About GoToMeeting

GoToMeeting is a video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office, and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings, and video conference calls. Customers, colleagues, and prospects can view any application on users’ PCs. Its HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audio ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

7,455 Reviews of GoToMeeting

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4,235)

4,235

4 stars

(2,555)

2,555

3 stars

(588)

588

2 stars

(57)

57

1 stars

(20)

20

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 7455 results

March 2020

Jorge from Hova IT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Good solution for online meetings and presentation

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection. The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

Reasons for Choosing GoToMeeting

Because its easiness to connect to the conference

August 2020

Sarah from Studio Flight

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2020

Virtual Meetings (The New Normal)

Our agency has using GoToMeeting for years and it has been extremely user-friendly to deploy across both MAC and PC systems. The web audio has always been crystal clear, which is one of the most important aspects for effective virtual meetings. Our team has also been reall pleased with the ability to screen record. We will continue to use GoToMeeting over Zoom because it's always been reliable, safe, and extremely efficient, even before COVID-19. We have never have any issues with data privacy and GoToMeeting gives us that peace of mind that our conversations are secure and protected.

Pros

GoToMeeting is one of the quickest and most reliable virtual meeting tools available. We've been using GoToMeeting for years and it's always been very secure and safe to use at our agency. Unlike Zoom, we have never been hacked and find the quality and chat features on GoToMeeting very reliable. The admin dashboard provides very robust reporting, especially for time-tracking and monitoring within our agency and for grouping various teams together. You can use this tool to organize a meeting in just a matter of minutes and have peace of mind that your meeting space is protected and data secure.

Cons

The note-taking feature is extremely useful because we don't have to keep jumping back and forth to different screens to record meeting notes. However, it would be really nice if the note-taking feature could be part of the professional plan, especially during COVID-19. It seems like a feature that could be added on at no additional cost and that would be so useful to our teams.

Reasons for Choosing GoToMeeting

The price and features were very reasonable.

January 2020

Juan Pablo from Grupo Axento

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

January 2020

Great software for remote meetings, lacking some features you might find in competitors

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

Pros

GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

Cons

The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

June 2020

Marco from OMPI N.A. S. DE R.L. DE C.V.

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2020

The reference high performance conference system

Since we adopted GoToMeeting to manage web conferences with customers and external partners, we experimented a stable and reliable way to keep in contact, which has been especially proven during the last month of health contingency, with good performances and even with intense smart working usage of the platform over our organization. We recommend to go with a paid band guaranteed service, for professional purposes.

Pros

- High availability in terms of network resources consumed (optimized compression protocols) - Support elevated number of simultaneous users flawlessly - Pretty easy configuration and management panels

Cons

- Other platform are quickly gaining popularity thanks to better user interface and functionalities over web browsers - Not cheapest option among paid web conference systems

June 2020

Maurice from Norfolk Festevents Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

GoToMeeting for Audio, Video and web conferencing

Audio, video and web conferencing has been advanced by GoToMeeting.

Pros

I give thumbs up to the Vendor for the great things they have updated on GTM. It has advanced video conferencing across all departments in our agency.

Cons

GoToMeeting has got nothing that has failed to work for me.