Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provider.
The key features include call management, account management, conferencing and voicemail. The Call flow feature enables professionals to route incoming calls to available team members. Managers can create visual flow charts to track routing process to ensure organized workflows.
The solution is priced on pay-as-you-go model with no monthly or annual subscriptions. The pricing suits the needs of small businesses and startups. The platform can be integrated with third-party solutions such as Vtiger, Zapier, Stripe, Google Analytics and Webhooks that helps users with additional features and modules.
Its phone system includes PBX applications, such as an auto attendant, conferencing calling and hold music.
Justin from Angelson Group
Employees number: 2-10 employees
Overall my experience so far with Telzio has been really good. I was looking for an effective alternative to Dialpad and it's proven to be a good one.
I think that Telzio has a super clean and functional user interface. The platform is easy to use and integrate and the mobile app provides full featured functionality on the go, which is a must for any modern professionals business phone needs.
The only thing thus far that I don't like is the number to plan assignment requirements. It seems somewhat counter-intuitive and not super easy to understand.
Wonderful customer service. Barely any issues and the issues that did arise were taken care of quickly.
There were minor issues occasionally....