Instinct Science

RATING:

4.9

(99)

About Instinct Science

Instinct Science is the new cloud-based operating system for the modern veterinary hospital, a full electronic medical records and practice management system. With expert-guided tools such as patient safety warning system, automated charge capture, vitals management, digital treatment sheets, and hospital-wide communication boards, it helps supercharge the team's efficiency.

Instinct Science Pricing

Please contact Instinct Science for pricing details.

Free trial: 

Available

Free version: 

Available

No screenshot available

Instinct Science Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Instinct Science

1 - 5 of 99 Reviews

User Profile

Lisa

Verified reviewer

Veterinary, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

Improve efficiency and decrease medication errors

Able to treat my veterinary patients more efficiently, safely, and it is super easy to use.

PROS

The warning if doses for a medication are out of published range, able to remote in from my house to change the treatment sheet or visualize what is happening with my patient in ICU, easy to use, can remote in to evaluate my patients and make changes if needed.

CONS

The weight graph on the left side of the patient sheet dramatically increases with very little increase in weight, making it seem like a huge change when it may not be. Would like it to be a little less dramatic with small changes in weight.For legal reasons, all treatment sheets need to be reviewed and signed by a veterinarian. In our hospital, the technicians develop the Instinct treatment sheet based on a written plan in Cornerstone. Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked off, or one of the technicians will check it off. I would like to see this be MANDATORY, and ONLY the primary DVM on the treatment sheet is able to check it off. I have seen numerous (at least 3) very detrimental mistakes in transcribing from the planned list to Instinct. I develop my own treatment sheets and cannot change the way things are done on my own, even though I have recommended it many times to administration.

Christa

Veterinary, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2023

Wonderful & easy to use system!

It has always been very easy to use, the many features & options available have been amazing as well. I also have highly appreciated all of the updates I have seen since I started using this in 2019/2020

PROS

I like how user friendly it is & how it is easy to go back on what has been done on a patient & also see what is coming up in the future. I also enjoy how easy it is to add one-off's and view the history of a single item (i.e. what a pet has been eating in the vitals section of instinct). I also like all the different tabs/sections available on instinct for viewing exactly what you would like to see.

CONS

I would like there to be an easier way to view the last comment left on the previous treatment, this is super helpful & saves time which is much needed in the ER/ICU. I also am not sure if there is an "instinct training video" out there but I know that our hospital would benefit from one as I learn new things on here all the time. Otherwise I love Instinct

Vendor Response

Hi Christa, Thank you for taking the time to review Instinct and for your positive feedback! For an easy way to view the last comment left on a treatment, you can use the 3 dot menu next to that treatment on the Tx Sheet and click “Order History”. This will show you all completed treatments for that order and any notes made. Here’s an example of how this would look if you selected the 3 dot menu next to Progress Notes and then “Order History”: https://capture.dropbox.com/abCSKM1Zv1Rcl7Md In terms of further training videos - these can be found on our Careville website! We also offer Instinct Office hours every Monday at 2pm EST and Wednesdays at 11am EST. This is an open forum for users to ask questions or dive deeper into topics of their choice. https://careville.instinct.vet/ Let me know if you have further questions or feel free to reach out to us on support chat (chat bubble icon in the Instinct bottom left navy sidebar) and we are happy to help. Best, Caroline

Replied November 2023

Barbara

Veterinary, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

reveiw

.

PROS

its easy to change treatments, quick access to plumbs

CONS

needs some more flexible options re treatment times -see other comment

Jenneth

Veterinary, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Easy to use software with responsive customer support

I have used Instinct for several years at a variety of veterinary hospitals and have found it very easy to use and teach others to use.

PROS

Features such as medication dose calculators, BSA/RER calculation, and highly customizable treatment details and schedules make Instinct an easy-to-use software. It is integrated with our practice management software to automatically import patients that will be admitted to hospital. The Vitals tab tracks trends in vital parameters for a given patient. There are a lot of useful features (and the Instinct jokes and messages are a bonus Easter egg). I also LOVE that the Instinct background changes for National Veterinary Technician Week. Thank you for showing the love to your vet techs. I also like that the web version can be utilized from any device.

CONS

I don't have any particular negative thoughts about Instinct.

Ally

Veterinary, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Love instinct!

PROS

So much better than cornerstone treatment sheets/paper treatment sheets. User friendly, customer support quick to respond.

CONS

Streamlining with cornerstone has been difficult in terms of charges