GoToMeeting Software


 

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

 

GoToMeeting - Enter meeting
 
  • GoToMeeting - Enter meeting
    Enter meeting
  • GoToMeeting - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2,090 Reviews of GoToMeeting

 

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Software Advice Reviews (98)
More Reviews (1,992)

Showing 1-20 of 98

Shawn from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to setup conference calls and send out invites

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I'm often the one setting up the calls and issuing invites to potential attendees (contractors, clients, etc.), GoToMeeting makes it easy to setup a future call and send invites to anyone in my address book.

Cons

I have no issues with the software. It's simple to setup, manage attendees whether they call in by phone or computer, and share screens/files.

Review Source
 
 

Chris from Eco Interiors Ltd.
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Hands down the best video conferencing service I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

GoToMeeting has all of the tools we need as a design/ build firm to connect with contractors, clients and other designers. It allows real time review of drawings and permits us to instantly connect with clients without the need of an in person meeting.

Cons

A few clients have noted trouble installing the .exe file to launch the program, but we've never had an issue with that.

Review Source
 
 

Peter from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Our preferred conferencing solution

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting is our preferred audio/video conferencing solution. It has all of the features we need, including the ability to call in by either phone or computer.

Cons

The only drawback is that when someone calls in through their phone, it assigns a "Caller 1" "Caller 2" ID. It would be nice to identify each caller.

Review Source
 
 

Ardi from Samsara
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

One of the best video conferencing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The features of this software are interesting. Love the function and this is so user-friendly. Great App

Cons

The issued is only a stable connection. Sometimes when we are doing some conference calls. The sounds isn't stable

Review Source
 
 

Brie from Creature Comforts Brewing Co.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Big Fan Of This Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I ended up using GoToMeeting a lot when I tasked with the job of picking some new software for our company. GoToMeeting made screen sharing and software demos super easy and I definitely preferred it to other video chat services like Skype.

Cons

I can honestly not think of a single con to this software. I very much enjoyed using it and would happily do so again.

Review Source
 
 

monisha from IBCconnect
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great for Remote Connectivity

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

1. GoToMeeting is very User-Friendly.
2. Has a recording option which is helpful for future references.
3. Integrates with tools like Outlook calendar where you can set reminders.

Cons

Not much to dislike with GoToMeeting........ but, sometimes there is a lag in the video.............

Review Source
 
 

Earl from Integrity, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Was great 5 years ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've moved on to better, more robust, and less expensive meeting software. I only use this now when I'm invited to do so.

Pros

Most people have used it, many have the software already installed, so there is no orientating people when you set up a meeting. Setup is usually fast. Non-profit rates are excellent.

Cons

For-profit rates are outrageous. Meeting functionality is limited- for what you pay, you should have many more features. Connections do have issues.

Review Source
 
 

Rhett from Paycor
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A great way to connect with Clients

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall GoToMeeting is a great product that allows us to deliver our product to Clients better.

Pros

GoToMeeting is very easy to use and it really helps us connect with our Clients. It gives us the ability to share screens which then allows us to provide better training or the ability to troubleshoot issues. This software is really a game changer for our industry.

Cons

There can be several technical issues with the software. Issues ranging from unable to connect, even issues with sound/echoing.

Review Source
 
 

Stuart from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

One of the best video conferencing platforms/services

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

In our industry, GoToMeeting seems to be the main program used for video conferencing and screen sharing/presentations sessions with external project team members. Sending out invites to a scheduled call is quick and easy, and the ability to call in via microphone/speakers or by phone is a nice flexibility feature.

Cons

I really can't think of any negative issues. Everyone prefers to use GoToMeeting because the call quality is solid and the ability to use computer and/or phones to participant is amazing.

Review Source
 
 

Jennifer from First Beat Media
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Serves it purpose for what we need it for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The sound and video quality are good. I like how you can see who is active and who is on a different screen. Overall a very good software and I recommend it.

