All Technoheaven TMS Reviews

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User Profile

Mustafa

Verified reviewer

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

NEW ERA OF TRAVEL TECHNOLOGY

PROS

Stability, Nonstop enhancement , and rapid adopting to Travel market changes makes Techno Heaven one of the Leading Technology Provider facilitating path of success to All of their Clients.

CONS

Techno Heaven is complete solution with very strong Team supporting us as client to Maximum Level , we don’t worry about any Glitch or issues as the Techno Team is always there to support and get things done on time.

Reason for choosing Technoheaven TMS

It’s an amazing experience to work With Techno Heaven , team full of passion with No limitation , supportive and very concern about Growth of their clients, it’s a total peace of Mind for us to focus on business when we keep our Technology in very safe hand partner as Techno Heaven

Vendor Response

Thank you for acknowledging our endeavors through your reviews. Your feedback and review are always appreciated and well-received. We are happy to hear that you are satisfied with our team's excellent services and 24x7 support. It has been an absolute pleasure working with you and we look forward to a long-term partnership in the years ahead. Best, The Technoheaven Team

Replied November 2020

Naveen Kumar

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Best application for Inbound Tourism Booking & Operations

Being one of the largest DMC in Oman, it was our responsibility to choose a excellence technology partner to fullfil our agents, suppliers and partners technological expectations in current digital era. After a complex evaluation procedure we choose Technoheaven as our technology partner and now we can say that we are proud on our decision. Technoheaven never disaapointed us and nothing is impossible for them specially related to travel and hospitality technologies and solutions. All the best to [SENSITIVE CONTENT HIDDEN] and Technoheaven Team.

PROS

Got all the features required for run our inbound tourism, Make life easy for reservation, finance & operations for FIT, Groups and Cruises

CONS

Technoheaven team is managing all the technical glitches very efficiently and they are coming every time with a perfect solution for any problem.

Vendor Response

Thank you for sharing wonderful words to describe our service. Your feedback means a lot to us. It's always good to know that our efforts are highly acknowledged. We are truly delighted to see that our travel and hospitality solutions have proven beneficial for your business and discover that our features makes your business process - reservations, finance & operations simpler and easier. We are pleased to know that our solutions are well-matched to your requirements and have been helping you fulfill all technological expectations of your partners, suppliers and agents. We look forward to long-term partnership with you and will surely continue to deliver top notch solutions to help in efficient management of technical aspects and grow your business. We would like to take this opportunity to thank you for choosing us as your technology partner and believing in our team's sincere endeavors. We are happy to be your partner and work alongside you. Best, The Technoheaven Team

Replied November 2020

Samuel

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2018

Horrible Experience!, Not Trustworthy!!

It feels good in the first place to have a system like this to help you with your business, but as you go along you discover how bad and how problematic this system is. Stress is what you get in this. You cannot launch your brand because you are afraid your customers will complain about the performance. They probably don't have an understanding about business reputation especially here in Australia where if somebody gives you a negative feedback, you're done. Pricing is not consistent of what we have entered from the back end, errors in searching despite data inputs already in the system, confusing data showing in the front end. These are grey areas and if you own a business with a system performance like this, you will loose your confidence in launching it. Something you can't be proud of.

PROS

-The system appears comprehensive as the display modules -They provide you customer support through skype

CONS

-Glitches that will give so much stress. Not helping your business.- will take days to weeks to fix issues. -Doesn't deliver project on time. -The System we purchased shows links from other tour company. Very dodgy and suspicious. Not a clean system. -You keep on following up requests and issues and make you chase them. -Unable to cope customer complaints- Staff breakdowns when customer gets furious over complaints related to the system. Then they leave customer shut and abandoned, making you act like you have to beg for help. They make you feel bad as if the customer owes them something -Very poor documentation and communication that you have to ask for it. -Doesnt give SLA-unfair and unethical practice -Asks for money in advance for the maintenance even if it wasnt due yet. - Not accepting negative criticism - pushes and asserts that they are right and nothing is wrong with the system. As a customer, you wouldn't be complaining if nothing is wrong. I feel obliged in writing this to make our fellow travel entrepreneurs be aware about their attitude and performance in delivering the product that is meant to help you with your business succeed. Very unfair practices. I wouldnt recommend this. I recommend you check other providers. -Australia

