Cisco Business Edition 6000
About Cisco Business Edition 6000
Cisco Business Edition 6000 Pricing
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Most Helpful Reviews for Cisco Business Edition 6000
1 - 9 of 9 Reviews
Maria Lenin
Outsourcing/Offshoring, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Large contact centers should use Cisco Business Edition
Ideal for large contact center having 50 and above representatives logged in to take calls. With its setup having a telephone hardware on each workstation, a clearer and better connection regardless of your location. It has a stable connection thus providing a higher call quality on each customer interaction. You can easily log in and log-out. You can also choose other agent status with the hardware and expect accuracy on agent productivity and working hours on the reports. You can easily learn the different features and functionality and customer support is always fast and helpful.
CONSThough there are cheaper softwares, Cisco’s subscription package can be costly. Expect higher pricing for using Cisco but definitely it is worth it because it provides the best quality for all your call center needs.
Brittany
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2018
5 years of use in a very large hospital/physician practice network
Never experienced any issues with this system. There were probably tens of thousands of phones and users in our network. Gave a lot of options to transfer to internal extensions or outside lines, to park the call for someone else to pick up, place on hold, etc. Conference calling was even simple and that is something I have never been able to achieve in other phone systems without hanging up on someone.
CONSThere really were not any cons in my experience with this system over the 5 years I used it. I have nothing bad to say.
Chelsie
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed September 2019
Payroll Coordinator Review
There are many functions of this service that are useful and helpful such as the jabber function and voicemail through email.
CONSOften times the updates take a long time.
Amod
Computer Networking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Cisco Business Edition 6000
Overall system is good. I highly recommend for medium size business looking for cisco PBX.
PROS1)All in one Bundled device. 2)Pre installed software for ready to use. 3)Enough hardware resources
CONS1) fans makes some weird sound. 2) Preconfigured RAID
Denver
Management Consulting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2018
Simultaneous way of communication
The Cisco Business Edition 6000 enables our employee communicatee at the same time without disruption of call. We have large number of employee doing calls, messaging and presence in same manner and none of them have an issue.
CONSManagement part require us to have understand on IP network. We have been supported by our partner understanding the concept of the technology.
Michele
Philanthropy, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Cisco Business Edition 6000 Review
I used Cisco Business Edition 6000 while I was employed as a telemarketer and this product helped streamline my job! Another team member gave a simple step tutorial on the system and I was on my own in no time.
CONSOnce you have learned the short cuts of this system it will make your job a lot easier, with anything it take a little time
Dennis
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2018
Great tools to improve communication
As a starting business, we need a communication tool that will lessen our communication expenses. By using this solution, it save us from our communication bill. Almost everything is done vi a IP network therefore, everything is free except the connectivity subscription.
Adonis
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2018
Tools to boost productivity for small and midsize business
The Cisco Business Edition 6000 offers a full range of collaboration tools like premium voice, video, messaging, instant messaging and presence, conferencing, video conferencing and many more. You can select tools according to what your company need and this will boost your productivity and strengthen relationships with customers.
CONSThe tools is not cheap but it will guaranteed a productive and efficient work experience among employees. It's worth investing.
Mark
Management Consulting, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Very easy to use
Very good and easy to use. And support is great.
PROSThey are very easy to use and the features are great. Soft phone and IP phones product are top of the line and overwhelming.
CONSInterfacing with another brand becomes always a problem with Cisco products. It is kinda hard to establish multi vendor set up.