Covetrus Pulse vs Covetrus Impromed

RATING:

4.1

(468)

Covetrus Pulse has 468 reviews and a rating of 4.11 / 5 stars vs Covetrus Impromed which has 252 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (468)
4.0 (252)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
March 27, 2024
March 13, 2024
Pros/Cons
  • Pros

  • Pricing is fair, features are robust, and it integrates with quickbooks for seamless accounting.
  • Easy to navigate, very intuitive search functions, and the training we received when we transitioned was wonderful.
  • Cons

  • Takes time to check with the other offices to see if they also have a statement for the same client. Frustrating because some clients get very upset with us.
  • I am currently frustrated with the payment system for the card readers.
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  • Pros

  • Easy to use, 3 ways to do everything, great support, keeps getting better with each update.
  • The ease of use and customer service are great.
  • Cons

  • There are many ways to do the same task in this software, but this usually results in confused staff.
  • They do not automatically upgrade the versions of the software. Mobile integration is poor for pads etc. and most importantly service is not good.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos