Teachworks
About Teachworks
Teachworks Pricing
Teachworks offers a free 3-week trial with no feature restrictions. After your trial ends, you can subscribe to one of the following pricing plans: Starter: $15 + $0.25 per student lesson, paid monthly Growth: $45 + $0.15 per student lesson, paid monthly Premium: $175 + $0.05 per student lesson, paid monthly (first 5 branch accounts included for companies with multiple branches) You'll also have free access to more than 50 free Integrations & Add-ons and hundreds of customizable settings and features.
Starting price:
$16.49 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Teachworks
1 - 5 of 54 Reviews
Michael
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2019
Great scheduling and billing software
I like that the software keeps track of invoicing and running balances for clients. It definitely cuts down the leg work of having to go back through person by person and creating invoices.
CONSSometimes we want to see all math tutors that are available so I'd be better when filtering if you could select multiple instructors at once so you don't have to bounce between calendars to find open times.
Vendor Response
Hi Michael, thanks for the great review! We're so happy to hear that our invoicing features are useful for your business :) I would recommend using our Tutor Calendar's "Day" view to see availability for all tutors at once. This calendar displays a list of your tutors on the left with their unavailability greyed out. You can click on an open time slot to quickly add a new lesson.
Replied August 2019
Joyee
Verified reviewer
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2022
Lots of functionality -- No live support options
All in all, it took over 3 months and over $2000 of external support to be able to switch my CRM over to Teachworks and figure out how to use it. Now that we have a handle on it, it is finally starting to function to become a part of our business. I am saddened that this process could have been smoothed over by an onboarding call that I would have gratefully paid money for. Instead, we were left to fend for ourselves because of the lack of intuitiveness of the system.
PROSTeachworks has a lot of functionality. It allows users to customize based off their needs. Users can bill hourly or in bulk packages. Lots of options for allowing clients to schedule all at the click of a button. I had seen teachworks years ago, but didn't want to transfer my business over because the platform seemed intimidating. Now, after 3 months it is not so intimidating.
CONSOnboarding was took three months and $2000. This is largely because TW does not offer any live phone support or onboarding training as do many tech platforms. I was absolutely flummoxed for 3 months and hired VAs and admin to help me transition to the new platform. I begged the company to provide some sort of customer support that I would have gratefully paid for, but they said they couldn't help. Instead, I had to stumble through for two to three hours, figure out what my question even was, then ask support for help. Most of the time, I got redirected to a long help page which often didn't answer my question. There is functionality within the program, but when the documentation doesn't clearly indicate such, then the user is left to wade through pages upon pages of documentation and/or fast forward through videos to find the exact answer to the question. This is not useful for somebody who has limited time or for someone who isn't comfortable with technology. A lot of the functionality is unclear unless you explicitly ask support for help. Ex., Does the system send a message upon scheduling an appointment? Ex., Does cancelling an appointment send a message? In other platforms there are little question marks you can hover over, but in TW you're left to do some trial and error until you figure out exactly what each little thing does. I also dislike that it does not two-way sync with any calendar programs.
Reason for choosing Teachworks
Ability to track packages, and referrals by colleagues.
Reasons for switching to Teachworks
There was no package tracking ability.
Rami
Music, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2020
Doesn’t work
Last 4 years have been fine up until the last 4 months, full calendar doesn’t work which is the one I regularly used. I can’t view names, can’t view the whole day, and frankly sick and tired of following up on their issue and still having nothing done
PROSI liked it when it worked properly, now it doesn’t.
CONSHaving to follow up on fixing their issue for couple of months and still having same problems. Missed out on 3 classes because the calendar can’t display times and students properly. No attempt made to fix things on their end when I’ve done everything on my end.
Vendor Response
Hi Rami, Thanks for your review. I'm sorry to hear that you're frustrated. Based on the messages you've sent previously to our support team we understand that you're referring to the appearance of the calendar. The calendar feature hasn't changed in the past couple years, but it sounds like you've changed the default calendar view from month to week. Fortunately, it's very easy to change the default calendar view on your profile, so you can go back to enjoying the feature as you've done in the past. I have personally emailed you with the same instructions we've provided previously.
Replied February 2020
ANGeline
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Lifesaving Software
I used to schedule tutors via google sheets. Then I found this website and voila, hours and hours saved.
CONSI just wish we could view the calendar by status - attended, missed, etc.
Vendor Response
Hi Angeline, thanks for the great review and for sharing your feedback. We really appreciate it! We’re happy to hear that Teachworks is helping you save time. If you need any help or have any questions, please let us know.
Replied February 2024
Lisa
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Like it so much, I’ve stuck with it for nearly 10 years
It has been very positive. The online lesson feature was pretty glitchy when I used it during Covid & I ended up using FaceTime instead. But I hardly ever use that anymore - so not really a current issue. I’m not sure that I’ve ever needed customer support help - so I’d say the software works great (though I do have a very helpful husband who helps me out if I ever need it).
PROSLove the calendar and invoicing most. Love that I can schedule lessons for the entire semester and then easily adjust when things need to change & that it will automatically notify the parents. Also love how easy it is to create invoices, edit them if needed, and send reminders to parents if they’re late. Very easy. Also love, when tax-time comes, that I can easily create a chart with all my income - to send to my CPA. Very easy.
CONSI know a lot of other piano teachers who use other software that is much cheaper. I’m hesitant to change because I really like Teachworks, don’t want to have to learn a new software system, and have years of notes I don’t want to lose. But I do wish it weren’t quite as expensive.
Reason for choosing Teachworks
My husband introduced me to Teachworks, as he was using it for tutoring. The fact that he was familiar with it & able to assist me with getting it set up - was a huge determining factor.
Vendor Response
Hi Lisa! Thanks for taking the time to write a review for us, we really appreciate it. We're happy to hear that our calendar, invoicing and other features have been helpful for your business for so many years. If you ever need support, our team is here to help! Thank you for your continued support.
Replied May 2023