Eventbrite vs TicketSource

Eventbrite has 2747 reviews and a rating of 4.58 / 5 vs TicketSource which has 311 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Eventbrite

TicketSource

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (2,747)

4.74 / 5 (311)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

Last Review Written

March 1, 2021

October 14, 2019

Pros/Cons

Pros
I really like the fact that it has many features and it is fast and good
This app is very easy to use. It's very easy to find events and save them by clicking on the heart. I also like how the app saves your tickets.

Cons
The one con I came across is that we couldn't find a way to request donations for a free ticket. Or a way to purchase a ticket for an entire family? But other than that we still love the software!
It does feel a little cheap since the UI is not designed for a fast-paced environment, the invite links happen to go corrupt often but it doesn't take away how good en efficient the app is.

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Pros
This Box Office system is amazing, works perfectly, and support is first class.
they are very user friendly and we have always got positive remarks and cheers from our customers. Thanks to TS

Cons
I did find it hard to work out how to do a couple of things, but I phoned in for help and it was sorted out very quickly.
The only thing (as a charity) we don't like is that any donations also get a surcharge as it feels like a heavy penalty on people's generosity over and above what they pay for their ticket fee.

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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