GoToMeeting Software


 

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio and video, chat and messaging. The solution offers a free mobile app that can start an instant or scheduled meeting from devices such as Windows phones, iPads or iPhones.

 

GoToMeeting - Enter meeting
 
  • GoToMeeting - Enter meeting
    Enter meeting
  • GoToMeeting - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2,703 Reviews of GoToMeeting

 

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Software Advice Reviews (112)
More Reviews (2,591)

Showing 1-20 of 112

Matt from Trinity Church, Cedar Hill TX
Specialty: Nonprofit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

I love using this product for the online video meetings!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability to have a meeting with team members from anywhere and chat with them while also seeing everyone through the video.

Cons

Sometimes it is difficult to view all the things I want to see during the meeting. Wish it had some easier viewing windows.

Review Source
 
 

John from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

My absolute favourite collaboration platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- One-click GoToMeetings. I can literally hit one button to start hosting a meeting, and then send that link out to prospective attendees. This is great for ad-hoc meetings which happen frequently in our line of work.

Cons

- File transfers can fail periodically. I found this to be the case primarily when there are multiple users in a conference.

Review Source
 
 

Wanda from Samsara
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Meeting with GoToMeeting is Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Meeting with GoToMeeting is very simple. You can easily join the meeting using meeting ID. Its efficient to have a meeting

Cons

There's a lot of app like this. I used this apps regularly but sometimes this app have a debug when we used it.

Review Source
 
 

Dana from AG Dakota
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Very useful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great and very useful product!

Pros

It is a great way to hold conference calls or use it for training purposes remotely so that everyone can see your screen and what your steps are to work through problems. It also can be recorded and saved for training purposes later or note taking.

Cons

The only thing that I would change would be the call in phone number. I wish it were a toll free number as it would make it easier for those I have calling in from remote areas where cell phone service is not the best and they don't have long distance option on their land lines.

Review Source
 
 

TJ from Settlers Hospitality Group
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Not a bad service if you use it frequently

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use, mobile access. Make getting a Quick meeting together very easy. Helps with Efficiency

Cons

You have to pay for service, depending on internet connection or their service, fees can lag or freeze up frequently

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great idea, has some issues.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have used this multiple times for difference conference calls. It is really nice to be able to save travel time to meet and discuss different business issues.

Cons

I sometimes struggle to get connected to the conference call. I have had to log out and log back with the invitation number a couple time to get the program to work

Review Source
 
 

Meg from Freedom Foundation
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Reliable and easy to use product utilized for semi-monthly meetings with remote staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend this product.

Pros

Everyone who has jumped on a meeting has found GoToMeeting easy to use and if you are invited to attend a meeting by the organizer, there is nothing to download and no need to create an account. It is very convenient and secure. Plus, you can use your cell phone, webcam, laptop, or landline to participate..

Cons

We have been using this product for over four years to stay connected with staff who work outside the office in remote locations and have had not one complaint or issue.

Review Source
 
 

Shenandoah from Adventure Nannies
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good free option

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

For the price, GoToMeeting is a great budget option if your needs are fairly elementary.

Pros

GoToMeeting is a simple, no-frills group meeting and video chat option that gets the job done for multi-person conversations over phone, VoIP, or computer.

Cons

A little more dated and less 'pretty' than options like Zoom, which has the integrated group and individual chat bars, allows for multiple screen shares, and generally seems to work a little better.

Review Source
 
 

John from 2600Hz
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

GoToMeeting is still the gold standard it web conferencing.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is a known quantity and the webrtc and ptsn dial in options help to bridge international boundaries as we are a global team. Also the screensharing and video conferencing can allow for some ad hoc presentation and face time when necessary.

Cons

We seem to frequently experience audio issues with people joining and entering a 'limbo' state with one way or no audio. Also sometimes the web client can be inconsistent across browsers.

Review Source
 
 

Amelie from University of Alabama at Birmingham
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Videoconferences that improve communication and collaborative work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a medium where the key is communication. It benefits in every way the union with the working group, in this way the constant exchange of information is reliable, fast and easy. On the other hand, we can also talk much better with customers, through live video presentations with which we present ourselves in a more direct and professional way, having a more direct and special relationship with each one of them.
This is what makes GoToMeeting special, and is that, without a doubt, it works excellently, but the union and the effective communication that is achieved with it do not have software.

Pros

Basically, what it offers is the possibility of holding live meetings anywhere in the world, either with clients, colleagues or even with members of my family. It is fluid, fast and easy to understand. In general, the video and audio qualities are excellent.
It is transparent and intuitive, perfect for collaborative work. Its accessibility counts as an important point because I can access from anywhere with any electronic device; This way I can be present at meetings in real time, when I'm not in the office.

Cons

The only drawback I can present at this time is the failure of the video conference, and this is clearly due to the Internet connection. When it is of very poor quality, I can not connect, when it is regular, the audio is delayed or the image is not clearly appreciated, but when it is excellent it works fluidly, which is the best. This subtracts points, because thanks to its accessibility I would like to have it at all hours and wherever I go, but I can only do it if I am in a lugan with fast Internet connection. Of rest I like all its functionality and in my opinion it has diverse and very complete options and tools.

