All SecureDocs Data Room Reviews

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User Profile

Yannai

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2019

Great VDR Service

We used the SecureDocs for purposes of legal due diligence in equity financing transaction with multiple investors (each of which had different types of access rights to the material). Will definitely recommend it to others and will definitely use it again.

PROS

Easy to use UI, very intuitive. Has two factor authentication for recipient which was a must for us and did not appear in many other services. Did not get any complaints from the VDR users which is very important too. Very easy to upload (drag and drop), quick upload. Had the entire VDR setup within hours. Great option to set rules as to who can access what information and you can easily restrict the ability to download. Uses watermark on downloaded materials.

CONS

A bit pricey but still well worth it. Recommend a tutorial on how to define access rights to users.

Sandro

Verified reviewer

Renewables & Environment

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Best VDR!

Able to share securely deal documentation with banks and investors and discriminate view/download rights between different groups through the great UI

PROS

Excellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages.

CONS

Nothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner.

Iain

Mining & Metals, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2018

Prospect Data Room

Our company is part of a Group with stakeholders scattered globally. Many individual users were experiencing difficulties using a competitor product due to restrictions on data size. Also I personally found the competitor product difficult to use.

PROS

Ease of use, unlimited users and data; Ability to create one corporate site quickly and easily.

CONS

Inability to link data room to desk top directory (unlike one of the competitors)

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Setup & implementation in 1 hour, has all required functionalities of a data room

PROS

Ease of use, very fast (cloud based), security, 100% uptime. Bulk download functionality. High adaptability of roles and users.

CONS

Maybe some bells & whistles not available which you encounter in more expensive software. Eg. Automated Word/Excel to PDF import functionality.

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Unlimited plans with flexible billing

When we needed to choose VDR solution the main problem was that most competitors does not publish pricing on their websites. After tiresome contacting with sales representatives of about 5 products I found out that I need to know documents count or space requirements to get price offer (which is hard to predict in most cases) and ridiculous prices of hundreds dollars per gigabyte. Unlimited plans of SecureDocs allowed us not to bother about documents size or count.

PROS

SecureDocs was chosen among other VDR solutions primarily because of unlimited storage/users plans, responsive customer support and flexible payment options (quarterly/monthly). Competitors usually offer price per Gb/documents count, and only long-term plans. I liked two-factor authentication and audit log in this product, as well as intuitive user interface.

CONS

Nothing. Everything worked fine, I can't remember any complaints from our users of SecureDocs.

Timothy

Verified reviewer

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Lifesaver

PROS

The usability of the software makes SecureDocs a win. The platform is easy to navigate, and little expertise is needed to get up in and running. For us it was same day, with files being transitioned over by close of business day.

CONS

We have not really found any faults in the system.

Kevin

Verified reviewer

Biotechnology, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

SecureDocs Great for Sensitive Documents

Our company uses SecureDocs for sensitive documentation that cannot be uploaded to simple cloud services. We have never had an issue and will continue to trust the service.

PROS

SecureDocs provides the security necessary for our sensitive documents that other cloud services simply cannot offer.

CONS

I do not believe there is a desktop app, but I imagine this would put our security at risk.

User Profile

Jeff

Verified reviewer

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Software that meets our needs both from functionality and pricing!

Use for many different project and have been able to quickly get users (internal and external) onto the system so that we can share documents. Replaced a much higher priced product with the same/better functionality.

PROS

Quick to setup, great/fast customer support, easy to maintain and support, excellent price point, users were quick to understand the system and began using quickly. Expanded beyond the original purpose rather quickly once everyone realized how good the system was.

CONS

limited reporting capabilities, need to take time to think about how to manage access (not a lot of flexibility).

Dustin

Verified reviewer

Mental Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

SecureDocs is great

PROS

Very easy to use from both the admin and user sides. Transparent and affordable pricing.

CONS

It's not as customizable as comparable systems but it's absolutely great out of the box.

User Profile

Ajay

Verified reviewer

Mining & Metals, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Securedocs- Vakue for Money Deal Room

PROS

Instant setup and ease of use make secure docs most efficient VDR

CONS

I did not see any much constraint . More filters and report will enhance its features

Warwick

Investment Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

SecureDocs Dataroom

100% positive - i had an issue which I reported, the team got in touch and I was given some further guidance to help resolve the issue and yes as expected it was user error and not the software !!

PROS

We love SecureDocs at our fund - it is easy to use and secure with great tracking features that report on usage, files and views - we couldn't be happier.

CONS

I would love to be able to create multiple data rooms under the one license... this would help us manage multiple funds.

Reason for choosing SecureDocs Data Room

Initially it was the competitive pricing but now it is for the funactionality and great product resources.

Mark

Oil & Energy, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Great platform that is flexible and easy to use for multiple applications

PROS

It's easy to move files around and organize documents as VDRs become more complicated over the life of the project. Also helpful that it's one flat fee vs. having to pay by file size. Nothing is worse than having to pick and chose what you want to upload because you're approaching your data limit like with other virtual data rooms.

CONS

The user experience is great, but if there were two areas I would improve the product it would be: 1) making it easier for users to see which files have been uploaded most recently and 2) being able to send a link to specific files to make it easier to communicate when answering questions on specific files in the data room.

Peter

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SecureDocs VDR is simple to use

SecureDocs as a company are very easy to work with. The packages are great value for money and the software just works.

PROS

It's really easy to use for both admin people and customers.