Vendor Response

Client confirmation "Thanks for your Support. I'd be happy to confirm that these functionalities are already working. We may need to improve the design for the autoreplies ensuring logo is present in the closing part with contact numbers on it. Broken links are still present on the FAQ's with regards to credit and cash difference. Images still take a little bit of time but all other functionalities are good. Thank you. Regards, Sam|" we already send email to feedback team on same so they work on same this client is also best example for all travel like they just think if we buy website then we hit please dont assume like this otherwise same story hapend check my other review and see how all Big DMC and Tour opeator use us and take advantage of system in smart way . small tour operator become big player in market i dont want to say anything s to him . people are smart and they know what to do so all buyer see all review and take action

Replied February 2018

Deepak

Verified reviewer

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Professional B2B Service With Wonderful Experience

PROS

We choose Technoheaven as our technology partner and hired their B2B booking solution after reviewing major travel booking engine providers in the world. Technoheaven is best B2B booking engine provider. One of the most important advantages we received with Technoheaven is that we were able to connect with their integrated suppliers speedily and our bookings also increased at an incredible rate and speed. Thank you Technoheaven team for such a professional B2B service.

CONS

we have never faced any problem with this B2B booking software. We are happy with team and their user-friendly and timely support.

Vendor Response

Thank you for taking time to review our software. We are happy to learn that our online booking software solution has proven beneficial for your business and there has been an increase in number of online reservations. We assure you that we will always deliver top-notch services to your business. Best, The Technoheaven Team

Replied May 2019

VINEETH

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

NICE SUPPORT,HAPPY WITH THE SERVICE

PROS

They are an awesome team to work with, It's an absolute joy to collaborate with people having exceptional, creative and technical abilities, who will always go the extra mile to get We found on working with your esteemed company,

CONS

We are happy with the performance of the software , We feel very happy the team also ,we never feel any least factor in this software

Vendor Response

Thank You so much Mr. Vineeth we truly appreciate your positive response. We are very happy for being a part of Weekbooking family. Technoheaven Family is delighted to hear your positive response and this review will certainly help all those who are looking for best travel solutions to make a more rational decision. We assure you that we will continue to provide exceptional services in future also. We are very happy to see you are successful with our system so far and we hope that we can continue to be project partners in the years to come. Best, The Technoheaven Team

Replied May 2019

Manoj

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Fantastic App Designed by Techno Heaven.

My business is on its triumph boom due to this outstanding Mobile App. I just loved it and very happy with the team Techno Heaven. They are the best app creator, Very innovative, full-fledged design and its exceptional performance, giving me the opportunity to write about them.

PROS

Very user-friendly & simple handy. Cool & Quite Innovative. Best App for Travel Domain. It is Unbeatable in the commercial market. And yes it is Highly Recommended. Lot many things more to know about this.

Vendor Response

Thank you for your positive reviews. We are thrilled to learn that our mobile app's innovative design and exceptional performance is greatly appreciated by you. We are delighted to see your business successful with our mobile application. Best, The Technoheaven Team

Replied May 2019

Deepak

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Innovative System for online bookings

There has been increase in number of online bookings due to this online system. We are grateful to Technoheaven for this innovative B2B booking portal.

PROS

Technoheaven has helped us to broaden our reach in travel market by making our system online. It helped us to become so much more efficient and improve our overall customer service by delivering comprehensive training which has helped us in getting a better understanding about system.

CONS

Sorry, there's nothing you can think of to complain about. This is amazing and dynamic platform for online bookings.

Vendor Response

Thank you for reviewing our system. We are glad to see you succeed with our online booking software solution We assure you that we will always deliver top-notch services to your business. Best, The Technoheaven Team

Replied November 2020

Ozan Kemal

Automotive, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Technoheaven TMS makes bookign easy

PROS

Technoheaven TMS helps us to save time and efford in management of our bookings in our company.

CONS

It would be so much appreciated if Technoheaven TMS could have cheaper pricing plans.

Yogesh

Hospitality, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Best Software Provider

i have seen this company online and ask them to make a software for my company, they were really helpful to me and the final product which we are using currently is awesome. i would like to recommend this company to everyone. They are quick, reliable and very professional.