Pros

Go to Meeting is so easy to use. It has allowed us to connect with our offshore staff members and have staff meetings in a way that we could not before.

Cons

Truthfully I don't have any criticism. The software works exactly as expected for what we wanted it to do.

Review Source
 
 

Britney from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

GoToMeeting is our preferred conferencing/collaboration platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Whenever we host a video conference, we opt for GoToMeeting. It is simple to setup and invite attendees, and the option for computer or phone call-in allows people to join from any location.

Cons

It would be nice if we could configure audio callers with a name when they dial into a call, instead of "Caller 1" "Caller 2" etc.

Review Source
 
 

Deborah from Sunland Home Care
Specialty: Health Care / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great platform for connecting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a great way to connect with people for meetings and interviews. Makes the world smaller and more manageable.

Cons

It is a great product but there are times when it gets overloaded and there are issues when you have a very important meeting and you are unable to connect or the quality is poor.

Review Source
 
 

John from Industrial Finishes and Systems
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

GoTo is our Go-To

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Though the recordings may not always download, having the ability to conference call and share your screen is a feature that is a must have these days. It connects users across boundaries that would have limited our ability to operate years ago.

Pros

Go To not only records your meetings but it also allows users to send videos out to those unable to attend the live meeting. This is a very useful tool to have for weekly meetings when you are spread out across the United States.

Cons

GoTo Meeting can be a bit funky at times when recording. Might be user error but sometimes videos don't always record.

Review Source
 
 

Kristen from BEST Life
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

GoToMeeting is an easy and seamless way to meet with others regardless of location

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I love that I can auto-populate meeting invites with GoToMeeting links thanks to the plug in. I have colleagues and contacts nationwide and it's great to be able to quickly and easily connect and share content, whether attendees are joining using mobile, desktop, etc.

Cons

Sometimes the audio quality on a computer or other device is not the greatest. But that is easily remedied by calling in via phone, and it could be due to a number of factors besides the software itself.

Review Source
 
 

Braxton from Industrial Development Advantage
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ease to be able to use this product, invite others to the meeting, and having an almost seamless conference call is unbeatable.

Cons

The only possible downside to this product is the wait music (or lack there of) when waiting for the conference to start. But maybe people would rather wait in silence.

Review Source
 
 

Ryan from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Ideal for conferencing with external users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

When we need to conference with external users (clients, architects, other engineers, etc.), we use GoToMeeting as it has a very intuitive interface and sets up on a new computer in under a minute. Very user-friendly!

Cons

The screen goes black on occasion when we are in the video conference, though I'm not sure if that is software or connection related.

Review Source
 
 

Robyn from Cherokee Steel Supply
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Progress!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I used this before apps and now it’s on mobile devices. The interface is clean and easy to use. It’s a lot like texting but with added video.

Cons

I wish there was a way to pay as you go instead of monthly. We don’t have meetings regularly enough to justify the cost.

Review Source
 
 

Erik from One Way Products
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Excellent web casting for all your needs!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Love that Gotomeeting has a wide range of features like screen share, muting, controlled video, etc.

Cons

Gotomeeting does require a software download for those needing to use it. This requires advance planning so that webcasts can start on time with all participants.

Review Source
 
 

Jamie from Toole Design Group
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

I want to love GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does what you need- most of the time. It's easy to use, easy for new users to set up (more or less), and allows you to present, video-conference, let someone else take over your screen....

Cons

Sometimes, the call quality is AWFUL. They've also had several outages where we can't make calls. Still a good service and I still recommend it, but they need to work on these issues. Reliability is important. No one wants to be on a business call when the callers can't hear one another- nor do we want to be in a situation where we're depending on the service and it's unavailable.

Review Source
 
 

Dmitriy from Sense Financial
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Reliable software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I think this software is very reliable, user friendly, really like the ability to designate the presenter.

Cons

I think that compared to some other competitor software options in this field of web presentation it is little pricey, could be little more competitive.

