GoToConnect (formerly Jive) vs TeamViewer

GoToConnect (formerly Jive) has 565 reviews and a rating of 4.52 / 5 vs TeamViewer which has 7342 reviews and a rating of 4.62 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

GoToConnect (formerly Jive)

TeamViewer

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (565)

4.62 / 5 (7,342)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 14, 2021

January 15, 2021

Pros/Cons

Pros
This software is very easy to implement and use. I would definitely recommend it with high honors!!!
I love being able to answer the phone anywhere with the app. Jive has fabulous features and great sound quality. I have a had great experiences with customer service!

Cons
Though the available mobile app is handy and arguably the most utilized feature we use, it often kicks us out without notice and forces us to login over and over.
-Interface is a touch slow sometimes -Works so well on mobile that sometimes it's hard to unplug from work

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Pros
Ele é muito leve e fácil de se utilizar, quando você se conecta remoto com alguma outra máquina ele não fica com delay
It's excellent very fast and very useful. I love the quality with which you work because it is the right one to work with.

Cons
Teamviewer is a great application but when compared to the alternatives out its pricing is just to high for my liking.
Team Viewer appearance is somewhat difficult and Colour Theme is disappointed but Team Viewee is Excellent.

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

34 Recommendations

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Pricing Guide

2020 Business Phone Systems Pricing Guide

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Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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