It is super useful, the recording feature is one of the most useful of the software. It gives you absolute control over your privacy and lets you choose when and what others can see.

Great community, easy integration with Outlook, good call quality.

This software is also more affordable to very affordable to everyone and has very simple features that can be understood and loved by many people.

Ease of use and variety of integration hooks into other operating systems. Customers don't always have the same systems.

The user ability is really great. The software developers have clearly spent a great amount of time taking users into account.

Low cost which is great for a small business with multiple remote workers. Ability to lock the meeting is very useful.

There were glitches and sometimes technical issues in prior versions of this software that were annoying.

I love the tool when it's working. It provides all of the meeting features, resolves bandwidth concerns and builds an ability to build community for those who are not behind any significant firewalls.

Overall I am happy with the ease of use of this product. GoToMeeting offers a very user friendly experience for an affordable price.

Excellent connectivity and reliability. Customer support is the best.

The integration was seamless. If anything, when bandwidth is low it does not work as well.

From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal.

GoToMeeting is a powerful and a complete software that makes communication easier and effective. It has a a very nice video and audio quality.

We sometimes have difficulties with establishing the connection from our client side. If your time is limited and it takes 10 minutes to get everyone connected you have lost valuable time.

Sometimes in the group call when using the group chat it is very annoying to open chat box over and over again as after sometime it collapse automatically.

Nice interface, nice sharing features. I like that we can zoom in and out on the document share feature.

And guess what they support voice command as well so for me is thumbs up. 3rd party integrated platforms such as 360, salesforce, and more.

The thing I liked most about the GoToMeeting software is that it's easy to access from anywhere, whether it's your phone or laptop. And that it's super user friendly as well.

Its User interface and its user experience is just outstanding. The quality and the facilities have made it much more useful than any other application used for video conferencing.

Very Easy to navigate and works in a browser without having to have invited parties download the application.

Horrible... run, just run, customer service is horrible. I talked to 2 managers who were supposed to fix this issue but never did.

Gotomeeting paid version has a lot of features and performs pretty flawlessly. I love the integration tools with Outlook and Chrome that makes setting up a meeting easy.

The software seems to be very stable and popular, and has good screen sharing capabilities as well as recording.

I feel this is a little more user friendly than Zoom as well.

It has all the basic functionality of virtual meetings, like video and audio, as well as chat. Screen-sharing worked well.

Its fine to use on a day to day basis if you're not needing much done. Otherwise, there are better tools with a similar price point available.

A great software that is secure and easy to use. Helps me schedule meetings, and join webinars that have a large audience.

It's been a good experience but I wish it could have been better. We are now considering other options which is a shame.

The user client is easy to use and looks great. The system has been rock solid and I love the architecture with resiliency and cheap redundancy built in from the ground up.

Very powerful but a maintenance contract with an authorized dealer is practically required.

One of the best PBX that support all most all the features required.

Loved the reports it generates, lots of informations and is customizeable to get the info that you are needing.

This is a great product if you have some experience with PBX functionality.

I especially love the ability to setup call forwarding automatically. I am by no means a power user, and have only scratched the surface of the utility.

Most of which we don't even use. Customer support and setup crew was friendly and a lot of help.

They offer a full suite of solutions depending on what type of business you are and your exact needs. We have used them for a software/hardware phone solution and have had great success with them.

I hate the fact that it goes through the internet, because if your internet goes out, you lose your phone, or if your phones goes out, you lose your other programs.

I have tried to chat several times and either the agents don't know how to solve the problem or I keep getting kicked off the chat.

I'd say we've had a seamless integration of ShortTel at our firm. I love the added features and how easy they are to use.

I've had complaints from colleagues that have been unable to figure out how to add contacts. When they try to set it up, they end up accidentally calling people.

The mobility app (application on smartphone) is antiquated and constantly dropping. Price is extremely high compared to the poor quality of service received.

Every incoming call blocks the part of the screen.

It does it's job, you can make calls and I do appreciate the integration with Salesforce. Compared to other systems this is one of the few systems that logs incoming calls which is really helpful.