Review Source
 
 
 
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Showing 1-20 of 1,992


October 2018

October 2018

Good features when it works

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We have used GoToMeeting extensively for years, and it has a good set of features that allow us to do just about everything we want. It works well across multiple devices/platforms, even on my iPad and iPhone.

Cons

The reliability has taken a huge hit in the last couple months. It might be something local on our end, but our up and down speeds are great, but the people on the other end report problems with lag and distortion that make it practically unusable. Hasn't always been like this. We are hoping they get it figured out.

Review Source: Capterra
 

Abayomi from NetSpot Media
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using GoToMeeting Mobile App for quite few months and I can tell you its great. Even when am in low internet coverage area am still able to use GoToMeeting. I use it weekly and I can tell you better compare to few others.

Cons

I have not noticed any lapses. It does what I use it for nicely

Review Source: Capterra
 

Joe from Rocky Mountain Music Refief
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

I've Tried Them All... This is the Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've tried all of these meeting suites and GoToMeeting just works the best. It's Outlook interface makes scheduling simple. Screen sharing and file sharing work way better here than most others. Remote meeting are becoming more and more important as travel costs go up.

Cons

The price has been rising over the past few years. I did stray away to lower cost products but ended up coming back as they are still the best value.

Review Source: Capterra
 


October 2018

October 2018

A must have for conference calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked how you could share screens, how you could talk through your computer instead of having to call in on your phone, and how you can present to clients in a professional way.

Cons

Sometimes clients do not keep track of the email information that is sent to them that has the instructions on what number to call, this can be frustrating but I feel like this problem is becoming less and less frequent now that millenials are taking over the workspace.

Review Source: Capterra
 

Daniel from TWO MEN AND A TRUCK®
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Virtual meeting space

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

When you have regular scheduled meetings with remote teams, you need to have a tool to communicate in that meeting space without losing anything you would have in a real, face to face meeting. GoToMeeting is the solution to that problem. Several of our teams and affiliates are using this product, despite the other competitors out there.

Pros

It allows for an interactive meeting among team members from anywhere at any time. Sharing content, material, powerpoints, projects is all in arms length despite geographic seperation

Cons

We use it all the time, and I have yet to see an issue with the software

Review Source: Capterra
 

Kathy from Kathleen O'Leary - Graphic Design
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

GoToMeeting review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Good - I would definitely use GoToMeeting again to share an educational webinar I was giving.

Pros

It is very easy to use. I've been invited to webinars through GoToMeeting and it was painless to use the link they sent to join the meeting. There are options for audio responding but the messages for questions also is great when you are running a meeting.

Cons

When I was on the other end -- there was some concern as to if the technologies were going to need trouble shooting or not. The echo -- reverb has been an issue a few times in meetings I've attended.

Review Source: Capterra
 


October 2018

October 2018

Go To Meeting Works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its an intuitive way of getting connected via pc to pc viewing.

Cons

It can be sometimes troublesome when trying to use on a computer that is not compatible.

Review Source: Capterra
 

Adina from Global Teletherapy
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the screen sharing ability to share your screen, but also be able to pause it. Additionally, you can share a clean screen.

Cons

I find that sometimes the software will freeze briefly while I am using the marker or highlighter tool and I will need to wait for it to allow my use again.

Review Source: Capterra
 

Catrina from Community Counseling Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Minimal use but was pleased

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The main thing that i like about this software is the ease it takes to not only join particular meetings but how easy it is to send links to other to join without them having to jump through a ton of hoops if they don't already have this software.

Cons

I don't have much of negative comments to say about this software. I've used in occasion to join online trainings and never had any issues.

Review Source: Capterra
 

Courtney from Propertunity Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great for conference calls/screen sharing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is fairly simple to use and get multiple people in for a conference call or video/screen sharing in a quick manner.

