About dotloop

dotloop is a cloud-based platform for real estate professionals that helps complete deals. The software is suited for brokers, teams, agents and service providers. It provides a collaborative platform with a consistent interface.

dotloop for teams comes with features such as a logo builder and chart review along with an analysis of how each team member is performing, real-time management of all team transactions template setup workflows.

The software provides users with a single place to complete transactions, and includes e-signature and document storage capabilities. The system offers encrypted databases to help keep users' information secure.

For service providers, the software provides a way to connect with new agents and clients. As ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

388 Reviews of dotloop

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(292)

292

4 stars

(66)

66

3 stars

(14)

14

2 stars

(6)

6

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 388 results

September 2019

Heather from Buildingpahomes.com at Iron Valley real estate of Central PA

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

An essential for a real estate agents!

Excellent!!

Pros

The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.

Cons

I have to add an email for each roll including the opposite party which I don’t have access to

October 2019

Josh from The Results Team

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Making Transaction Management Manageable

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Pros

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Cons

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Reasons for Choosing dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.

October 2020

Audrey from Irons Real Estate

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Thank Goodness For DotLoop!

Make my life so much easier, organized and I love how I can go back to even closed transactions and pull up an archived file if needed. I love how it tracks my production and transaction history.

Pros

I love how DotLoop captures all my transactions in one easy to use place. The dashboard on Dotloop is the best thing for real estate since email!

Cons

The only function I'd I have any issues with is when adding new people to a new transaction. I use the same title company over and over but for what ever reason when I start typing her name it does not pull the rest of her info from my contact list?

September 2020

Gina from BHG Ellie & Associates

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

September 2020

It's Okay....

I has to use this software while I was on a team. I was happy when I left the team and didn't have to use this any longer. I'm sure it's a good program, just not to my liking. I had to figure out how to use other programs of this type, and this one I just couldn't get it right.

Pros

dotloop does allow for file sharing, but I found it to be just a little confusing. I just never really got the hang of it. I like other programs much better.

Cons

To me, dotloop was way too confusing. I don't like this software since I found it not to be very user friendly. I know that other people I have worked with like this software, but I could never quite fully figure it out. Not in my top 10.....

Response from dotloop

Replied September 2020

Hi Gina, thanks for taking the time to share your feedback regarding dotloop. I'm sorry to hear that you did not have the best experience in using our software. I know there's a learning curve whenever people switch to a new product. With that in mind, I'm curious, did you go through any of our on-boarding videos? Thanks, Nick Wright Customer Marketing Manager

September 2020

Megan from Weichert

Company Size: 1 employee

Industry: Real Estate

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

September 2020

Customer Support Call

So far, so good.

Pros

The ease of setting up and sharing for esignatures

Cons

Having to have clients resign everything if you modify a document. It would be easier if they only had to reintial where changes have been made

Response from dotloop

Replied October 2020

Megan - thanks for taking the time to share your feedback. I'll forward your suggestion to our product team. Have a great day! Nick Wright Customer Marketing Manager