CenterEdge Advantage Software


CenterEdge Advantage is a facilities management solution primarily targeting the entertainment industry. It offers multiple features including online sales and ticketing, a point of sale (POS) system and loyalty and rewards programs.

CenterEdge Advantage helps drive more customers to users' facilities and improve web revenue by directly integrating with local applications, selling barcoded tickets and supporting web-based box office ticketing. The tool also supports online reservation lists, POS devices and online payments using credit cards.

CenterEdge Advantage provides integrated reporting and time clock features and helps create and distribute schedules to employees. The customer loyalty module helps capture customer information, export bulk emails and reward customers with points and discounts based on their spending or visit histories. Integrations include QuickBooks.

CenterEdge Advantage caters to the management and ticketing needs of amusement parks, restaurants and bars, museums, theaters and cinemas, zoos and water parks. Support is offered via phone, email and an online ticket.



2 Reviews of CenterEdge Advantage

Overall rating

3.00 / 5 stars

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Showing 1 - 2 of 2 reviews

January 2019

Christina from Funtrackers

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1 of 5

Customer support

5 of 5

Functionality

1 of 5

January 2019

Only good for restaurants NOT good for group business

The support staff is easily accessible, but the software itself is not at a usable point.

Pros

I don't have many pros because this software from a group sales and event stand point is awful!!
Pros that I have encountered:
--interface for the restaurant allows for easier menu changes
--add-ons for parties are easy to add into packages before and during event
--email template features make personalizing emails convenient when sending follow-ups
--splitting tips is convenient
--adding discounts to events after they are set-up initially is convenient

Cons

Not sure why this company has launched this software for group business. They have either NEVER worked with groups and parties or they just don't care that the staff does not have the tools needed.
--No reservation list that is easily accessible, only available if you run a report that would only be a snapshot of that moment.
--Most fun centers are busiest on the weekends yet the calendar view has Saturday and Sunday much smaller that the other days of the week
--Nothing that shows the difference between reservations with deposits or without on the calendar view
--Nothing that shows when the group has been confirmed from the calendar view
--The calendar view is a HORRIBLE way to do group business.
--On the reservation email, there is not a way to add the details of their event such as the package details
--adding the birthday child requiring the actual birthday to determine age is HARD because if the party is before the actual birthday the age is different than what they are celebrating
--requiring the last name of children is uncomfortable due to so many divorced parents that have remarried. Should have the option to add but NOT required. Guess the developers all all perfect families that have never divorced and had parents that remarried.

The scheduling module don't allow for the employees to receive an email of their weekly schedule.
No way to send an email to entire staff to alert them of company information

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

CenterEdge - Easy for employees

Pros

As a former employee at Launch Trampoline Park that used CenterEdge, it was a great software for us employees. It was very simple to use and one day of training would be enough. Easy to sell tickets but also have a event planner system that made it simple and easy to book birthday parties.

Cons

Some times it was a little limited and would freeze which became frustrating.