TicketSpice Software


 

TicketSpice is cloud-based ticketing and event management solution. Key features include ticket options, fee controller, price setting, event analytics, inventory tracking, accepting offline payments and branding control.

TicketSpice offers features that include creating customizable ticketing pages by dragging and dropping fields. The product also offers mobile ticketing options that enable users to purchase tickets on mobile phones, get ticket barcodes on mobiles and scan tickets through the solution's iOS App.

TicketSpice can generate real-time data summaries on the organizations' ticketing results through dashboards and reports that can be exported into Excel. It also enables users to sell tickets on a multi-day or multi-location basis and they can sell tickets for recurring events.

The solution serves the needs of fairs and festivals, sports tournaments, speaking events and chamber events. It provides integration with third-party applications such as social media networks and customer relationship management (CRM) platforms like Salesforce.

 

TicketSpice - Festival ticketing
 
  • TicketSpice - Festival ticketing
    Festival ticketing
  • TicketSpice - Ticketing actions
    Ticketing actions
  • TicketSpice - Customize fields
    Customize fields
  • TicketSpice - Event settings
    Event settings
Supported Operating System(s):
Web browser (OS agnostic)

28 Reviews of TicketSpice

 

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Software Advice Reviews (2)
More Reviews (26)

Showing 1-2 of 2

Todd from crawforddesigns.co
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great Product and Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm very happy and currently using this product!

Pros

The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.

Cons

I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.

Review Source
 
 

kalyn from Jericho Foundation
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Love the on-demand support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great ticket sales are in your control with this software. You have full customizing power and the option to create free or paid ticketing for your event. You can easily gather all the information you need from ticket buyers and when you need help, it's only a chat away!

Cons

They have a very similar software called regfox, it is a little unclear when it is best to use each but the good news is, once you learn one, you can work on the other too!

Review Source
 
 
 
Showing 1-20 of 26


November 2018

November 2018

Solid ticketing platform with low fees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

Cons

It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

Review Source: Capterra
 

Justin from PowellsWood Garden
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Is it possible to give six stars?

Ease-of-use

Functionality

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Customer Support

Value for Money

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TicketSpice has made selling tickets for our small workshops a breeze. Our older, less tech savvy community has had no issues using this solution.

Pros

I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.

Cons

It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.

Review Source: Capterra
 

Brian from Brooklyn School of Inquiry
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Ticketspice Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Pros

How easily you are able to customize your ticket pages.

Cons

Really have no complaints. They were extremely helpful with the initial demonstration, even able to talk me through the process while we were on a screenshare!

Review Source: Capterra
 


September 2018

September 2018

No ticketed events without TicketSpice

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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As a start up, we needed to ticket events in a cost effective manner, that still made us look professional with a platform that is user friendly for nonprogrammer types. Ticket Spice was the perfect answer for us. As long as I'm at the helm of our production company, I will never use another platform to ticket source our events.

Pros

The ease of putting together ticketing for a simple event to the most complicated, professional looking results, and helpful, timely customer service.

Cons

The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform. But their online resources to find your own answers is really helpful sometimes negating the need to speak with someone directly!

Review Source: Capterra
 

Kellie from The Center For Advanced Public Safety
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great for Professional Clubs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Increased accuracy in determining attendance.

Pros

Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access.

The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.

Cons

Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.

Review Source: Capterra
 

Peter from Dope Art Dealers
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Good find!

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Value for Money

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Everything was great. Customer service stayed up to date on the process of project and being on hands with helping when needed.

Pros

I like the fact that it's free to use but charges per ticket, which isn't a lot at all.

Cons

I didn't like that I had to set everything up and EVERYTHING wasn't automated...but that's just the millennial in me talking. It would be a cool feature to speak or scan everything you wanted and it automatically created the tickets for you.

Review Source: Capterra
 

Michael from Downtown Center Business Improvement District
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Glad I made the switch to TicketSpice

Ease-of-use

Functionality

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Ease-of-use
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Support

What I really enjoy about TicketSpice is the ticket scanning option. Man, it's fast and super convenient. Nothing like their competitors. Thanks guys!

Pros

What made me change ticket companies were the fees. I really love the fact that you can add on a ticket fee to your tickets. This is a great feature!!

Cons

I haven't experienced anything that I haven't liked yet!

Review Source: Capterra
 


June 2018

June 2018

Best web-based option for all your ticket sales needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Create and customize virtually all aspects of free or paid ticket sales. Ticket spice allows you to choose how many customers per ticket, which is helpful when selling a table with multiple seats. Ticket spice also has GREAT customer service with their live chat features.

Cons

Ticket spice is very similar to another webconnex product, regfox. It is difficult to know when to use which option but regardless, is a great product.

Review Source: Capterra
 

Jason from Beta Restaurant Group

February 2018

February 2018

From purchase to execution, we easily kept a 200 person ticketed event organized and trouble free.

Ease-of-use

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Pros

-awesome userface
-customizing the page is a great feature
-solid tutorials
-very, very easy to use, whether creating a campaign or purchasing a ticket
-stress free bank transaction
-novice friendly

Review Source: Capterra
 

Christy from How Big Is Your Dream Foundation, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Customer Service reps and developers won't stop until you are completely satisfied!!!

Ease-of-use

Functionality

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Pros

The hands on videos that help answer questions are very helpful and provide user friendly directions.

Review Source: Capterra
 

Dan from Endurance Sports Marketing Group
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Very easy to use and removed all of the headaches that we've had to deal with on prior events.

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Functionality

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Saved time and money.

