TicketSource
About TicketSource
Awards and Recognition
TicketSource Pricing
Our fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. We provide one single, honest, low-cost booking fee structure.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TicketSource
1 - 5 of 398 Reviews
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Fabulous.Made it so easy for me to sell tickets and promote my show.
Easy to set up in the first instance, very easy to operate both from a customers point of view and from an administrative point of view. Easily amendable and controllable for an admin, if changes needed to be made and on top of that, paid out extremely quickly.
CONSNothing, it worked perfectly for me. I found it perfect for what I needed - I really do not have any cons for this product,
Vendor Response
Thanks for the great review! We always appreciate feedback and if you do have suggestions on how we can improve, get in touch ;)
Replied May 2018
Andrena
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Our new ticketing partners
TicketSource has improved our customer experience. The support is excellent and the software easy to use. Integrations with other payment merchants and mailing providers was also simple and seamless.
PROShaving used other ticketing software it was refreshing to use a system that simply worked well. Our customer's had a far better experience with TicketSource which meant we had far less correspondence to deal with. It was easy to set up various ticketing options, discounts, comp tickets etc and track it within the data.
CONSIt was hard to find a good way of scanning tickets at large quantities particularly in a field without laptops.
Reasons for switching to TicketSource
We had a huge amount of correspondence about tickets not being received.
Vendor Response
Hi Andrena, thank you very much for taking the time to leave your review, and we are really pleased your transition over to TicketSource has been a success.
Replied July 2023
Mike
Used free trial
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed January 2017
The Comedy Clubhouse
The purchase process is cumbersome for our patrons. The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US. Specifically, reporting draws inaccurate information because it will juxtapose the month and day. So will searching. Great features, good pricing, but a very buggy platform.
Vendor Response
Hi Mike, thank you for your useful feedback. We¿re always looking for opportunities to improve our service. If you¿re able to provide us with specific examples where you feel the service is underperforming then please drop us a line via our Support Team and we¿ll be happy to review the issue. All the best.
Replied January 2017
Cynthia
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
I love the product and services it provides.
Excellent experience. I would use this product again.
PROSIt interacts with Excel, allowing you to print out reports along the way.
CONSThere is nothing to note that I liked least about the product. There were more menu items to choose from than I needed to use.
Vendor Response
Hi Cynthia, thanks very much for your review and for sharing your feedback. All the best.
Replied December 2023
JoAnne
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2023
Straightforward ticketing platform
Straightforward to use. Booking fee is lower than other platforms.
PROSIntuitive set up and design. Good "how to" videos. Easy to manage.
CONSNo notification of sales activity - need to log in daily to check sales. Would be helpful if TicketSource can automatically promote events through major gig platforms like other ticketing platforms do, as it takes extra work to post these manually.
Reason for choosing TicketSource
Lower booking fees
Vendor Response
Hi JoAnne. Thank you for sharing your experience of using TicketSource, and pleased to hear you have found it simple to manage. For reference, we offer email sales notifications within your user account settings. Please get in touch with our team if you need assistance locating this.
Replied May 2023