I have connected with so many company and it is kind of advertising and there is future at business with them hope can be increase business profile.

All is amazing especially the product listing is very easy  for our customers to read.

Great service and the cost of using Bokun is going down, such a rear experience.

Great platform which integrates with all website. Global configuration, which make it usable at multiple functions.

Since it was the first time I saw this kind of software, I found it amazing.

Sales, booking, finance, management, costumers full profile, exactitude...etc. Everything is perfectly made to reach world.

Some features, for example pricings, are sometimes confusing to select, specifically for one tier prices.

In total our company has lost about 10k NOK due to this policy, and we are expecting to loose quite significant amounts due to all the covid 19 related cancellations.

That there is no time limit to when a proposed contract will be accepted or denied.

Even after exposing some spelling errors on the widget, because they use automatic translations, they weren't willing to fix that.

So easily useful from website to booking creation. The support staff were so helpful and have always assisted me through the most complicated and the simplest of queries.

The price is the most affordable specially in this hard time because of COVID. It’s so easy to use and very convenient.

It should have auto correct. It could be a little confusing when first getting started.

I found very confuse for me the price catalogs because when you make a mistake it's impossible to erase the items you don't need.

Benefits to reach coustumers for guiding service.

It is very easy, customer service excellent, and helpful, quickly answer, excellent service.

Oh I love how easy it was to setup and integrate to my website.

You should design more beautiful and easy to use.

On top of that Bokun customer service team is really outstanding. I have dealt with several amongst the team and with no exception, they all proved to be attentive, helpful, patient and resourceful.

There service is great they reply very quickly.

Bokun is a great solution for small-size companies like us. Their booking system is effective, efficient and trustworthy.

Not ready to release, still in development, complicated and poor customer service.

It is for free, perfect customer support and easy to use.

I think it was a new team, so they didn't knew the features and they seemed like bots because when you exposed a problem, they just searched for related articles and suggest you to read them.

I am happy I moved to Bokun. It find t cost effective and the customer support i have been given is excellent.

The Bokun platform is very easy to use and works perfectly. When ever I have a question their helpful and professional support team always helps out and really fast.

It was very easy to use and set up and offered help whenever we needed. As we were using the API we talked to both developers and customer support often and they were kind and helpful.

Integration with my website was relatively easy, considering this was my first time using software like this.

We are very happy that we went with Starboard Suite after reviewing dozens of options. The cost, features, support and ease of use for our customers and staff has all been very positive.

Inability to see if people have opened mass emails (but they are working on it!).

The customer service is excellent. They go above and beyond to ensure that their clients are happy with the system.

The ongoing introduction of features shows constant ingenuity, desire to be the best product on the market and an understanding of the product's role in a business.

My only complaint is that there are not enough short cuts which can lead to a longer booking process.

I don't believe there is anything that I don't like. If something comes up, i'll report back.

The software is easy to use - both for the customer and the client.

An affordable, semi-customizable calendaring system that integrates well with dinner cruises/events.

Our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.

Sometimes navigating between the different tabs of the booking (eg: changing dates, contact info, ...) it was a bit confusing.

That is not the case with Starboard Suite, not only is their product outstanding their customer service is top notch.

The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.

Very ease to use and it automates the whole booking system in one platform.

Ease of use, Functionality, easy to follow navigation, reporting.

Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.

We were in need of an online reservation system that was low cost and quick to set up. StarboardSuite filled that need perfectly.

Grateful to Starboard Suite for streamlining our operations.

Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.

I almost messed it all up, when booking other costumers, as I was still in a costumer's reservation.

US Dollar

Bokun is a cloud-based booking management system designed to help travel and tourism businesses create booking websites and handle reservations, pricing, payments and more. The platform comes with a centralized dashboard, which allows users to manage a variety of content such as text, images, videos, map locations, product categories and more.


Bokun includes an inventory management module, which enables organizations to maintain stock levels, create combo products for upselling and display real-time availability of products. It offers a host of features such as multilingual translations, credit card processing, agent login, contract/commission management and more. Additionally, the pricing management system allows enterprises to manage multiple rates, currencies and offers across different channels.


Bokun enables users to access passenger manifests/pick up lists and gain insights into sales and customer communication via reports. Pricing is available on request and support is extended via phone, email and other online measures.






LongDescription

User Management

Electronic Payments

Payment Processing

Price/Margin Management

Access Controls/Permissions

Reservations Management

Credit Card Processing

Resource Management

Promotions Management

Itinerary Creation

Booking Management

Channel Management

Vendor Management

Pricing Management

ACH Payment Processing

Real Time Updates

Website Integration

Online Booking

Reporting & Statistics

Package Creation

Multi-Language

Website Management

Central Reservation System

Customizable Branding

Activities Booking

GDS/OTA Integration

Third Party Integrations

Inventory Management

Customer Database

Data Import/Export

Multi-Currency

Accounting Integration

Multi-Day Booking

Customizable Reports

Communication Management

Activity Dashboard

Waiver Management

Discount Management

Client Management

Quotes/Estimates

Search/Filter

Invoice Management

Calendar Management

Activity Management

Social Media Integration

Document Management

Supplier Management

Reminders

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bókun

Live Online

Webinars

Documentation

Videos

Starboard Suite is a tour operations management solution that helps passenger vessels and watersport businesses streamline processes related to reservations, event organization, employee scheduling and more. The booking functionality enables front desk employees to process online, phone and walk-in reservation requests and update prices, inventory or event details accordingly. 


Starboard Suite allows marketing teams to build SEO optimized booking pages, create custom discount codes, track prospect conversion rates and automatically send email confirmation, reminders and thank you messages. It provides electronic waiver forms and uses QR code scanning capabilities to process customer check-ins. Additionally, administrators can configure access rights, conduct passenger counts, track generated revenue and maintain an audit trail for all bookings.


Starboard Suite facilitates integration with several third-party solutions, such as Stripe, Tripadvisor, Mailchimp and Google Analytics. Pricing is based on the number of tickets processed per year and support is extended via live chat, FAQs, phone and email.



Bókun vs Starboard Suite

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