SwipedOn
About SwipedOn
Awards and Recognition
SwipedOn Pricing
Lite plan: $19 USD/month Standard plan: $55 USDmonth Premium plan: $109 USD/month, per location Enterprise: $169 USD/month, per location
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for SwipedOn
1 - 5 of 296 Reviews
Ashley
51 - 200 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
SwipedOn The Right Tool For The Job.
Alan
Verified reviewer
Mining & Metals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great return for so little effort to put in!
SwipedOn is allowing us to remove the paper based sign in/out books from reception desks, enhanced our security through visitor photos and ID labels, and removed pressure from reception. Any questions we have had have been responded to straight away by the support team at SwipedOn, overall they have been a pleasure to deal with. I would highly recommend this solution to any company wishing to improve their visitor experience.
PROSSwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.
CONSThe only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.
Vendor Response
Hi Alan, Thanks for your wonderful review, it's so good to hear how SwipedOn is improving your visitors' experience. And it's great to hear you've already been in contact with our support team about future enhancements we're working on around adding new employees! Feel free to reach out anytime via live chat if you need anything at all. :) Thanks! Lou
Replied May 2019
Daniel
Furniture, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Quick to Set up, Quick to sign in
We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.
PROSGood customer service to help you set it up initially. After that, it basically runs itself. Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us: - Simplicity - All the features we need, none that we don't need - Inexpensive - Intuitive for users - All you need is the name of the person you are visiting, very easy - web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up). 1. Tap "Sign In" 2. Tap person you are going to visit 3. Read through the health & safety and other wording (customisable message specific to the company). 4. Sign on the ipad that you agree. 5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival. 6. A name tag automatically prints out from a small Brother label printer next to the ipad. 7. Done!
CONSSwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory). Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.
Catie
Used free trial
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2016
2016 Review
Not a fan. It seems there are constant "updates" but I don't see a difference. And it seems I have constantly put in a different code because it will kick me out. This makes it very inconvenient for other when I am not in the office. We will continue to use it because it is better than keeping track of guest on paper.
Vendor Response
Hi Catie, thanks for letting us know your thoughts. Yes, we are always updating our system and will continue to do so to improve performance, functionality and features. I'm sorry you have had a bad experience - I'd certainly love to speak to you and see how we can turn this around. I'll come back to you in a separate email. I'm sure we can rectify this as we have lots of very satisfied customers! Thanks, Ben
Replied December 2016
dan
Food & Beverages, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Good customer support, potentially great software
Text messages, ease of use on the website, customer support is typically good.
CONSThere are are few things that we don't like about the app and it might be due to the needs of our company rather than the functionality of the app. In my opinion this software is really geared towards companies that will use the Employee function more so than the visitor function. With the size of our company, it just is not feasible to use the Employee Sign-In function. The Roaming feature makes sense but if someone Roams to another location, they then are traveling back to their Home location, it's unknown via the App if they are still in that remote location or not. This is a big flaw and makes the function useless for our company. For evacuation function to be more effective, there needs to be an iphone app available. For large manufacturing plants to have several kiosks at different entrances (which our company does at several locations), during an evacuation there is no way of actually utilizing the Evacuation option between different safety zone's managers. The only solution to that right now is to give each safety zone manager an iPad in order to hit the Safe button on each visitor/employee (if using the employee sign-in). We need an option for printing visitor tags. It doesn't make sense to have tags print if the visitor doesn't need one. (Ex. When they go to lunch and then come back). We have this a lot at several locations which adds up when it comes to buying rolls of labels on top of the text message costs.
Vendor Response
Hi Dan, Thanks so much for your review and feedback. Pleased to hear you have experienced our great customer support. We certainly have plans to improve employee roaming and our evacuation function with a phone app. A member from our Product team will be reaching out to you to discuss this in more detail. Thanks again!
Replied April 2019