Review Source
 
 

Brandon from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Very easy to manage our account and invite external users to conferences

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

GoToMeeting is very easy to configure and manage our account. I can invite external users to attend conferences I setup on behalf of our team and hand off leadership of the call once it is setup. Invites can be added through Outlook and connecting from a conference room laptop is easy.

Cons

I really don't have anything bad to say about GoToMeeting. It's the best conferencing platform I've used in my time with the company.

Review Source
 
 

Samantha from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Solves all of our conferencing needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Can use GoToMeeting for video conferencing/presentations, or just have everyone use it for an audio conference.
- Easy to send links via email, and once received all the participant needs to do is download the little plugin and enter their name
- Good call quality
- Can call in with either computer or phone

Cons

- Audio participants are not identified by any label other than "Caller 1" "Caller 2"
- File sharing is hidden, didn't even know you could transfer files at first.

Review Source
 
 

James from Hospitality Services
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Used a lot for group projects

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This, to me, is one of the best meeting platforms. It's easy to understand even when connecting to someone for the first time.

Cons

Not many cons but it could be easier to connect with text during a chat with many participants. Some occasional lag but not much.

Review Source
 
 

Greg from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Of all the conferencing programs I use, this is the best.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

- Can give control of the meeting to another attendee. Very useful when someone needs to take the wheel of a presentation/drawing review
- Attendees can download a Windows plug-in and call in by computer, or by phone.
- Can share other attendees screens.

Cons

- I have nothing negative to say about GoToMeeting. I use several conferencing/collaboration platforms and it is by far the preferred program in our company.

Review Source
 
 

Karen from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

My favourite conferencing and collaboration software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting has always been my preferred conferencing software. Conference calls are high quality and I rarely experience connectivity issues.

Cons

I really don't have anything negative to say about GoToMeeting, it is the best conferencing software that I use.

Review Source
 
 

Shawn from Eco Interiors Ltd.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to setup conference calls and send out invites

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I'm often the one setting up the calls and issuing invites to potential attendees (contractors, clients, etc.), GoToMeeting makes it easy to setup a future call and send invites to anyone in my address book.

Cons

I have no issues with the software. It's simple to setup, manage attendees whether they call in by phone or computer, and share screens/files.

Review Source
 
 

Chris from Eco Interiors Ltd.
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Hands down the best video conferencing service I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

GoToMeeting has all of the tools we need as a design/ build firm to connect with contractors, clients and other designers. It allows real time review of drawings and permits us to instantly connect with clients without the need of an in person meeting.

Cons

A few clients have noted trouble installing the .exe file to launch the program, but we've never had an issue with that.

Review Source
 
 

Peter from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Our preferred conferencing solution

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

GoToMeeting is our preferred audio/video conferencing solution. It has all of the features we need, including the ability to call in by either phone or computer.

Cons

The only drawback is that when someone calls in through their phone, it assigns a "Caller 1" "Caller 2" ID. It would be nice to identify each caller.

Review Source
 
 

Ardi from Samsara
Specialty: Nonprofit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

One of the best video conferencing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The features of this software are interesting. Love the function and this is so user-friendly. Great App

Cons

The issued is only a stable connection. Sometimes when we are doing some conference calls. The sounds isn't stable

Review Source
 
 

Brie from Creature Comforts Brewing Co.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Big Fan Of This Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I ended up using GoToMeeting a lot when I tasked with the job of picking some new software for our company. GoToMeeting made screen sharing and software demos super easy and I definitely preferred it to other video chat services like Skype.

Cons

I can honestly not think of a single con to this software. I very much enjoyed using it and would happily do so again.

Review Source
 
 
 
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Showing 1-20 of 2,591

Kimberly from Anacapa Tech
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

GoToMeeting Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

This program helps out when our home office has meetings with out of state employees and customers.

Pros

I like the GoToMeeting software for several reasons. Set up is easy, connecting is a breeze, and options are available to meet all your needs.

Cons

We have yet to experience any problems are difficulties

Review Source: Capterra
 


December 2018

December 2018

Great for Virtual Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

good, easy to use. like the features

Pros

Pretty easy to use for virtual team meetings or to recruit

Cons

can be very finicky, service in video not always great

Review Source: Capterra
 

Megan from Plansmith
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Good but pricey

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software is pretty easy to use and is reliable.

Cons

The price tag is high and it doesn’t have all the capabilities (or at least on the surface) that some of the other modern webinar softwares do.

Review Source: Capterra
 

Luciana from 3 Leaf Tea
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's simple to use, easy interface, without a learning curve. Connecting is easy.

Cons

If there's a glitch, sometimes restarting won't fix the issue.

