Purplepass vs ThunderTix

Purplepass has 155 reviews and a rating of 4.88 / 5 vs ThunderTix which has 184 reviews and a rating of 4.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.88 / 5 (155)

4.71 / 5 (184)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 20, 2020

January 6, 2021

Pros/Cons

  • Pros

  • Love this application! So easy to use and fast! I can get my events up and going ready for sales in a matter of minuets!

  • Easy to use, custom ticket printing is great! Fast delivery of tickets with no hassles. Had a problem with a widget and got a very fast response and fix to the issue.

  • Cons

  • We had a few minor issues when we first started using it, but we were able to resolve them through support from PurplePass.

  • There was the occasional hiccup with a couple scanners, which is to be expected for an event of this scale, but the support team, walked us through the options and resolved issues.

  • Pros

  • It seems very user friendly and has a lot of features for the price. Customer service is excellent.

  • Fairly simple to use. Support was available and responsive. Love being able to sell specific seats.

  • Cons

  • Mobile app is the only con, but can be fixed with a few things. It won't allow you to make edits to events nor see guest lists. With these two fixes it could be perfect.

  • I would prefer that all reports be available in PDF and excel format. While excel format was great, it was hard to look at on my smart phone.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux