Visitly

RATING:

4.6

(20)

About Visitly

Visitly is a cloud-based visitor management solution for contractors, employees, visitors and customers to sign in and out. The solution is also available as an iPad app that can be used at the lobby or front desk. Key features include a web-based dashboard, real-time notifications, badge printing, custom branding and facial recognition. Visitly allows businesses to customize the app by adding logos and changing background colors. The solution provides built-in templates to create different visitor types such as family members, interviewees and delivery personnel. Users can further capture information including name, email, phone number, host name and more for each visitor. Visitly’s facial recognition feature automatically identifies returning visitors and pr...

Visitly Pricing

Starter - $29 per month per site billed annually Business - $49 per month per site billed annually Enterprise - Contact Visitly for pricing information.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

Dashboard
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Visitly Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Visitly

1 - 5 of 20 Reviews

William

Machinery, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

PrePlus Review

Absolutely love the feedback of the software and is a huge improvement from our previous software. Very pleased to have Visitly.

PROS

Easy to use; very user friendly; high level dashboard allows us to see more than others we have used; very beautiful software.

CONS

Sometimes can get a bit slow on the dashboard; requires a little bit more confirmation to understand how to utilize some other capabilities.

Reason for choosing Visitly

Visitly offered the best for our needs and wants and their customer service was and continues to be outstanding.

Reasons for switching to Visitly

Looking for something to fix our needs at a reasonable price.

Clay

Industrial Automation, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Responsive Service

After completing a list of requirements, we found that visitly checked all the boxes and did so at a reasonable price. Their integration with our active directory, and customer service, as well as ability to use low cost printers really sold us on them.

PROS

Visitly is managed in a way that makes their customer service super responsive to feature requests and bug fixes. Since installation a little over a year ago the software has grown and expanded implementing new features and fixing issues that we identified and filed tickets for.

CONS

I don't always like being the tester for software that I'm paying for so I feel at release the software could have been a little more complete. However, the company's response to all of our issues has been fantastic. Wish I didn't have to use the cludgy ipad printer interface to get visitor badges

Reason for choosing Visitly

Great support, rapid development cycle, ease of use, AD compatibility.

Brian

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2020

Signing in made easy

was easy to setup and get working. Had no problems setting up a printer. Just install and go for the most part.

PROS

Like that it takes a photo of the person signing in. Keeps track of who has been in the building. Easily integrate into AD. New features being updated often. Has a nice dashboard. has a lot of options to customize for any company. Its better then a pen and paper sign in sheet.

CONS

They need to make the font for the badge able to be bigger. All of the font. Not just the name. Would be better if the buttons on the dashboard did something.

Reason for choosing Visitly

Was easy to install a printer. User friendly, and easier to setup. Plus is was cheaper then the other company's.

Mike

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Solid Product for Small to Medium Businesses

PROS

VERY simple to setup and use. Works great for what we need which is a simple sign-in process for our visitors. The face recognition for returning customers works surprisingly well. Set up was very simple and Visitly has less features than most of its competitors which helps it stay easy to set up and simplify the process for our guests. It is low cost which is also great so I would highly recommend this product for anyone looking for a simple easy to use sign in process. We are currently working on our own SLA to implement into the software as well which they did a great job integrating into the system as well.

CONS

Print quality on the badges is a bit of an issue but they have been working to improve this for me and have done a great job with this. I don't really think it is a con on their product in all honestly, I am looking to resolve the issue with a small light behind the iPad to improve the lighting for when it takes the visitor picture.

Reason for choosing Visitly

It was because of the cost and the features included. Visitly kept the process simple while providing what I wanted for features and kept the price low.

Judith

Semiconductors, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Great option for businesses.

We appreciate having a more formalized process and being able to create photo badges without a lot of extra hardware and expense. Additionally, as the President of a small company, I need to be aware of all sorts of things. Visitly allows me to receive notifications of who is visiting and why even when I am not in the office. The Visitly staff has been A+ and I appreciate their willingness to understand the needs of my individual business.

PROS

I appreciate that the software is not overly complicated to implement. Additionally it is easy to use. As a small business we have so many other items that need our attention that spending enormous amounts of time to implement, maintain or us e a software program is not appealing at all. The Visitly team has great customer service- in the event you need it!. You can get going- looking professional in no time.

CONS

There isn't much I don't like about this software. I am impressed that they are continually adding new elements. For example allowing employees to receive text notification. Internally, we added our own paperwork and NDA to accommodate certain visitors, but it works.