Pros

Easy to use, tracking, refunds, payments, processing. Easy to customize pages. Everything was very easy and made our event much smoother. Scanning was a cinch and lines moved fast. Can't really think of anything to change it was so good.

Cons

We had a weird glitch, which could be totally unrelated but it would add a random amount of drinks to some tickets. Easy to refund though so not a big deal. Of 200+ registrants, only 5 people had this.

Review Source: Capterra
 

Stephen from Numotion

August 2017

August 2017

Not only an affordable service but a dream to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Everything about Ticketspice has been great. The website configuration was absurdly easy. Configuring the auto deposit was easy. And the check in software was absurdly easy to use. The few times I did have questions the customer support answered the questions pretty fast as well.

Cons

My only complaint about Ticketspice is that they do not support Android. Once they have an Android app I do not know what they will be able to do to improve their service.

Review Source: Capterra
 

elaine from motion.tv
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

best ticketing app around!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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This is the 11th year of my event and I've used a wide range of ticketing software over the years. From eventbrite - to my own custom ticketing system I coded for Wordpress. I've tried quite a few ticketing options, and Ticketspice has been by far my best experience. It's easy to customize, and offers just about all the features I need! Whether I want to add on to an original order and automatically charging the customers credit card, update my ticket landing page, export reports or check-in with the Ticketspice app - it's been a delight. And... customer service is very responsive!

Review Source: Capterra
 

Zardis from LanZardis Productions
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

AWESOME experience! Easy and effortless

Ease-of-use

Functionality

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Everything was done in the program, i.e. accounting, statistics, and graphs.

Pros

The biggest pro for me was the fact that money was available immediately, enabling me to use the funds as they came in to handle expenses. Secondly, the fees were very reasonable. I love the fact that it was so easy to navigate and understand for myself and purchasers. This was the very first time I did something and Ticketspice was recommended.

Review Source: Capterra
 

Jeb from Sales Gravy, Inc

April 2017

April 2017

TicketSpice Rocks!

Ease-of-use

Functionality

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We had an incredibly easy experience with TicketSpice. Very easy to you. Intuitive. The best event software available.

Review Source: Capterra
 

Alan from Fund for the Arts

March 2017

March 2017

A Non Profits first experience with on line ticketing

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The functionality, availability of reports, ease of use and cost are all worthy of five stars. I would highly recommend TicketSpice. I'm sure that ease of the process facilitated ticket sales. Customer service was always quick to respond but the system is so easy to navigate you most likely will not need their service once your account is established

Review Source: Capterra
 

Kalyn from jericho foundation

December 2016

December 2016

Stress free ticket sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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If you are planning a large event, there is already so much to worry about! After trying TONS of ticket selling platforms, this was by far the most comprehensive and competitive as far as pricing and functionality. I am so impressed with the level of customer service. They have truly worked with us to make sure our events go off without a hitch! I would suggest this to an organization, big or small, for your next ticket selling platform!

Review Source: Capterra
 

Anneka from International Pinot Noir Celebration

November 2016

November 2016

WebConnex Rocks!

Ease-of-use

Functionality

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We are a teeny event staff of 3 people. I manage ticket processing and the customer database. WebConnex has reduced my data entry and ticket processing time down to almost NOTHING! I love the formatting options and the back-end database tools. I'm so excited to see what they come up with next and look forward to using their products for many events to come.

Review Source: Capterra
 

Danielle from Lifeschooling Conference and Activities Fair

November 2016

November 2016

Immensely better than Eventbrite!!

Ease-of-use

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I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee TicketSpice charges per ticket, since the other option I was considering was a free Wordpress plugin, but it's still cheaper than Eventbrite and it has been well worth it! I just added a $1 fee per ticket, so in the end, I'm not really paying anything extra besides credit card processing fees.

The flexibility of the program has been amazing! Unlike Eventbrite, I am able to set up my basic tickets, but then I can add what they call "actions" to create variables for each ticket. In other words, I have two basic tickets for my conference: Single and Family. But we also have a fair on Saturday after the conference. It is free for attendees, but others can also sign up just to come to the fair portion. I added actions so that when someone selects the Single or Family Ticket, they see the fair ticket with a $0 price, as well as an additional Speaker Luncheon ticket option. But if they select the $15 fair option at the beginning, then the single and family tickets disappear and the Speaker Luncheon option also remains hidden. Not possible with Eventbrite!

Also, I have set up early bird, regular, and late tickets. With Eventbrite, I had to do each ticket for each length of time separately. It was confusing and time-consuming! With TicketSpice, I just created an action for each ticket. The coupon codes are also nice because I can add actions so that they can only be used in certain instances. For example, I had a Cyber Monday sale, so I added an action that the coupon could only be used on the specific date of November 28th. Worked perfectly!

Finally, the customer service has been outstanding! I worked a lot during Thanksgiving week, but my questions through chat were always answered in a timely manner, even on Sunday...pretty important since one of my actions would have resulted in giving away all my tickets for free instead of only the first three sold! Ryan was so helpful and encouraging and even sent a video showing how to do what I needed to do. Can't say enough good things about TicketSpice!! Happy enough to take the time to write this long review! :)

Review Source: Capterra
 

Kathy from Cumulus - Taste of Fayetteville
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Taste of Fayetteville

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We were trying to ease our day of ticket sales at our 7th annual event and we decided to try and pre-sale some of our tickets through TicketSpice. What a great venture - the online sales were easy for our customers and redeeming the tickets with the scanner was lightning fast. Would definately recommend using TicketSpice!

Pros

Ease of use

Cons

Would like more reporting features

Review Source: Capterra
 
 
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