Review Source: Capterra
 

Dhaya from Uhg
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Go to meeting review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall we can use go to meeting for connecting meetings in easy way

Pros

Go to meeting is very good software for connecting meetings for remote participants with share and chat options and other wonderful option is that it can record meetings audio and video portions and can be used as reference for future use and it is pretty easy to use even for the first time users

Cons

Go to meeting do not have option to identify the attendees so we can’t know who attended and who didn’t and call in options can be bit unpredictable both on quality related and connectivity.

Review Source: Capterra
 


December 2018

December 2018

It is ok if you are computer savy

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It is a good product once you know what you are doing. Do not plan on doing a high-end presentation with it without first practicing

Pros

Features. I have used it through many versions and have seen the features grow.

Cons

If you are not used to the software or your first time user then it is going to take sometime getting used to. Also plan to set up first if it is your first use.

Review Source: Capterra
 


December 2018

December 2018

Decent Software for Meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Usually reliable connection and service. Sound quality is not bad for the price you're paying.

Pros

Easy to use for meetings and screen sharing.

Cons

The lack of branding options and customization features.

Review Source: Capterra
 


December 2018

December 2018

Scheduling is a Breeze

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like how GoToMeetings allows me to schedule meetings with easy and it is neatly organized so I know who I am meeting with, where and at what time

Cons

I did not like the layout of the program, it may be simple to use for some but it took me some time to get used to.

Review Source: Capterra
 


December 2018

December 2018

Still a Great Resource

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My company is in the process of establishing some online classes but our travel budget is limited. GoToMeeting allows us to meet with other schools and consultants in an effort to our program off the ground.

Pros

The software is very straightforward with incredible ease of use. The automatic transcript option is an awesome addition.

Cons

There isn't anything about the software that I didn't like. I've been using it a while and it still continues to be ond of the best on the market.

Review Source: Capterra
 

Tim from Callahan Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

GoToMeeting Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

GoToMeeting is great for scheduling a meeting with multiple parties. My team has scheduled Go-To meetings on a weekly basis with shared screens. It's extremely helpful during the construction coordination process. One of the best functions is easily creating a shareable link with all of the meeting information that can be sent to whomever.

Cons

Sometimes using Go-toMeeting is overwhelming. The way it's set up can be confusing because it seems like there is a lot going on. I've also clicked the video function during a meeting by accident, it was embarrassing!

Review Source: Capterra
 

Tim from Miss Hall's School
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great project management communicating site.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How easy for a non technical person to use.

Cons

No cons yet though it is a little pricey compared to other software.

Review Source: Capterra
 


December 2018

December 2018

Pretty good for meetings with several remote particpants

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

1) Easy to use from both presenter and viewer standpoints
2) Allows multiple participants from several locations to meet easily and effectively

Cons

1) Audio quality is not always fantastic; this may be partly a hardware issue

Review Source: Capterra
 

Adam from Arrive Logistics
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Go2Meeting A+

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just awesome and beneficial to our business.

Pros

It’s so easy and convenient. I like that most customers of mine utilize it so they are familiar. Great clear way to conduct a training.

Cons

I really like everything about it. Haven’t ever had connection issues.

Review Source: Capterra
 

Jeff from Eurokera
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Standard Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use. Most everyone uses it. I like having data and voice separate.

Cons

Probably the best product of it's kind out there.

Review Source: Capterra
 

Andrew from NotYourAverageHippie
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great conference call software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software to have conference calls.

Pros

It was very easy for all my managers to get together and discuss plans as well as share ideas.

Cons

It sometimes felt a little limited, but I soon discovered so much more.

Review Source: Capterra
 


December 2018

December 2018

Constantly dropping calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy way to meet with remote teams and quick meetings.

Cons

This software constantly caused issues. Our meetings were constantly dropped, you couldnt hear people more times than actually could, and it was fuzzy.

Review Source: Capterra
 

Marta from Legal Education
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Go to Meeting is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Positive

Pros

It’s so simple to set-up meetings with external customers , excellent training videos

Cons

Sometimes, difficulty signing in, but that was rare

Review Source: Capterra
 

Jessica from Meherrin River Regional Jail
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great way to remotely communicate

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I work with different facilities within the state and I love using GoToMeeting to be able to communicate.

Cons

Nothing observed at this time. No known issues.

Review Source: Capterra
 

Naomi from Automated Systems Design, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Cheaper Alternatives

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

GoToMeeting is one of the original online meeting platforms. It has webinar capabilities, screensharing, vanity URLs, etc. It gets the job done and is fairly intuitive. There isn't much difference between most video conferencing programs.

Cons

It's more expensive than some of its counterparts. The alternatives on the market are just as capable and for a much smaller price tag. I can't rationalize spending more for the same features.

Review Source: Capterra
 

Luis Daniel from Nexus Multimedia
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Nice conference app and very stable!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value

Overall it's a very useful tool to have from small to large meetings and the stability and quality of the call are really really good.

Pros

What I like the most is that you can connect either via phone call or the audio computer and the connection is very stable. it's super easy to join a meeting and the communication is crystal clear.

Cons

I don't like the interface of the app, it's not as intuitive as other conference software. I think they need to do a major upgrade to the user interface, it still looks like an old system.

Review Source: Capterra
 
 
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