PROS

User Friendly

Vendor Response

Thank you for writting such a nice review. It's great to see these features have been helping you the way we hoped they would. Also, thanks for the feedback. We look forward to working with you as you continue to grow. Best, The Technoheaven Team

Replied May 2019

Goran

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2015

Latest technology - User frendly, Perfection

We are tour operator from Finland. We have booking system made in Finland what is very reliable, but it was not enough we simply want the more. We had been searching something more, something with edge and latest technology. Technoheaven Consultancy is the company what we chose after quality research. We had made the choice and get involved with this company. We are very happy to say with confidence regarding Technoheaven Consultancy that they have competence, reliability, professionalism and greatest product on the market. At the end they simply deliver. There software solution is state of art, you will see after you get chance to pick inside of there back office. And the story does not end there, you have custom made front office. You don't need to rely of semi solution Wordpress, Jomla or other web templates and to combine. You will have latest crick of technology. We are happy to use you software solution for many many years coming.

Vendor Response

Thank you for writing such a nice review. It feels great to know that our product features and trending technology has proven to be beneficial as we hoped. Thanks for your feedback. Best, The Technoheaven Team

Replied May 2019

Rinki

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Excellent Software

We have worked closely with this company for our website - layout and designs are of utmost satisfaction. They work like professionals and quiet innovative. Their team is available 24/7 and we faced no hiccups in working with them. Its highly recommended company.

PROS

The Layout and design of our website

CONS

None

Vendor Response

Thanks for recommending our company. It's great to read that you've been utilizing both our web services and our 24/7 Support team. We always want our Partners to achieve success in their business. We hope to team up with you for your next project. Best, The Technoheaven Team

Replied May 2019

Santiago

Recreational Facilities and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2018

As a merchant in regards for speed in delivering service to the customers scanning takes time

Monitoring of booking

PROS

Advance booking can be checked and merchant has the options to stop or open a specific shows for booking.

CONS

Merchant is unable to tag the bookings manually if the vouchers scanning takes time. The back office also do not give the vouchers QR code that enable ease if customers do not have the vouchers.

Vendor Response

Thank you so much for taking a moment to leave us such a detailed review, I can say that nobody has ever taken the initiative to go over our system's pros in such detail and that this is undoubtedly very well received. I had been in touch with our support team regarding the feedback you gave, I sent the feedback to our support team. If there is anything we can do to help you out, do not hesitate to get in touch with us. Best, The Technoheaven Team

Replied May 2019

Govind

Airlines/Aviation, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed February 2017

Good relation

Above & beyond regular service Description: Liked the way they efficiently treat their clients. Be it maintenance, be it training, be it support they are prompt by all means. Pros: Good customer relationship mgmt

PROS

Good customer relationship mgmt

CONS

NA

Vendor Response

Thank you for reviewing about our system. We are happy to learn that you are satisfied with the services provided by our team and we hope to maintain long term relationship with your company. Best, The Technoheaven Team

Replied May 2019

Kalpesh

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Modern system with modern approach

I've come across many systems which gets lost in non-useful details & features. Getting a system which perfectly matches with your requirements ' is really difficult. However, with technoheaven, it's not impossible anymore. We got a system which is best suited for our business needs. We didn't want huge chunk of data, but useful database which is essential. And we were offered a solution which met our expectations to the optimum

Vendor Response

Thank you so much for sharing your reviews about our system. We are glad to learn that our system has proven to be beneficial for your business. We will continue to deliver excellent services for your company. Best, The Technoheaven Team

Replied May 2019

Kapil

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Great post-sales support

Techno Heaven is not limited to selling their services but also extended their support post sales. They provided a well-designed training program to our employees in order to understand the portal in a better way.

PROS

Great client support

CONS

Nothing

Vendor Response

We are grateful for your positive comments. We are pleased to know that the post sales support delivered by our team to you has been excellent. Our team has an intimate understanding of your business requirements which leads us in providing you with comprehensive training which will give you a complete insight of our system. Best, The Technoheaven Team

Replied May 2019

Sumit

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2017

Great experience from Rayna group

Expertise with experience counts Description: As their focus orientation is Travel only, they have got specialized expertise in the same and hence we approached them for a solution, they came up with such solutions which were not even thought of by us. Very innovative and beneficial. Pros: emphasis on travel domain gives the expert services

Vendor Response

Thank you so much for taking the time to leave us such great review. Technoheaven Family is delighted to hear your positive response and this review will certainly help all those who are looking for best travel solutions. Best, The Technoheaven Team

Replied May 2019

Jatin

Hospitality, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

New era in travel industry

I would recommend it for travel industry. New tools and new technology to manage the bookings for customers and suppliers..

