Customers don’t need to visit offices or stand in line to book or cancel tickets—they can do so 24/7 from their computer or mobile device. You can also send discounts and promotional offers to your customers via email or social media. All this increases your potential for sales.
Prompt feedback. Companies can receive quick feedback on their services through custom ticketing websites and social media sharing, then implement it in order to build better relationships with customers. These tools also enable users to start discussions and create buzz around their events.
Reduced employee and infrastructure costs. Since there’s no need to set up offices or pay salaries for ticketing staff, organizations can recognize huge savings in capital and operational costs.
Pricing: Commission vs. Fixed
There are two main pricing models for ticketing solutions. Select the one that gives you the best return on your investment:
Commission-based pricing. Many vendors follow a variable pricing model, in which they charge users based on the number of tickets sold or as a certain percentage of the ticket value. Vendors may also charge a small fixed service fee on a monthly or annual basis. (Typically, they do not charge anything for free events.)
Fixed pricing. Some vendors follow a fixed pricing model in which they charge a fixed monthly fee for up to a certain number of bookings. If this number is exceeded, the vendor may charge an additional amount depending on the number of extra bookings.
Here are some important points to keep in mind as you search for new event ticketing software:
Commission percentages. Companies that choose systems with commission pricing must measure the impact on revenue. Commission percentages may appear small, but add up to a huge amount over time if the total sales volume or per-ticket value is high. On the other hand, commission pricing may prove helpful if your business is new and you’re not sure about the revenue ticket sales may generate.
Supported payment options. Buyers must ensure their system supports multiple payment options. More options may lead to more conversions, especially if you are competing with other event management companies for the same events.