CIS Utility Billing vs Visual Utility Billing

CIS Utility Billing has 157 reviews and a rating of 4.57 / 5 vs Visual Utility Billing which has 39 reviews and a rating of 4.36 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.57 / 5 (157)

4.36 / 5 (39)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

5.0 / 5

4.0 / 5

Last Review Written

April 16, 2018

August 4, 2020

Pros/Cons

  • Pros

  • Product tracks accounts very well and includes a plethora of options for customer information. The software is relatively easy to use and priced well.

  • Cutting Edge, user friendly, multiple reports, great customer history. Staff is very knowledgeable and has a quick response time. Constant upgrades and updates.

  • Cons

  • Sometimes the program takes a little longer to load information, specifically during memory intensive processes such as calculating bills or running detailed reporting with a lot of criteria.

  • Their payment system integration was not compliant with PCI DSS standards at the time we used this product. Big problem!

  • Pros

  • This system is easy to use. Training was very helpful.

  • Great customer service! If I need anything, the crew is amazing!! Easy to learn and use. Reports are good.

  • Cons

  • It seems like it could be simpler. Seems to be hard to pickup for a new employee, but its getting better.

  • I like the software, there is nothing I do not like.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux