We like how easy it is to make and create medical notes. The reference lab and the telemedicine integration are quite good.

Buggy, slow, and if I could give customer support a negative review I would. Our hospital has lost literally thousands of hours to trying to Macgyver this junk into working.

I like the appointment book as it is easy to read and organize. I like the ability to email records, notes, and forms to clients.

Since I am not on management side I can not determine if this software error or user. Management is always confused.

In general Cornerstone is just a cumbersome software with a lot of inefficiency which is very annoying for ER work.

I've used several practice management software systems and while none of them are perfect for everyone, Idexx has the ability to invest in it's technology and continue to make improvements.

Easy to use and navigate through, for people who have never used it before, easy to learn and get comfortable with.

Ease of use for everyone in the practice. I like how things are laid out and that everything has a nice order to it.

Love that is also merges with Cornerstone timeclock for payroll.

There are so many ways to do the same thing you find that no two staff members are doing it the same way - difficult for training/SOP's.

We enjoy how many third party companies we are starting to use are also integrated with Cornerstone.

Some features are not user mistake friendly, it is often difficult to correct redo problems as they arrive.

Customizable operating software with AMAZING customer support.

This is a great program that we've utilized for 20 years. Would love to see some improvements, but overall happy with it.

D appropriately trained on how to use Cornerstone, it could be a fantastic program but it is challenging in its current form.

It is a robust software package with good integration with other Idexx offerings. The integration increases the value of each service offering.

The Boarding Module is outdated and disjointed. It does not fully integrate into CStone, in my opinion.

What I like the most about this incredible software is the easy to use guidelines. Makes running a veterinary practice easier.

The poor compatibility with Idexx Digital Radiography is one of the most frustrating things I've ever had to deal with in practice.

There is no excuse in this day and age for software this bad.

The lack of wellness plan offerings. We had to write it in ourselves which lead to many missed charges and extra discounts given since it wasn't automatic.

Hoping they will be able to stay relevant and take this to a cloud platform. We have been very happy with this for the past 11 years.

I have loved the amount of information I can use from the software and the support (albeit paid for) is excellent.

Being server-based hampered our business in the 21st century. The software is fine for smaller hospitals who don't require a lot of updated features.

Reduced missed charges, more efficient-in every aspect from kennel to doctor to CSR, all the information we need is right in one place.

Customer service is amazing. If you are having issues doing something they help you right away and are always friendly.

Overall I have been happy. Have used several PM software and find they all have things that I love and don't love.

The price is higher than other programs, and remote access is limited.

Customer support was always very helpful any time there was an issue but lack of wellness plan implementation inspired us to switch.

So if 2 people are writing exam notes on the same patient, the one who opened it second will have everything disappear when it is reopened.

Cornerstone is a solid product. It has a few drawbacks but its a pretty good top contender in the Practice Management Software category.

Their customer support is fantastic. They are available by phone, cornerstone chat, and you can allow them remote access into the system to resolve issues and do quick visual training.

Overall improvement of charge capture and inventory management. This has resulted in inreased revenue.

It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners. One of the best things - the reminders you send to your clients about their pets' needs.

The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful.

They also weren't able to access our server and had limited capabilities once they logged on to our system. It's just been incredibly frustrating all around.

I didn’t identified, the team helped us every time we had problems or questions.

Very user friendly, easy to use and accessible for everywhere you have a connection to internet.

After adopting Digitail, I could concentrate more on treatment rather than losing time on different areas.

User friendly solution for both vets and pet owners.

The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients.

Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience.

The only minor thing that i hate is the fact that when i search for something i don t find the price regarding the product.

All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years.

Sebastian is hands on and consistently gives amazing support, and is extremely patient and dedicated to the software and its constant improvement.

Digitail help to better organise and run my daily practice. Pet parents follows their fur babies pet record better using a well deserved tool for this era.

Also, they provide great customer support, the entire team from Digitail is always ready to help.

Pet parents were more trustful and they are always at ease interacting with their vet. Developers are always helpful and provide monthly upgrade to the interface and options, which is great.

Easy to use, intuitive, easy to acces from anyware.

Super great customer support, the software was a good addition to our practice, helps me and my collegues.

Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward.

We didnt receive any proper training and had a  hell of a time figuring it out. SENSITIVE CONTENT] did try but seems her hands are full.

The support at digitail is amazing. The SMS reminders work perfectly here in australia (unlike other solutions I looked at) and the SMS rates are super reasonable (by far the best value I found).

US Dollar

Cornerstone from IDEXX is versatile, feature-rich practice management software that can be customized to meet your every need. Cornerstone is used by over 125,000 professionals at the leading veterinary hospitals, specialty referral hospitals, and corporate groups. It is backed by in-depth training (virtual or onsite) and expert support. Simple subscription pricing and flexible programs make Cornerstone affordable for your growing practice.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Electronic Payments

Status Tracking

Payment Processing

Customizable Reports

SMS Messaging

Charting

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Telemedicine

Template Management

Data Import/Export

Accounting

Inventory Tracking

Imaging and X-rays

Email Reminders

Workflow Management

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Customizable Templates

Billing & Invoicing

Accounting Integration

SOAP notes

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Inventory Management

Check-in/Check-out

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Simple subscription pricing. 

Flexible programs bundle apps and diagnostics for valuable savings.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cornerstone Software

In Person

Live Online

Webinars

Documentation

Videos

Digitail is the fastest-growing Veterinary Management Software for expanding veterinary practices. We support practices to optimize their operations by leveraging technology and AI. Coupled with our intuitive interface, we offer unlimited training and 24/7 human support. Trusted by 100s of practices, including renowned animal hospitals and independent clinics, Digitail turns daily tasks into seamless processes, increases client compliance, and facilitates effective multi-channel communication. 

Get on board with Digitail - an all-in-one solution created by vets for vets, promising to transform your practice while you focus on providing personalized care to your clients.

Document Storage

Activity Tracking

Customer Database

Calendar Management

Self Service Portal

Client Portal

Activity Dashboard

Stock Management

Client Management

Document Management

Automated Scheduling

Task Scheduling

Patient Intake

EMR/EHR

Historical Reporting

E-Prescribing

Medical Billing

Patient Portal

Live Chat

Web browser (OS agnostic)

$119 per vet per month billed yearly or $149 per vet per month billed monthly for MOBILE VETS version
$240 per vet per month billed yearly or $300 per vet per month billed monthly for BRICK & MORTAR version

Cornerstone Software vs Digitail

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