About Google Meet


Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting.

The app allows users to join pre-scheduled meetings from calendar events, choose a link, enter meeting code and even dial in from their phones if the invitation includes a phone number. Google Meet integrates with G Suite versions of Google Calendar and Gmail and shows the complete list of participants and scheduled meetings. It shows a "join" button for users to connect to the meeting and provides options to mute and turn off the video during the meeting.

Google Meet allows users to dial in phone numbers to access meetings, thus enabling users with slow or no internet connection to call in. However, dial-in numbers are only available to the G Suite enterprise edition customers.



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Supported Operating System(s):

Web browser (OS agnostic)

7,696 Reviews of Google Meet

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(5,520)

4 stars

(1,695)

3 stars

(374)

2 stars

(50)

1 stars

(57)

Likelihood to Recommend

Not likely

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Showing 1-20 of 7,696 reviews

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July 2019

Alexander from Triple Agent Digital Media Inc.

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Our business thrives on G Suite

Regardless of some relatively minor setbacks, G Suite has made it easier for us to operate all aspects of our digital marketing agency. I recommend it to any business professional.

Pros

I've always appreciated the next-gen instant-sync capabilities of Google's whole suite of apps, especially Drive and Gmail, and G Suite brings all that convenience to a business level. Not only do we get a Gmail attached to our own custom domain name (better for business purposes), but G Suite's unlimited Drive storage allows us to easily manage most of our marketing agency's operations all in one convenient place - we have our own space for business assets, and we can access vital documents wherever we go, whether it's for internal operations or client work. A real life-saver!

It's also insane, the value for money Google provides in terms of business web apps & services for every need.

The best part? The customer support is excellent. We get an instant support hotline with Google and can get our questions answered whenever we want. The rules surrounding a G Suite account upgrade were a bit confusing, but a quick phone conversation cleared up everything and we were up & running with our upgraded plan within a half-hour.

Cons

1. G Suite has so many different features, it can be confusing to navigate the way through what exactly is what, and some of the help docs aren't the most transparent about how to use certain features. With that being said, their great support team is at our service to clear the confusion around anything.

2. Google has had a few Google Cloud downtimes over the past half-year, each causing G Suite & Google Drive services to stop fully working for a few consecutive hours - along with numerous other websites that rely on Google (including Vimeo and CloudFlare). Since our entire business thrives on G Suite and Google Cloud-based apps, this critically affected our ability to perform work as usual. Naturally Google is one of the biggest tech companies in the world and they maintain world-class standards for the reliability of their servers, but they've had an increasing number of downtimes, so prepare for the unexpected and be sure to have a copy of your work elsewhere for when you can't use it. I recommend installing the Google Backup & Sync desktop app to keep hard copies of your Drive files on your computer. It's not that the files get lost, it's that the downtimes have prevented us from accessing some of them.

It happens with everybody. Amazon's servers got overloaded on Prime Day. Facebook and its related apps (Instagram, Messenger & WhatsApp) have had several downtimes this year too.

Downtimes can be a big con, but they do happen so you have to be ready for them.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2019

Need lot of improvements.............

I have been extremely dissatisfied and disappointed with G-Suite support and the professionalism of the staff. I was advised to use G-Suite by my web designer who spoke very highly of the offerings provided by it. I was originally satisfied and impressed by G-Suite but the last 6 months have left me totally dissatisfied. Over the past six months, emails that my company send using G-Suite go into people’s spams folders. This has happened with longstanding contacts and new ones. Even after they list us as an approved sender (which we already were), the emails continue to go into spam. G-Suite supports claimed it was a DNS, DMARC issue. I had this changed as per instructions. When the issue persisted I contacted G-Suite support and they again claimed it was all DNS and DMARC. I pointed out that we had done that and they claimed it wasn’t correct. I spoke with another G-Suite support personnel and they claimed that it was done right. Two different answers about the same issue by G-Suite support. I pointed out that we are doing Google Adwords and have spent a considerable amount on it and people who respond to our ad with a Gmail email are not getting our response. I was then told that it was a Gmail issue and I would need to contact a Gmail support forum, I did and was told that no it is G-Suite issue.

