Covetrus Pulse
About Covetrus Pulse
Covetrus Pulse Pricing
eVetPractice offers 3 price plans. Foundation: $250 per month Standard: $386 per month Premium: $536 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Covetrus Pulse
1 - 5 of 468 Reviews
STEPHANIE
Veterinary, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed April 2021
User friendly
Gina
Veterinary, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
I would recommend Pulse to anyone who wants an easy program and a great support system
I have been very pleased overall with Pulse, if I have a problem I can go to the live chat and get help right away. Everyone I have ever engaged with on the chat has been very pleasant and helpful.
PROSI love how easy Pulse is to navigate, I feel Pulse is very user friendly.
CONSWhat I like least about Pulse is they took away the Gravity intergration
Reason for choosing Covetrus Pulse
We chose eVetPractice since it was a Covetrus program, we did try Vetspire after a year of have eVetPractice but after a week we came back to eVet. I helped setup Vetspire and thought it would be a great program, however once we started using it, I told the PO we needed to go back to eVet (Pulse). Most everyone in the clinic agreed eVet was so much better. I would recommend Pulse over the systems I have worked with since being in the veterinary industry.
Reasons for switching to Covetrus Pulse
We wanted to switch to a cloud based program
Vendor Response
Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.
Replied June 2023
Samantha
Veterinary, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
It's Fine
Overall it's been good. I don't know that we will stay with Covetrus Pulse as new PIMS come out.
PROSI like the ease of use. It is generally fairly easy to do that basic things like charting, records, scheduling etc.
CONSI don't like that you have to pay for a separate add-on package to fully utilize wellness plans and that reporting - wellness plans are MUCH more difficult to use without care plans and that feels like a manipulation to get care plans. I also don't like the Prescription information system and how you can't click on an added prescription (one that isn't invoiced) from the home screen of a patient. I don't like how the employee time clock doesn't allow administrators to add or edit multiple punches at a time. I don't like that you can't text images or receive them and that clients can't text us back and if they do (or are) we don't get an alert. I also don't like that online scheduling isn't an option without paying a lot more to Rapport. I don't like that Wellness plans are packages so I can't add packages to the wellness plans.
Reasons for switching to Covetrus Pulse
Avimark's user interface was not intuitive and wellness plans weren't possible
Vendor Response
Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.
Replied December 2023
Karen
Veterinary, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2020
Not as functional as expected
Honestly would never have changed from Avimark had I realized the accounting and reporting issues.
PROSI love the fact that the software is web-based and accessible from anywhere including a cell phone if needed. It is also great that most everything can be done from within the same PMS, ie: text, email, online portal etc.
CONSThe accounting is horrible. It is near unusable to reconcile your daily charges. It is difficult to asses the client account history, DVM production is skewed as it adds every item to production whether the client has left the building or not. The reporting is in o order. At all. To enter your profit centers is ridiculous as they appear in random order, different every report.
Reason for choosing Covetrus Pulse
Looked to be easier to manage and had more features
Reasons for switching to Covetrus Pulse
We were looking for a web based program.
Michael
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Pleased with eVetPractice
We have been very pleased with eVetPractice since we began using it in May 2018. We tried several other programs when we decided to go with a coud-based program, and we are glad that we chose eVetPractice. While no program is perfect, we feel that eVetPractice is the best option for our growing 3-doctor practice.
PROSeVetPractice is very user-friendly and intuitive. When we onboard new team members, they usually pick things up within the first two weeks.
CONSThe reporting features of eVetPractice are far from perfect. Basic reports are OK, but if you are trying to run detailed reports for accounting and tracking a wide variety of KPIs, this part of eVet will frustrate you.
Reasons for switching to Covetrus Pulse
We wanted a cloud-based software with more customizable features.