I like the variety of features, the ease of use, and the ShoreTel community, which is incredibly supportive and dedicated.

The pricing was most attractive coupled with the ease of use of the portal and dashboard.

Very expensive and difficult to use if you area 1 person IT department.

Has some good features that business like to have-voicemail to email is great.

I like that it integrates with Salesforce and the click to dial functionality is awesome.

It is easy to use and you can customize the functions based on your needs. And the price is very affordable.

You will also notice Mitel has acquired ShoreTel, but same high quality software and hardware support available.

Overall works very well, is easy to use and is a good business tool.

This is a straightforward softphone solution allowing me to work remotely. It is simple enough to customize to my needs.

Needless to say he is no longer doing sales for shoretel.

Then it randomly started working again with no indication of what the original problem was.

This is a good phone system to use. There is an intercom function that is pretty cool to drop in on coworkers.

They have great service availability and monitoring. The customer support line is superb.

We've been using ShoreTelSky since its inception. They have always focused on providing a quality service and excellent customer service.

I like how you have a GUI interface for dialing, answering, seeing call logs etc. It is much nicer to navigate vs having to do that on the phone itself.

I like the ease of use, quality of service, and outstanding customer support.

US Dollar

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

LongDescription

Commenting/Notes

Online Voice Transmission

Surveys & Feedback

Softphone

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Access Controls/Permissions

Screen Capture

Session Recording

Activity/News Feed

Video Chat

Interactive Whiteboard

Employee Directory

Active Directory Integration

Real Time Editing

Voice Mail

Attendance Tracking

Project Management

Projections

Knowledge Management

Communication Management

Brainstorming

Call Recording

Screen Recording

Calendar Management

Agenda Management

Collaboration Tools

On-Demand Recording

Targeted/Locked Screen Sharing

Presentation Streaming

Private Chat

Scheduling

Call Routing

Action Item Tracking

Recording

Contact Management

Version Control

Audio/Video Conferencing

Audio Calls

Content Management

Notes Management

HD Audio/Video

Screen Sharing

User Profiles

Mobile Access

Breakout Rooms

Meeting Room Booking

Brand Management

Meeting Preparation Tools

Survey/Poll Management

Audio Capture

Audio File Management

Transcripts/Chat History

Discussions/Forums

Multi-Screen Recording

Annotations

Raise Hand

Host Controls

Desktop/Browser Sharing

Mobile Screen Sharing

Call Conferencing

Internal Meetings

Email Management

Video Support

File Sharing

Alerts/Notifications

Attendee Management

Multi-User Collaboration

Screen Mirroring

Reminders

Fax Management

Real-Time Chat

Event Management

Virtual Classroom

Chat/Messaging

Calendar Sync

Presenter Control Management

Event Calendar

Team Chat

Time Zone Tracking

Auto Framing

Two Way Audio & Video

Electronic Hand Raising

Video Call Recording

LMS Integration (LTI)

Conferencing

Reporting/Analytics

Polls/Voting

Video Editing

Automatic Transcription

YouTube Uploading

Remote Access/Control

Employee Activity Monitoring

Employee Photos

Video Conferencing

Backup and Recovery

Professional: $14/organizer/month, billed annually (150 participants)

Business: $19/organizer/month, billed annually (250 participants)

Enterprise: Contact LogMeIn for custom packages that fit your company's needs. (up to 3,000 participants)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoTo Meeting

Videos

MiCloud Connect (formerly ShoreTel) is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable information flow within the organization. 

The solution enables system administrators to manage user settings, set preferences, and monitor call activity. With ready-to-use calling data, the management can keep track of sales performance and service levels. MiCloud Connect also offers an analytics package to analyze call data and generate valuable business insights.

With MiCloud Connect, callers can invite people to their conference line, retain conversation history, record calls, share desktops, and more. The solution also offers tools to configure rules for prioritizing call routes. Users can also design flexible models for call overflows and convert voice messages to text automatically.

MiCloud Connect offers integration with business applications such as CRM, ERP, and ATS. 

GoTo Meeting vs MiVoice Business Solution

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