I have worked with this software in multiple practices as different user levels. From the very beginning I found it especially user friendly. As time went on and I learned to really dig into what the software can do, I grew to love it more and more. As a practice management tool, it is indispensable! I briefly had to work with a different software filling in at a sister practice and I realized just how spoiled I am and how much I truly love this product.

There is a small learning curve as you get started but the overall satisfaction will far outweigh the time spent learning.

Honestly, the efficiency of "basic" V-Tech was sufficient but V-Tech Platinum is more than that it pushes us to be MORE for our clients.

"Tried and TRUE Reliability since 1998 for us is... Having NO PROBLEMS! And never ending advancing TECHNOLOGY at low cost!!"

Not found one yet; software being smarter than operators seems to be a Con, if looking for one.

The customer service is great and the interface looks nice.

There are too many steps to get to one place, too picky when you try to print blood work forms, can't choose multiple clients when checking out.

I have managed veterinary practices for over 25 years and am familiar with a lot of veterinary software companies in the market today. V-Tech Platinum beats all the competitors in all catagories. They are extremely economical, they don't charge for extra "modules" or updates that you need to function, they have experienced, friendly support staff that care when you have problems and they outperform everyone on the business reporting and ease of use. The current clinic I manage was using a software that was blowing up our budget on support fees and updates and were going to charge us much more when we decided to switch to paperless. I immediately converted to V-Tech Platinum and went paper-lite all at once. Not only was the conversion painless, but the amount of money I saved the clinic every month, made my owner very happy. It took my staff of 40 only a short period of time to get completely comfortable with our new system. I would advise not to get sucked in by the big companies that have you buy other products or equipment to get "free software". You end up paying a lot more out of your pocket in the end for a comparable or even inferior product to run your practice. The software itself may be fine, but your budget won't be.

We have no intention on moving to any other software. 2iNova has treated us well, and given us no reason to change.

Very easy to use, love the fact that it is cloud based, as we are rural and do many farm calls. Able to bill and collect payment anywhere.

Took a bit to get set up the way we needed, but the support is amazing and always had things resolved very quickly.