Pros

G Suite offers a wide variety of office and productivity-related solutions, all under one account and can have your domain as the end point URL.

Cons

I have been incredibly disappointed and disillusioned with G-Suite support and the polished methodology of the staff. I was encouraged to utilize G-Suite by my website specialist who talked in all respects profoundly of the contributions given by it.

I was initially fulfilled and awed by G-Suite yet the most recent a half year have left me completely disappointed.

I discovered it somewhat hard to import my telephone contacts to the Gmail application utilizing programmed match up. I just physically enter them, which for my situation, is really valuable as I'm ready to alter immaterial contacts and pertinent contacts.

May 2019

Rob from Marketing and Advertising

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

May 2019

Doesn't get easier

For all the minor complaints above, G Suite was always my first pick for web-based productivity. It makes it easy to stay organized, look professional, and collaborate with my small team so that every moment we spend working counts. I would recommend it to just about anybody.

Pros

In my circles, Gmail is the default email client, so opting for G Suite as the system to run a digital marketing business just made sense. It's a near-perfect solution for email, collaborating on documents, cloud storage, and scheduling, with what I'll call the most user-friendly layout of the typical options. I know that by choosing G Suite, I won't have to worry about a lengthy on-boarding process, and that's a big benefit given how little time I have as an entrepreneur to devote to tedium.

Cons

Little things missing from G Suite make it a near-perfect solution rather than a perfect one. I like that Dropbox can be used as a server. I like that Office 365 includes access to Desktop applications that, frankly, are more capable than what Google offers (though Google's offerings are perfectly fine the majority of the time). Other things, like the half-baked Google Meet, are puzzling for their inclusion and lack of visibility in the suite. I'd wager most users have no idea it's an option, and that might be for the best, as it's not a great choice for hosting conference calls. Hangouts Chat, meanwhile, has gotten plenty of exposure, but lacks basic features like proper integration with regular Hangouts, Group Chat, and other things that users need. Essentially, try to get outside of the basics, and G Suite will let you down.

March 2019

Liam from OneHope

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Cough up the money. It's worth it.

Our organization has benefitted greatly from our decision to upgrade to the G Suite. There's some training that has to happen in the transition process, but everyone immediately saw the value of being able to have their Google Drive linked to their work email instead of mixed with their personal life. We've not regretted the money we spent on this software.

Pros

When our IT administrator asked me to beta test the G Suite for wider use at our organization, it was a no brainer. I didn't need to take two weeks to decide like he asked. I have been benefitting from Google's incredible tools including Gmail, Drive, and others most of my life, and to be able to use them at work is even better. Unfortunately, since Outlook is so entrenched, we couldn't make the full migration over to Gmail, but we use all the rest of the tools in the Suite on a daily basis. If you're setting up a team from scratch, this is the way to go. Make the easy decision and integrate everything from the start so you don't have to fix it later.

Cons

The only thing I wish is that we had started on G Suite from the beginning. It was a bit of a headache to migrate over existing accounts to the official organizational account, and some weren't able to transition smoothly. But it was definitely the right move. Otherwise, everyone would still be using their personal Gmail accounts they created back in high school (embarassing!) The price point might be a con, but in my opinion worth every penny. You get the expanded storage space, plus the ability to upgrade everyone to a professional account that matches the professional work you are doing.

March 2019

Thomas from Montreal 360

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2019

The hidden face of G Suite

Overall we are saving such much time with all the collaboration options that we use it for all of our companies. On top of having the peace of mind that everything is secured and always running.

Pros

Yes, I love having all the required basic tools to run my business like emails, calendar, drive storage, docs and everything else. I could talk about all the obvious features everyone knows about G Suite but for me the value of G Suite for business goes beyond that.

