Constant Contact

RATING:

4.3

(2731)

About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.

Constant Contact Pricing

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
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Constant Contact Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Constant Contact

1 - 5 of 2,107 Reviews

Kelly

Retail, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Easy to Start, Easy to Use!

User Profile

Chris

Verified reviewer

Computer Software, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Excellent tool for tracking effectiveness of your Marketing and Email campaigns

We used it a lot when it first came out and was less expensive. After not using it for a while, we gave it another go and were pleased with the results.

PROS

Super easy to setup, schedule, add branding, images, and best of all see the response rates.

CONS

Sometimes it would format pictures oddly.

Reason for choosing Constant Contact

Ease of use, versatility, Email Tracking.

User Profile

Rahul

Verified reviewer

Hospitality, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Best in segment with rich stats and easy to use

I like Constant Contact for its simplicity and full of features.

PROS

The process of designing templates is very easy, contacts can be easily imported and can be managed using list and segments.

CONS

Small features like Mobile View Testing is a paid feature

Rissa

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Easy to Use but could be better

PROS

I like the ability to create branded bulk messaging quickly and do all my editing right in the platform.

CONS

They changed the platform over the years and now you have less control. You used to be able to change the code right there in the email builder, even when using templates. Now you can't. Sometimes it is easier to change little things like colors or text on single words in the code but the template builder limits you and if you want a change that like, you often have to create a new block of text.

Cynthia

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Exploring the Versatility of Constant Contact's Campaigns

Customer engagement and conversions have increased as a result of the platform's significant improvement in email marketing efficiency.

PROS

The automation features of Constant Contact help us to better nurture leads and interact with our audience by allowing us to set up and automate email campaigns. Our subscriber lists are easier to organise and segment thanks to Constant Contact's contact management tools.

CONS

It could take more time and training materials to become proficient in more sophisticated features like personalised automation and detailed segmentation.