About eVetPractice

eVetPractice is a cloud-based veterinary practice management system featuring electronic medical records (EMR) management, appointment scheduling and communication tools for veterinarians.

Features include document storage, test history and lab forms. A pet owner portal allows clients to access personal information, payment history, account balances and appointments. Users can request appointments on mobile and desktop devices. The practitioner dashboard provides a configurable appointments calendar, lists of daily appointments and surgeries, along with medical records.

Reports can be run that include daily or weekly billing, inventory, billable items and controlled substance logs. Users can create long-term wellness plans that include multiple appoin...


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Supported Operating System(s):

Web browser (OS agnostic)

166 Reviews of eVetPractice

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(102)

102

4 stars

(48)

48

3 stars

(8)

8

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 166 results

September 2019

Caroline from Paws on the Go Center for Animal Rehabiitation and Mobility Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

eVet Practice review

Just love the overall product

Pros

Customizing, customer service, able to get new function added,

Cons

Navigating it takes a while to get used to, but worth it!

Reasons for Choosing eVetPractice

Looking around, evet was what we needed, we could customize, price was right, support was right.

Response from Covetrus

Replied October 2019

Thank you for the kind review, Caroline!

November 2020

Phillip from The Ark Animal Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Evet Addition To The Practice

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines. Users can me modified to only have certain access, which has been great for security and accountability. Really don't have any major complaints with the software. Aside from improving financial reporting features I would give the software a 4.5/5.

Pros

I like that it is cloud based. Eliminated a huge portion of my monthly IT bill. Customer support is great and very knowledgeable. Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Cons

The reporting features could use some tweaking. Some things can be very nuanced and the financial reports could do with some additions and upgrades. Things have been tough for my bookkeeper and I don't have a great avenue in order to iron out these issues. Customer support is great on daily Evet use and issues but reporting needs its own department of support.

Reasons for Choosing eVetPractice

Our practice was too large for Vetter to be used without issue and while Avimark is a great platform it would have required us to purchase another server

November 2020

Karen from Woodland West Animal Hospital

Company Size: 51-200 employees

Industry: Veterinary

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

November 2020

Not as functional as expected

Honestly would never have changed from Avimark had I realized the accounting and reporting issues.

Pros

I love the fact that the software is web-based and accessible from anywhere including a cell phone if needed. It is also great that most everything can be done from within the same PMS, ie: text, email, online portal etc.

Cons

The accounting is horrible. It is near unusable to reconcile your daily charges. It is difficult to asses the client account history, DVM production is skewed as it adds every item to production whether the client has left the building or not. The reporting is in o order. At all. To enter your profit centers is ridiculous as they appear in random order, different every report.

Reasons for Choosing eVetPractice

Looked to be easier to manage and had more features

November 2020

Marie from Mid-Valley Veterinary Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2020

Good Software that Continues to Improve

Overall, I have had a great experience with eVetPractice for a cloud based system and I look forward to seeing how they develop and what they add from here!

Pros

It is more user friendly that some other software options. The fact that it is cloud based and can be accessed from anywhere was key for our purchasing decision. I like the fact that they continue to add features.

Cons

There are some features that are not available that I think should be common in veterinary software. When we ask about them, they add it to the features request list, but sometimes this takes a long time to get implemented. Example: ability to prevent some employees from making changes to the schedule. Hopefully will integrate with IDEXX xray systems soon! Would also like the ability to link multiple inventory items without making a package, and ability to zero out cost of linked inventory items.

Reasons for Choosing eVetPractice

Ease of use and capabilities.

November 2020

Eric from Codornices Veterinary Clinic

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

My Titled Review for eVetPractice

Since making the switch from IntraVet to eVetPractice, things are fine. All of the porting over of records from old system to new was handled very well by them. The fact that we can choose to access it from anywhere (including my cell phone on days when the power has gone out) is great. The tech support is great, even though they often can't "cure" the specific issue. But they are honest about it, and always pleasant. There will always be some things that this system does better AND worse than that system, but overall, we are better off for having switched to them.

Pros

-cloud-based (or internet-based, whatever the correct term is) -very timely tech support -barrier-to-entry training is moderate; doesn't take long to figure out -many customizable display options

Cons

-when tech support is open, they're great, but since we are on the West Coast and they are not, they close earlier than would be ideal -the client payment history screen is a MESS (if someone doesn't make a full payment one time, it visually carries over and repeats that not-fully-paid invoice over and over, and makes it a big chore to figure out payment issues) -reports are less intuitive and less customizable than former software (Intravet and Cornerstone, to name two) -sometimes, you can see the disconnect between the developers and users with certain options