Considering that running a business in 2019 almost always guaranteed that you will need to have an online presence of some sort, being on G Suite simplify a lot of the processes and required tools access needed to run your business online. Let me explain.

When running or starting a business, you need Google My Business Google Analytics, Google Webmaster, Google Ads, YouTube, Google Trends and on and on. Being on G Suite allows you to centralize all of those assets and access under your company to avoid having personal emails owning your assets which can bring issues when trying to linked them all. It also simplify how you manage your employees access to all those assets and platforms.

I could even add that there are so many platforms outside of Google cco-system uses Google Single Sign-in option that being on G Suite again simplify the account sign process.

Finally the ability to control and protect your company data using G Suite management platform is just awesome, sometime a bit of advanced knowledge is required but nothing that can't be understood in Google's the support section.

Cons

Not that much, it's easy to setup , however, it can get a bit complicated for new users to setup advanced features. But again the support section is very detailed.

January 2019

Gerard from Barefoot Yachting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

G Suite Review

G Suite helps my team to be much more productive than the way they were before implementing G Suite. We can use the Gmail, Calendar, Hangouts, and Google Drive apps to manage the business' contacts lists as well as email campaigns. Gmail helps communication between my team, our existing clients, and potential clients. The Calendar helps my team and me to plan meetings and manage calls. G Drive helps me to organize all of my documents. Maps has been indispensable when planning out the routes for face to face meetings with clients. Every aspect of the G Suite helps my business run efficiently and effectively.

Pros

Everything about G Suite has been extremely helpful. It is an absolutely amazing set of apps which can help run any business. I've used Gmail for several years and it is easy and reliable. On top of being easy to use, I've had virtually no problems at all other than forgetting my own password; however, that was quickly resolved. Google Calendar is a calendar app, and in my opinion definitely one of the most useful and comprehensive calendar apps out there. I have been able to organize events by color and have even gone so far as to share my calendar with the others in your G Suite, which has made it extremely easy to schedule meetings and conference calls with my staff. As if that weren't enough, G Suite even has iOS apps that can be used on your iPad and iPhone, which happen to be essential tools in my line of work.

Cons

I found it a little difficult to import my phone contacts to the Gmail app using automatic sync. I just manually enter them, which in my case, is actually beneficial as I'm able to edit irrelevant contacts and relevant contacts.

January 2019

Russell S from FusionSPEDtech

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2019

G Suite is great for educators!

Extremely positive! Grateful that G Suite was developed!

Pros

Long gone are the days when teachers had to make hundreds of copies, keeping filing cabinets full of documents, worry about a dog eating the homework, worry about a computer shutting down and not saving something, and struggle to collaborate with peers. G Suite is an educator's dream come true! Here's why I love it from a teacher's perspective:
- It moves all of your software tools to the cloud, which means I can work on anything (documents, spreadsheets, surveys, etc.) from any device, any time, and anywhere. I don't have to have one desktop, or the same laptop, or any of that. I can simply log in with my credentials and continue working.
- G Suite offers multiple tools that are great for teachers and students. Classroom is a digital space where I can assign and collect assignments. Docs is a phenomenal word processor. Forms builds surveys, questionnaires, or quizzes in minimal time. Sheets can be used for graphing in science/math, etc. And this just scratches the surface. G Suite also offers Sites (a powerful, yet simple website builder) and a host of other great tools. G Suite is so multifaceted and full of awesome tools for the classroom!
- Access to all of these great tools just comes with your Google account. Yes, you are limited by space, and how much cloud storage you or your employer have purchased. But all of these great tools are free with your account.
- It's reliable, perfect for collaboration, and always being updated with great, new features.

Cons

My only con (and this isn't really a con, more of a concern) is that your creativity potential is limited by how much cloud storage you have. Everything you create or build uses space - so make sure you have enough. Different than the hard drive era of years ago also is the fact that you will have to continue to pay for this cloud space - you can't just buy a hard drive (one time fee) and store your items with G Suite. Hopefully, though, your district or school system purchases access to this for you as a part of your employment.