Cons

The download process onto your computer can be confusing at times

Review Source: Capterra
 

Katie from Youth Pioneer
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Easy, Accessible, Always Works

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software is versatile for multiple users with a range of limitations (wireless, mobile, video, etc).
Screensharing is easy and easy to understand.

Cons

sometimes linking it within Outlook or other Email accounts is not as intuitive. Scheduling and showing a meeting in someone's calendar if the user is in a different time zone does not always sync with calendars.

Review Source: Capterra
 

NICOLE from 4 SHARP CORNERS
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great place to meet

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

easy to connect
great phone option
quick connection
able to view all parties involved

Cons

had a hard time getting it to work without having a mic. Ended up using the phone option instead.

Review Source: Capterra
 


October 2018

October 2018

Great for out of town meetings!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The quick ability to share and view each other's screens is fantastic for coordination.

Cons

Streaming quality can be low sometimes, need to make sure you've got good internet in order to get the most out of it.

Review Source: Capterra
 


October 2018

October 2018

Doesn't feel like meeting toll anno 2018

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

When it works, it works well. Feature to record session.

Cons

Complicated compared to other solutions. Complicated to have several users

Review Source: Capterra
 

Alexander from DNB
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Useful tool, but becoming commoditized

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This was a great tool when it first came out and I needed to organize an online meeting. It was easy to setup and easy for participants to join.

Cons

Online meetings are becoming increasingly available from various vendors. Our company now uses Skype and functionality is very strong so less points of differentiation.

Review Source: Capterra
 

Jimmy from CTE
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great for Desktop but App needs work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like how easy it is to facility and attend webinars and it is so commonplace that most have used this software before. The more users that are used to this meeting platform, the easier it is to get meetings started and going.

Cons

I have attempted to attend webinars in the car / airport and the app struggles to allow both audio and video at the same time, especially because some webinars are set up where the audio comes through a phone call, not the Go To Meeting software. Haven't had a successful meeting on the app yet.

Review Source: Capterra
 

Amy from SUNY Downstate
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

GoToMeeting review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I have not had many problems with this software, and in general, easy to use for your everyday conference call.

Pros

Every industry sponsor I work with use either GoToMeeting, Ring Central, or Skype for conference calls. They are all pretty similar, in terms of ease of use and functionality. The only difference is interface. GoToMeeting has a pretty user-friendly interface with all the tools you need for a conference call. I have not had many problems with showing a presentation or the call-in.

Cons

I had one conference call where the presentation was not showing, and it took 15 minutes to figure out how to get it up (resetting the conference call and closing all the windows, then calling in again), but other than that, no complaints.

Review Source: Capterra
 

Chrissy from Self-employed
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

GoToMeeting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We all have varied schedules working remotely from home so it is hard to get us all at the same place. This provides a chance for us to have weekly meetings no matter where we might be. It is simple and now we have weekly staffing meetings and can go over issues or we can have practice meetings with the physician groups involved too.

Pros

I like how easy it is for everyone to use. It is very clear and everyone can get in without glitches the audio and visual is good and for the price its excellent.

Cons

I dont dislike anything about GoToMeeting it works great!

Review Source: Capterra
 


October 2018

October 2018

Use GoToMeeting for webinars

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We use either GoToMeeting or GoToWebinar for company meetings and webinars with our clients.

Pros

I like that there is an Outlook add-in that allows me to setup my meetings and add the GoToMeeting information very easily. The meetings can be recorded for anyone who misses the meeting so they can view it later.

Cons

Sometimes when joining a meeting it uses my computer audio instead of my phone which causes feedback. I select the option to use my phone so I'm not sure how that happens, it could be user error I suppose.

Review Source: Capterra
 

Cosmin from Computer Networking
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

A good meeting software but not the best

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Troubleshooting remote

Pros

This meeting software is easy to use and does anything a meeting software should do.

Cons

Sometimes the audio quality is bad and the mouse keyboard sharing has lag in operation.

Review Source: Capterra
 
 
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