I'm new to Mater Dei High School as their Executive IT Director. One of my IT audits revealed the school for years has use Microsoft Outlook as a makeshift visitor tracking system, resulting my IT being heavily involved any time a change was needed, and did not address Security's need for real-time check-in notification, expected visitors, and walk-in visitors. We found LobbyTrack and started internal testing before presenting it to Security and Administrators. LobbyTrack was able to provide everything that these departments needed in a visitor tracking system, and we were able to deploy it 3 days later. It has received tremendous positive feedback from everyone who's used it. An unexpected plus is the LobbyTrack apps are available on the Apple Store for our Apple computer users.

Mater Dei High School gets a lot of visitors yearlong. One of the challenges is being able to accurately know when visitors are coming and to have a list of those on campus. LobbyTrack answered all the issues our Security department had, with the added benefit of being very intuitive by guards and worked seamlessly with our current visitor check process.

Since we have different departments, the receptionists at those department have told me that they would like a way to view just the hosts from their department, instead of seeing all visitors coming to campus. Is there a way to use the OUs in AD to segregate departments so receptionists can separate the accounts?

I have been exploring LobbyTrack for about a month as we plan our implementation. The experience has been amazing. The support was there from the start and any questions I have have been answered in a timely fashion.

While it is a full of features, the ease of management, implementation and use if what I feel is why I chose to go with LobbyTrack. It really is well thought out!

Printing protocols seems to be limited to airprint, USB printing would have been beneficial.

Overall, they provide great customer services whenever we reach out and offer quick solutions to all and any issue that we come across.

I enjoy the simplicity and the controls of the features that are available to use.

The fact the we were not notified sooner about lobby track being made available online.

The simple and easy to use sign in and sign out system!

It does not export the duration within the day a visitor had actually work in a day. So similarly doing this within a week, to enable us to access the total hours of duration of work within a day or a week or a month.ROI is necessary to get this parameter up running along the business hours.... Another thing that need to be leverage on is the integration of another product. It would be necessary integrate another product such as Zapier to run some of the other stuffs that generate business working hours report for our human resource management officer!

Lobbytrack has an attractive user interface and is easy for visitors to navigate to sign themselves in and out. Emails are sent to hosts to let them know guests have checked in. It allows you to create custom badges for your site.

Setup is not as intuitive as it could have been, however a demo with [sensitive content hidden] helped quite a bit and we were able to get past the rough areas.