December 2018

Andrés E. from Daycohost

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

All in one

Simplifying tasks, making the process more agile, should be in the mind of any company or entrepreneur. For my luck, I have managed to reach those two premises. Of course! I'm still learning, but that's what life is about. We still have to see in the digital world.

Pros

When we talk about Google, I think that the average person thinks about Gmail and yes, it's a great service. However, when we talk about Google, we really refer to a world of tools and functionality that help to solve everything from the simplest, send an email, to a video conference with the top management of an organization or a business partner. In my experience, I believe that G Suite has revolutionized the digital world. What they now call "the new normal" and that every day becomes stronger. Force that is also attributed to us, the users.

So important is the use of tools like this, which I've seen, and it's something that Google can search for, as large corporations start their Digital Transformation processes through platforms like this one. Thing that without thinking much, speaks quite well of the G Suite.

Cons

Not everything can be perfect and the good thing about that is that we can continue to see how each and every one of the services in the G Suite will be improving and adapting to the demands of us, the users. However, I will insist that platforms like the G Suite, in my opinion, are not as well known as they should be. In many occasions I name services as elementary as Google Docs and people are left looking surprised, but this is not something negative of the platform. Yes for users who have solutions in their pocket and do not know it.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2018

Excellent and practically required suite of tools for individuals and businesses of any size

I have setup GSuite for my own company and for others. There are other options but GSuite is the best overall option for integration and working with all devices. The administration is fairly logical but not great. It shines in end user implementation due to familiarity and quality infrastructure. The infrastructure is the most reliable and without peer in my experience.

Pros

Integration of desktop and cloud with mature tools and pretty much without peer, reliability. Vast array of third party integration and add-ons. High quality mail eliminates SO MANY headaches of running own mail server.

Cons

Google support is not great at any level for any product. Frankly they come across as an arrogant company to me that doesn't value individual customers. I also started setting up GSuite for others and did not get credit from the GSuite referral program. The program itself shows the Google arrogance. Instead of what you'd expect from a referral program it is just vague, "trust us" assumptions with very little in the way of tracking your progress (this from the company that specializes in Big Data on an unequaled scale) that you have to go along with or not participate. Google rides the back of small business developers (primarily Adsense) but treats them with indifference and also kills off small business industry and while taking advantage of Open Source surreptitiously eliminates many of the great open source and "free" community based tools and services that the Internet was built on. (Google of course not the only Big company doing this. It is pretty much standard Silicon Valley) Normally I would just move on from any company like this, but Google is like the government of technology. They get their piece of everything and you have to take it. It is just too bad that they choose to be a dictatorship in their unique position, rather than egalitarian.

November 2018

Michelle from Independent

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2018

It's So Easy To Use You Feel Bad For Using It

Almost every business I have worked with over the last ten years or so has been rooted in Google Suite products, from advertising to basic internal communication. Over the years I've become extremely familiar with Chrome, Gmail, Docs, Sheets, Drive, AdWords, AdSense, scripting automation, Maps, Earth, YouTube, Chromecast, Analytics, Waze, Calendar, Android, Keep, Slides... and I'm pretty sure there are more that ought to be on the list, but the point is there is a Google version of almost everything I need to do. I was an early adopter of Microsoft's original OLE (object linking and embedding) that allowed you to be able to manage your data in one place (the database) and have changes reflected everywhere the data was used - Word Docs, Excel spreadsheets, Project reports and so on. G-Suite is like Office on steroids mixed with a little free 'crack' to keep you coming back - because they keep adding new functionality and it almost never costs the user a dime... as long as you don't mind being the commodity.