Vendor Response

Thank you for review. Your opinion is relevant to us at all times. We are delighted to see you are successful with the system and discover that in your daily processes it saves you time. Best, The Technoheaven Team

Replied May 2019

Pragnesh

Hospitality, 11-50 employees

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Ease of Use

Description: One word describes everything ' that's ease of use. I would like to rate them maximum stars for their excellency in the work. As a management, we are very much happy with their final output.

PROS

Very innovative

CONS

Nothing

Vendor Response

Thank you for your review of our system. We are happy to hear that you really are impressed with our team's services and you find it easy to use. We look forward to maintaining a long-term relationship with your business. Best, The Technoheaven Team

Replied May 2019

Babli

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2017

All solution under one roof

We are looking for perfect b2c & b2b solutions also with mobile application and we did not have to go for no of vendors to get these done. We simply got techno heaven.

PROS

Best Cost saving experience as all services got as a combo package.

Vendor Response

Thank you so much for taking the time to leave us such comprehensive review, This review fill all the Technoheaven Family with satisfaction and for sure will help all people looking for a booking software to take a more conscious choice. Best, The Technoheaven Team

Replied May 2019

Sanjeev

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Best service and suport

Good support. b2b service very good in lucknow, best rate and best service, best suport, i like and work with Customer support b2b partner.

Vendor Response

Thank you for taking time to leave review of your experience about our service. I am glad to read that you are happy with Technoheaven. We are delighted to hear of your success with Technoheaven. We hope to have a long term relationship with you. Your feedback is very important to us, thank you so much for taking time to go with details. Best, The Technoheaven Team

Replied May 2019

Biren

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2017

Efficacy is the keywords

Description: Amazing experience..!! In today's era, where money making is the foremost motive of businesses, for technoheaven, efficacy is the keyword. They simply follow being efficient & rest of the things get done without efforts. Pros: No feeling of disappointment, very satisfied with the range of services

Vendor Response

Thank you for acknowledging our endeavors through your reviews. Your review is highly valued. Your review motivates us to delivering top notch services to our business partners. Best, The Technoheaven Team

Replied May 2019

Shiv

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2017

Technology as its best

It's really amazing when you have just an idea and someone transform exactly the same into reality. We were looking for an efficient travel agency software & we got it exclusively customized for us. Thank you Technoheaven.

PROS

Great customization done at low cost.

CONS

No as such

Vendor Response

Thank you for your humble words. It has been an absolute delight working with you and we hope to have you as our business partner for a long time to come! Best, The Technoheaven Team

Replied May 2019

Himanshu

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Buying services is not a big deal, but quick Support matters the most..!!

The support team is extremely efficient & quick responding. We had many flaws in our existing system. Then on approaching Techno Heaven, they re-built it & it started working astonishingly well. Thanks guys..!!

Vendor Response

Thank you for your positive comments. We are delighted to hear that you are satisfied with our team's quick support and excellent services which have proven to be beneficial for your business. Best, The Technoheaven Team

Replied May 2019

Puneet

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2017

All services in 1 door step

The services are so good Good supprt to us Whenever i book a package with your team,our client really appreciate and gave us the refernces because if your services and coordination Excellent staff Excellent services Thanks for your support

Vendor Response

Thank you for your kind words. It has been an absolute pleasure working with you and we are thrilled to have you as a partner for years to come! Best, The Technoheaven Team

Replied May 2019

Zama

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Best in class

Best service provider in industry. Specially for Dubai and Thailand sector. Rates are also good with other vendor.

Vendor Response

Thank you for leaving us your precious review, your review is very important for us and we are happy to hear that you found or system easy and cost-effective. We are pleased to know that your business has been gaining everlasting success using our system. Best, The Technoheaven Team

Replied May 2019

Showing 1 - 25 of 34 Reviews