CONS

There really isn't much that I don't like about the software.

Mohammed

Telecommunications, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Excellent VDR

Secure docs acts as the filing room of the entire organization. It stores data under specific heads and rows so that it is very easy to store and find a document. It helped the organization to share data as and when required in a very safe environment. We were able to set limits on the usage of shared data as well. Further we were able to identify who is looking at our documents.

PROS

Secure Docs is very easy and convenient to use. There is no specific training or induction required to use this software. Further it's an affordable software. Setting up the software was really a simple process where in a support was not required.

CONS

There is no specific issues with this software. However I am not very sure about the security features of this software.

Thomas

Pharmaceuticals, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Entrepreneurial supportive

We used SecureDocs for two separate products and set up different documents for viewing with multiple interested parties. And we could monitor their activity by document!

PROS

Easy to use and control. We are a startup biopharma company and have limited time for support services. SecureDocs is very intuitive and our potential investors and partners found is easy and helpful.

CONS

Like any software, you get better the more you use it.

Reason for choosing SecureDocs Data Room

Capabilities, value and colleagues who have good experience.

Albert

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Great platform. Easy to set up, zero friction with invited users. They have thought of everything.

PROS

Ease of use and ability to quickly get up and running. Easy to share and track activities. Fair pricing.

CONS

Still haven't quite perfected viewing multi-spreadsheets but not a major issue as users can download and view instead. Participator invitations end up in the target's clutter folder more often than not - it may be possible to fix this by checking the standard wording used in the invite to stop them getting picked up by filters

john

Investment Banking, 11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Super easy to use and manage

Saves money and time with being able to provide a data room to your M&A clients. Sometimes the Attorneys will get involved and host the data room and the cost and ability to control the data is lost.

PROS

The software is very easy to use and the low cost price point is great. Very easy to order and set up any data room.

CONS

I really don't have any dislikes about this software. There are a few small things that could be offered where the user could choose how files will be numbered, for example 1, 2, 3 vs I, II, III.

Vendor Response

Thank you so much for sharing your experience using SecureDocs. We're happy to hear it was a positive one!

Replied July 2018

Diana

Information Technology and Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

SecureDocs is best in class

PROS

This offering checks all the boxes and exceeds my expectations in pretty much every way. Their customer service is excellent, the product is super easy to use, flexible and secure.

CONS

I have no complaints. It's a bit more expensive than some others, but better functionality and customer service.

Al

Retail, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Best Cloud Sharing and Dataroom Platform

This product is absolutely great, quick to market and easy to use. My customers are impressed by how quickly we can deploy a dataroom and have them collaborating within minutes. We would love to see a SSO feature available for future integration within our corporate infrastructure but for our current needs, the product meets all the requirements.

PROS

Rich features (i.e. Drag and Drop) Multi-factor authentication including bulk user upload Data Room Control and granular permissions Logging Enabled Streamline look and feel

CONS

Single-Sign On Integration SIEM integration

Kathleen

Legal Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Very easy to use, staff is very responsive

PROS

The program is user friendly, uploads and downloads are quick. Also very easy to obtain a room index and archive.

DJ

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

Awesome product for any organization!

Secure Docs has been, and continues to be, incredibly valuable for us. Secure Docs came to us when we were a budding startup w not Secure Docs and provided us with a solution for document storage and organization that we didn't even realize we needed yet - but now in retrospect boy are we glad to have it. As we began dealing with the paperwork of incorporation and employee documentation it became apparent that Dropbox and Google Drive were no longer viable options. Secure Docs was the solution. As we began courting outside investors, Secure Docs once again served us perfectly. Having a robust data room with features like watermarking of documents and dual authentication and audit trails gives us confidence that our files are safe and being able to point potential investors to a secure data room built immediate trust and confidence. The product itself is clean, simple and intuitive while providing all of the features we could want. Compared to alternatives, it is also very reasonably priced. Thanks Albert for turning us on to Secure Docs!

Christine

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Easy to Use

Excellent and customer service is very friendly and hands on

PROS

I like the platform is easy to use. The customer service reps were very friendly.

CONS

The Fact that you cannot assign individuals within a group different rights.

John

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Simple, easy to use interface. Very effective tool for us to share documents securely.

PROS

The interface is functional and intuitive. I was also pleased with the easy to use drag and drop feature.

CONS

Would like to have the ability to see what documents were being viewed or read with more detail. Would like to have the ability to extent the contract monthly.

Vendor Response

Thank you for your review of SecureDocs. We appreciate you taking the time to share your experience using our software!

Replied July 2018

Nizar

Legal Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best Software for Data Rooms

Great, I would highly recommend SecureDocs Data Room for anyone working in an M&A transaction or a Real Estate Transaction.

PROS

This software is so easy to use, it's easy to search for documents (the keyword search is very accurate), and I find it very helpful that the data room points me to recently updated documents so that I don't duplicate my work (which saves my clients a bit on legal fees).

CONS

I wish it was easier to download documents from the data room.

Steve

Broadcast Media, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Affordable and quick to implement

Customer service is extremely helpful and proactive. I had a rep reach out to check in on how things were going and see if we were on the best plan for our needs. Very much appreciated.

PROS

The best thing about the software was its intuitive UI and easy setup. I was able to get the data room ready in a day. The users were also able to navigate the system with very little support needed.

CONS

There is not much bad I can say. It fit our needs perfectly.

Showing 1 - 25 of 151 Reviews