Pros

There's no getting around the fact that the single most compelling reason to use the Google suite of business apps is that they are free for the average user. Gmail itself is ubiquitous, so no matter what group you work with - room mothers, band members, co-workers, volunteers - anyone with internet access either has, or can easily create, a Gmail address and boom - you're all part of a system that is easy to control. Sharing documents with Google Drive is way better than clogging up someone's email sending them file attachments. You can even share files with people you don't know - got a downloadable product you want to sell and don't have the time or the money to set up a full-fledged store? Include a secure link in a shared Google Drive file in an email or on a web page or even in a receipt. It's so easy you feel like you cheated.

Another reason for using the Google Suite of products is that no matter what aspect of the G-Suite you are digging into, there will be a LOT of info out on the internet about how to get the most out of it. YouTube, Adwords scripts, spreadsheet automation, data reporting, maps to your business location, photo management and sharing, translating documents, managing your money, operating a classroom, casting web content to your TV... the list is extensive, and so are the online resources - videos and articles by users abound.

Cons

One drawback to using this software is that it's unequivocally connected to YOU. Google Maps knows where you are if you have it installed on a phone. Every single IP address used to access any part of the Google universe is logged. Google code is in everything, all over the place. It's a little big-brother-feeling. That's the trade-off. You get all their software for free, but you give up your anonymity.

October 2018

Chad from MOZAY

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2018

The new gold standard

G Suite is a must for the modern business. It's completely backward compatible and platform agnostic, meaning you can give your clients exactly what they need no matter how old their tech is.

Pros

G Suite is comprehensive. It includes Gmail, Calendar, Drive, Docs, Sheets, Slides, and more. They are constantly up-to-date and their web apps are practically bulletproof.

Docs, Sheets - The features keep rolling out to make this a Microsoft Office killer. Instantly sharable files and amazing versioning keep the world smooth. I'm constantly using Sheets' API integrations to organize and sort data in real time and present to clients. And I love the Docs outline view.

Drive - The semi-recent interface update has made Drive so much more usable. Extremely flexible and intuitive.

Cons

My biggest complaint about Docs and Sheets is how long they take to start up and load a document. Because there's no native desktop app, these startup times really add up when working with multiple documents. Besides that, I wish Docs had more formatting flexibility so I could create my own heading styles, paragraph styles, etc.

I have two Google accounts - one personal and one for work. Google can't ever seem to open documents or files with the right account, even if I have explicit ownership on one. As far as I can tell there's no way to open a folder or file with a specific account either, so I can't bookmark a google drive folder with a certain account to always open with that account.

Google admin tools are another pain point. G Admin is leagues better than traditional admin tools, but they are still very slow and get this - the search isn't comprehensive. If you search for @company.com, hoping to find all the email addresses and groups you own for that company, you are out of luck. You will get 0 results. Managing group members is also clunky and slow. It uses a very dated layout and doesn't reliably update its display. I often have to refresh the page to actually see the members I've just added.

October 2018

Ashley from Waypoint Consulting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

The Google Suite is a Game Changer for Businesses

It has been very positive.

Pros

The Google suite provided seamless integration and the ability to collaborate in a virtual environment for our entire growing business. We are a virtual company, which allows us to save thousands of dollars per month in rent. One obstacle for many businesses of our size with talent spread across the country is that working together can be difficult when you are spread out in different geographical areas. The G-Suite provides a suite of tools that allow for virtual teamwork without needing to leave the house. The feature-rich suite allows for everything from file storage, to documentation, from spreadsheets and word processing to executive presentation creation. Our company no longer uses the Microsoft Suite. We have replaced it with the Google Suite, and we are so happy that we made the change. It has increased our productivity and provided a more robust, functional working environment across the team and client base. Best of all it is totally scalable and can be integrated seamlessly, designed to grow with your business and your team.

Cons

The only thing I didn't like about the Google Suite, is how long it took for me to adopt it in the workplace. If I would have know then what I know now....I would have followed my former employee's suggestion years ago when he recommended we make the switch away from the "tried and true" gold standard of Microsoft. I feared that would be a risky move, and that it would take guys like me too long to get comfortable with the product suite.