net2phone
About net2phone
net2phone Pricing
Contact for pricing
Starting price:
$18.99
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended VoIP Software
Most Helpful Reviews for net2phone
1 - 5 of 20 Reviews
Jerry
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
net2phone has and does what it takes
Simple, effective Business Cloud hosted IP PBX system with all the features a small/ medium business needs has proven second to none with all sizes of my clients.
PROSImperative features that a cloud hosted IP PBX must have. Price is right in the mix, not only for the handsets, but for the service and support to boot! Relative ease of configuration and deployment. Once system is operational MACs to call flow, team member, AA features is a breeze.
CONSMostly due to learning curve along with UI configuration differences from other on-prem and cloud hosted systems, major changes to Auto Attendant and Call Routing can prove challenging.
Reason for choosing net2phone
Cost, ease of deployment... working with net2phone team staff from sales, to engineering to support has been exceptional.
Vendor Response
Thanks for the feedback, Jerry.
Replied August 2021
Scott
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Good value, good support, good company
I specifically appreciate their support when it comes to the challenges implementing SIP on various phone systems and networks. If you do this, you know it's not one size fits all, and you know you need the provider to step up to the table and work with you to get everything set properly and to troubleshoot and help resolve issues as they arise. Net2Phone has consistently done this.
PROSFor a simple cloud UC system, and SIP trunks for your traditional PBX or Teams, Net2Phone has a very good platform.
CONSDoesn't have a full collaboration suite built into their softphone like Ring Central, but it's priced appropriately and the softphone and mobile app work well for calls / texts, etc.
Reasons for switching to net2phone
Intermedia was no longer supporting their SIP product properly.
Vendor Response
Thanks for the feedback, Scott. I'm passing it along to our product team.
Replied September 2021
Jaden
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Left us without the ability to use our phones a lot
I really liked the teams integration of this product. It made making phone calls very easy and seamless all within one app.
CONSThis seemed to have crashed a lot. We were often left without the ability to use our phones which really hurts a customer service company
Reasons for switching to net2phone
Company Changes
John
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Review - 9.2.21
We've thought about leaving it multiple times because of the cons listed above. However, it is one of the most budget friendly options which is important to a small business like ours.
PROSGood audio quality, when I've had to call customer service they were helpful
CONSIt's extremely confusing/frustrating when we have to set up new phones. The user portal is not user friendly at all.
Reason for choosing net2phone
Price
Vendor Response
Hi John! So sorry it's frustrating to add phone numbers. I've passed along the feedback.
Replied September 2021
Jean Paul
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great for my small business needs!
It has been very good, reliable service. Would recommend!
PROSGreat customer service easy to modify web and app access
CONSI wish the app had better connectivity. When on call, sometimes the other person cannot hear me well so we have to hang-up and call again. Wish I could toggle like on web for Call History, Mine/Company
Reason for choosing net2phone
Multiple configurations, Call waiting, messaging, and easy configuration.